NovelVox CTI Connector vs. SAP Integration Suite
NovelVox CTI Connector vs. SAP Integration Suite
Product | Rating | Most Used By | Product Summary | Starting Price |
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NovelVox CTI Connector | N/A | NovelVox CTI connector integrates a telephony system with the 3rd party application. The CTI controls are embedded within the CRM or ticketing application and further it can be integrated with other open API applications. CTI connector enables agents to offer quicker resolution with customer information displayed on screen even before answering the call. NovelVox CTI connector for Cisco, Avaya, Genesys and Mitel save agents from switching screen by fetching data directly from the core… | N/A | |
SAP Integration Suite | N/A | SAP Integration Suite is an integration platform-as-a-service (iPaaS) that helps quickly integrate on-premises and cloud-based processes, services, applications, events, and data. It is used to accelerate innovation, automate more processes, and realize a faster time to value. | $11,199 per year |
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | Access to free tier services does not expire as long as you have an active Pay-As-You-Go or CPEA account with SAP. Once a free tier service limit has been reached users have the option to update from a free to a paid service plan in the same account. | ||||||||||||||
More Pricing Information |
NovelVox CTI Connector | SAP Integration Suite | |
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Top Pros | No answers on this topic |
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Top Cons | No answers on this topic |
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Cloud Data Integration |
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NovelVox CTI Connector | SAP Integration Suite | |
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Small Businesses | Make Score 9.3 out of 10 | Make Score 9.3 out of 10 |
Medium-sized Companies | Zapier Score 8.9 out of 10 | Zapier Score 8.9 out of 10 |
Enterprises | SAP Integration Suite Score 8.7 out of 10 | TIBCO Integration (including BusinessWorks and Flogo) Score 8.6 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
NovelVox CTI Connector | SAP Integration Suite | |
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Likelihood to Recommend | - (0 ratings) | 8.6 (217 ratings) |
Likelihood to Renew | - (0 ratings) | 8.5 (3 ratings) |
Usability | - (0 ratings) | 8.0 (2 ratings) |
Support Rating | - (0 ratings) | 6.0 (4 ratings) |
Implementation Rating | - (0 ratings) | 7.3 (1 ratings) |
NovelVox CTI Connector | SAP Integration Suite | |
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Likelihood to Recommend | NovelVox No answers on this topic | SAP |
Pros | NovelVox No answers on this topic | SAP |
Cons | NovelVox No answers on this topic | SAP |
Likelihood to Renew | NovelVox No answers on this topic | SAP |
Usability | NovelVox No answers on this topic | SAP |
Support Rating | NovelVox No answers on this topic | SAP |
Implementation Rating | NovelVox No answers on this topic | SAP |
Alternatives Considered | NovelVox No answers on this topic | SAP |
Return on Investment | NovelVox No answers on this topic | SAP |
ScreenShots | NovelVox CTI Connector Screenshots | SAP Integration Suite Screenshots |