What users are saying about
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24 Ratings
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Score 7.7 out of 100
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Attribute Ratings

    Likelihood to Recommend

    7.4

    Dragon Speech Recognition

    74%
    6 Ratings

    Talkdesk Studio

    N/A
    0 Ratings

    Support Rating

    2.0

    Dragon Speech Recognition

    20%
    2 Ratings

    Talkdesk Studio

    N/A
    0 Ratings

    Likelihood to Recommend

    Nuance

    My job requires that I produce lengthy and detailed minutes of meetings and Nuance Dragon Speech Recognition is absolutely ideally suited for this purpose. Notably, meetings are recorded and it is extremely easy to playback the recording of meetings while dictating notes. This is a remarkable saving in time and effort in producing minutes that might otherwise take a few days. I cannot think of any scenario where it would be less appropriate to use Nuance Dragon Speech Recognition other than in a situation where it is not possible to dictate for whatever reason.
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    Talkdesk

    No answers on this topic

    Pros

    Nuance

    • The main advantage is that it calibrates itself around your tone and accent.
    • Integration with many apps and operative system is good.
    • Integrating custom words and acronyms is very easy, so, over time, recognition becomes very precise and customized.
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    Talkdesk

    No answers on this topic

    Cons

    Nuance

    • Editing--sometimes it takes several attempts to get the right word
    • Buffering the spoken words for very fast talkers
    • System resource hog
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    Talkdesk

    No answers on this topic

    Pricing Details

    Dragon Speech Recognition

    Starting Price

    $0

    Editions & Modules

    Dragon Speech Recognition editions and modules pricing
    EditionModules
    Dragon Professional AnywhereContact sales team1
    Dragon Legal AnywhereContact sales team2
    Dragon Law EnforcementContact sales team3
    Dragon Professional Individual, v155004
    Dragon Legal Individual, v155005
    Dragon Anywhere14.996

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Talkdesk Studio

    Starting Price

    $75 per month

    Editions & Modules

    Talkdesk Studio editions and modules pricing
    EditionModules
    Elevate95.001
    Essentials75.002
    Elite125.003
    Experiencecustom pricing4

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    Nuance

    • Nuance Dragon Speech Recognition is not up to par with any of the other AI voice recognition technologies currently available
    • The software is also very buggy and crashes frequently
    • Punctuation also seems like an afterthought for Nuance Dragon Speech Recognition software--requiring the user to speak out each comma, period, etc.
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    Talkdesk

    No answers on this topic

    Support Rating

    Nuance

    One of the worst companies in terms of customer service getting the download file because of a laptop upgrade took me months of work. No jokes.
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    Talkdesk

    No answers on this topic

    Alternatives Considered

    Nuance

    Nuance Dragon uses recognition models based on the analysis of thousands of voice and text samples when users set and train their user profile. The created user profiles are then modified based on their sound (acoustic model) as well as the words and expressions used (vocabulary and corresponding language model). This synchronization method takes into account users' various accents and speech patterns. Dictation is 3 three times faster when compared to other recognition software.
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    Talkdesk

    No answers on this topic

    Return on Investment

    Nuance

    • Nuance Dragon Speech Recognition has made it easier to dictate progress notes
    • Nuance Dragon Speech Recognition has made seeing patients more efficient
    • Nuance Dragon Speech Recognition was a little expensive for our smaller practice
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    Talkdesk

    No answers on this topic

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