NueMD vs. EHR 24/7 by Office Ally

Once the initial transition was complete, the software has been easy to work with and efficient. Payments are coming in quickly and we can identify errors in billing before submission making the process smooth.

Incentivized

Smaller doctor or dental offices would be fine using Office Ally for patient visits and appointments; it's easy to use and learn, and I'm able to handle most needs with it. For a larger practice, there are better, more technologically advanced software products that would offer more streamlined and professional statements, schedules, and accounting needs.

Incentivized

• Entering patient's information
• Creating Appointments
• Editing appointments
• Some reports are helpful

Incentivized

• User friendly
• Structure of the software
• paper less
• software is simple
• I can do almost all work with one software.

Incentivized

• Customer Service
• Batch Billing
• Modifying to fit particular needs

Incentivized

• There needs to be a way to print patient visit summaries for a date range vs printing one summary for each appointment, one at a time.
• It would be helpful if the top row of the calendar, showing doctors/practitioners names, would remain on the screen when scrolling to the end of the day. Appointments get scheduled under the wrong doctor at times because the names disappear and columns get confused.
• There should be a way to view/print/download what has been paid, per patient, to the office in one place vs searching for payments under the Accounting Tab and payments tracked under Patient visits.

Incentivized

I haven't had to call too many times to get help with Office Ally but when I have had to call, I haven't always had the best customer service. It seems that I am bugging the person I reach when I call for technical support because I'm usually reminded that there are videos to watch for technical support help. On the flip side, there have been times that I called for help and was treated how you assume you'll be treated when you call for help - with grace, dignity, professionalism, and respect.

Incentivized

Overall NUEMD is easy to use self explanatory and realtime helps alot when were are busy checking in patients, it gives you messages letting you know when something isnt right and that makes the claim we send out to the ins company cleaner to the return on payments from the ins co is better

Incentivized

I used to use Best Notes. Best Notes was difficult to navigate and very inflexible. We used it in the early time of EHR/EMR, so that the software was not very useful. When I changed to Office Ally, we are so delighted to change it because again it is easily to navigate the software. There is minimum of learning curve than other software.

Incentivized

• It makes it easier to train people on how to use due to it being simple
• Helps keep track of past present and future visits
• Complete customizable schedule for different providers

Incentivized

• Very positive
• It makes my work easy
• I can centralize my work to this software.

Incentivized