Overview of Microfocus UCMDB!!
April 07, 2022

Overview of Microfocus UCMDB!!

Vandana Yadav | TrustRadius Reviewer
Score 8 out of 10
Vetted Review

Overall Satisfaction with Micro Focus Universal Discovery and Universal CMDB (formerly HP Universal CMDB)

In our organization, we use this as it is a single source of data across all the teams in our company as it ensures a common database for our company. Since we are a service provider company- It ensures proper delivery of services by capturing and managing the Configuration Items, otherwise known as CI(s) by ensuring uniform data flow between multiple departments of our organization.
  • Management and organization of Configuration Items
  • Ensures a single and uniform source of database to avoid any ambiguity between departments.
  • Proper delivery of services
  • It is quite expensive as compared to other available solutions
  • There is a little room for improvement for user interfaces.
  • Performance can be improved by optimization of services offered.
  • Helps in analyzing the risks for any kind of deployments
  • Manages and stores information about CIs
  • Plays a major role in incident and problem management scenarios.
  • ensured proper service delivery which helped organizations to grow
  • It was a little expensive for the company.
  • Mainly had a positive impact especially in the cases of risk assessment and analysis.
Microfocus is less expensive than IBM. Also, IBM's user interface is more complex than Microfocus's User interface as Microfocus is more friendly. Also, Microfocus allows the user or system engineer to navigate the UI, search records and service manager, etc. providing the user complete management platform making it a completely accessible platform.

Do you think OpenText Universal Discovery and Universal CMDB delivers good value for the price?

Yes

Are you happy with OpenText Universal Discovery and Universal CMDB's feature set?

Yes

Did OpenText Universal Discovery and Universal CMDB live up to sales and marketing promises?

Yes

Did implementation of OpenText Universal Discovery and Universal CMDB go as expected?

I wasn't involved with the implementation phase

Would you buy OpenText Universal Discovery and Universal CMDB again?

Yes

Since we are a service delivery company, there are many projects running in which we are helped by CMDB a lot by providing a smooth and hassle-free service delivery. Since it analyzes the risk management, helps in inventory and all the departments are being benefitted by the same by storing information of Configuration Items.