Nlyte Data Center Infrastructure Management (DCIM) vs. OpenText Universal Discovery and Universal CMDB

Nlyte is well suited for keeping a detailed inventory of the assets in the hosting center. With the ability to import hosting center floor plans, knowing exactly where each asset is located is a snap. When alarms occur in monitored devices, this also provides faster resolution because the exact point of alarm can be displayed on the floor plan. Nlyte is also well suited for organizations with data center assets housed in multiple locations. In some cases, as with my organization, some of the locations are Telco rooms or closets. Again, when properly set up, a device causing an alarm can be pinpointed to its exact location.

Incentivized

Micro Focus Universal Discovery and Universal CMDB is well suited for medium to large IT operations after a careful review and strategy definition of all support tools that will be integrated. When it comes to deciding on a set of tools for IT operation management and its different processes like Incident, event, and change management; a good approach would be to create a roadmap with the integrated suite of tools to create a native ecosystem and reduce complexity on the integration and adoption.

Incentivized

• Nlyte Asset Optimizer (NAO) tracks every asset in our hosting centers and when integrated with Nlyte Energy Optimizer (NEO), which monitors the hosting center environment, we can see, at a glance, the asset causing the alarm and its exact location in the hosting center. This is a strength, as it provides for faster resolution of problems if/when they occur.
• Nlyte Asset Optimizer (NAO) has a lot of built-in reports that are great for looking at. For example, servers of a specific brand, or how many Us are taken up by servers. I see this as a strength and use this capability for capacity planning.

Incentivized

• Management and organization of Configuration Items
• Ensures a single and uniform source of database to avoid any ambiguity between departments.
• Proper delivery of services

Incentivized

• Nlyte Asset Optimizer (NAO) is currently all manual entry of assets. It would be great if NAO could provide for automated discovery of hosting center assets. This automation would be limited to ICMP and SNMP communication so not every asset can provide automated discovery, but it would be great for all IP addressable devices.

Incentivized

• When getting started the Cloud deployment may be not that easy.
• To manipulate the system deeply requires a professional operator.
• Working on large data project.

Incentivized

Old versions which do not support CMS have a luck of user experience and performance for reports and service modeling.

Incentivized

Some complex issues regarding performance and platform upgrades have been difficult to address and have short time solutions.

Incentivized

Upgrades from old versions were really hard to handle.

Incentivized

I am still using the other three products as they have features that Nlyte does not have, and that are really out of scope for Nlyte. I can give one example because this product is an in-house application. It is our CMDB application, and it interfaces with several other in-house systems to provide data that Nlyte is not designed for. Example: If we get an alarm from a server, and if there is currently a planned outage with a Request For Change (RFC), we ignore the alarm unless it exceeds the RFC window.

Incentivized

Quite competing products but short learning curve and fitment in our IT Landscape were main differentiators.

Incentivized

• Nlyte has had a positive return on investment (ROI) for my organization. A big factor in the ROI is having faster resolution times when alarms occur.

Incentivized

• ensured proper service delivery which helped organizations to grow
• It was a little expensive for the company.
• Mainly had a positive impact especially in the cases of risk assessment and analysis.

Incentivized