What users are saying about
6 Ratings
1 Ratings
6 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.1 out of 100
1 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8 out of 100

Likelihood to Recommend

NueMD

Once the initial transition was complete, the software has been easy to work with and efficient. Payments are coming in quickly and we can identify errors in billing before submission making the process smooth.
Jessica Adams | TrustRadius Reviewer

EHR 24/7

Smaller doctor or dental offices would be fine using Office Ally for patient visits and appointments; it's easy to use and learn, and I'm able to handle most needs with it. For a larger practice, there are better, more technologically advanced software products that would offer more streamlined and professional statements, schedules, and accounting needs.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Billing and Claims Management

NueMD
7.5
EHR 24/7
5.0
Real-time eligibility verification
NueMD
6.9
EHR 24/7
Claims management
NueMD
8.1
EHR 24/7
Coding
NueMD
9.0
EHR 24/7
Patient billing
NueMD
4.4
EHR 24/7
Financial Reporting
NueMD
9.1
EHR 24/7
5.0

Patient Scheduling

NueMD
8.3
EHR 24/7
8.5
Rule-based scheduling
NueMD
8.1
EHR 24/7
9.0
Automated appointment reminders
NueMD
10.0
EHR 24/7
8.0
Automated patient check-in
NueMD
7.2
EHR 24/7
Multi-location support
NueMD
9.1
EHR 24/7
Calendar interface
NueMD
7.2
EHR 24/7

Electronic Medical Records

NueMD
8.7
EHR 24/7
Charting / document management
NueMD
8.1
EHR 24/7
Templates
NueMD
8.1
EHR 24/7
Patient portal
NueMD
10.0
EHR 24/7
Mobile/tablet support
NueMD
6.3
EHR 24/7
Fax integration
NueMD
10.0
EHR 24/7
Integration with other EMR and PM systems
NueMD
10.0
EHR 24/7
Workflow automation
NueMD
8.1
EHR 24/7
Speech recognition
NueMD
10.0
EHR 24/7
Customization
NueMD
6.3
EHR 24/7
E-prescribing
NueMD
10.0
EHR 24/7

Medical Security and Privacy

NueMD
9.1
EHR 24/7
8.0
HIPAA compliance
NueMD
9.1
EHR 24/7
8.0
Role-based permission levels
NueMD
7.2
EHR 24/7
8.0
Data backups and redundancy
NueMD
10.0
EHR 24/7
Local mode / networking failsafe
NueMD
10.0
EHR 24/7

Workflow and Scale

NueMD
9.7
EHR 24/7
7.0
Task tracking
NueMD
10.0
EHR 24/7
Specialty-specific workflows
NueMD
10.0
EHR 24/7
Multi-office / multi-physician capabilities
NueMD
9.1
EHR 24/7
7.0

Pros

NueMD

  • EHR Templates
  • Scheduling
  • Billing
Anonymous | TrustRadius Reviewer

EHR 24/7

  • Very user friendly - click and add an appointment right on the calendar.
  • Able to see the whole office schedule, all doctors, at once.
  • Automatic reminders sent at different intervals to remind patients of their upcoming appointments.
Anonymous | TrustRadius Reviewer

Cons

NueMD

  • Personally even working with other [products] I don't have any issue with it.
Kirsten Santos | TrustRadius Reviewer

EHR 24/7

  • There needs to be a way to print patient visit summaries for a date range vs printing one summary for each appointment, one at a time.
  • It would be helpful if the top row of the calendar, showing doctors/practitioners names, would remain on the screen when scrolling to the end of the day. Appointments get scheduled under the wrong doctor at times because the names disappear and columns get confused.
  • There should be a way to view/print/download what has been paid, per patient, to the office in one place vs searching for payments under the Accounting Tab and payments tracked under Patient visits.
Anonymous | TrustRadius Reviewer

Support Rating

NueMD

No score
No answers yet
No answers on this topic

EHR 24/7

EHR 24/7 6.0
Based on 1 answer
I haven't had to call too many times to get help with Office Ally but when I have had to call, I haven't always had the best customer service. It seems that I am bugging the person I reach when I call for technical support because I'm usually reminded that there are videos to watch for technical support help. On the flip side, there have been times that I called for help and was treated how you assume you'll be treated when you call for help - with grace, dignity, professionalism, and respect.
Anonymous | TrustRadius Reviewer

Alternatives Considered

NueMD

NueMD is easier to use and more reliable than Allscripts. Allscripts feequently had technical problems when we eere using it.
It is more economical and a better value than Athena. It has the same features at a much lower price.
Jessica Adams | TrustRadius Reviewer

EHR 24/7

No answers on this topic

Return on Investment

NueMD

No answers on this topic

EHR 24/7

  • We are able to have appointments clearly scheduled weeks and months ahead of time so we save money by knowing when to have doctors come in or work elsewhere - we aren't having to pay a doctor to be here when there aren't patients scheduled.
  • We are able to pay doctors based on the number of office visits they have had with patients vs having to pay a base salary for a doctor even if they did not see any patients.
Anonymous | TrustRadius Reviewer

Pricing Details

NueMD

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

EHR 24/7

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Add comparison