Notarize vs. NotaryLive

We are a very small business and a nonprofit at that so being mindful of overhead costs is essential to our functioning and longevity. I would recommend Notarize for any small business that is unlikely to have a notary public in house or needs to be mindful of the time and human capital needed to constantly be traveling in person to notarize documents. With Notarize, we have been able to find a cost-effective method without losing any of the high-level quality we require. Furthermore, because we often work from home in many different time zones, we don't have to worry any longer about getting to a notary within the traditional 9a-5p business day and can get documents notarized in the times that work best for our schedules.

Incentivized

In my opinion, too much room for improvement right now and need something that is functioning properly. In my experience, always having to provide them with ways to improve as if I was part of their development team

Incentivized

• Document validation
• E-signature
• Online verification

Incentivized

• Have a Dashboard
• Respond to Development Requests
• Edit Templates to Clients

Incentivized

• Sometimes difficult for customers that aren’t tech savvy to navigate

Incentivized

• In my experience, bugs with trying to tag documents
• In my experience, issues with clients not getting emails
• In my opinion, ID Verification process could be much smoother

Incentivized

In my experience, not enough insight into the documents that were set up. In my opinion, payment options are not clear for clients, terminology and instructions for clients are lacking, process is more cumbersome than it should be

Incentivized

We looked at other services such as DocuSign Notary, OneNotary, ENotaryLog, and Notary Cam. Ultimately, it was clear that Notarize provided us with the most reliable, trustworthy, consistent, and professional services relative to the price. The ease of use and mobile-friendliness of the platform has made us feel proud of our decision. We have not since questioned it at anytime.

Incentivized

Much better in terms of usability and the dashboard is fully developed as if they have more experience with clients and have worked out the issues.

Incentivized

• Time saving on processes
• Quality of life service
• Better employee experience

Incentivized

• Holding up Notaries for my clients
• Multiple attempts for the ID verification and online notary
• Quality control of notaries not signing documents causing multiple sessions

Incentivized