NueMD (discontinued) vs. Veradigm Practice Management

Once the initial transition was complete, the software has been easy to work with and efficient. Payments are coming in quickly and we can identify errors in billing before submission making the process smooth.

Incentivized

Although the EHR software industry is still developing, Allscripts has proven to be better than most.

Incentivized

• Entering patient's information
• Creating Appointments
• Editing appointments
• Some reports are helpful

Incentivized

• Ease of monitoring reports from all providers for each provider
• Ease of copying last report into current on
• Ease of deleting report when starting the wrong type of report

Incentivized

• Customer Service
• Batch Billing
• Modifying to fit particular needs

Incentivized

• Some of the "canned" reports are wrong. We have reported issues to Allscripts multiple times and they never were interested in fixing the problem.
• The work and total RVU values that are assigned to each CPT code don't have a reference for the year so we have to keep changing them every year and overwrite the old ones.
• There is no option to load facility and non-facility values for total RVUs.

Incentivized

Moving away from paper reports is a little hard at first like ripping off a bandaid, but once you're fully integrated, it's just so much easier to see all your work over time and access reports, schedules, and all pertinent employment information for each patient. Not having to deal with paper files just changes the office completely.

Incentivized

I'm actually not sure if we call Allscripts support or our own support team with superusers. There never seems to be a problem that can't be fixed right away. The biggest problem you can have is when you start a report when the patient hasn't been checked in. I know how to fix it myself now, but it takes a few minutes with support when you need them to back it out.

Incentivized

Overall NUEMD is easy to use self explanatory and realtime helps alot when were are busy checking in patients, it gives you messages letting you know when something isnt right and that makes the claim we send out to the ins company cleaner to the return on payments from the ins co is better

Incentivized

Centricity is much more difficult to get support for in my experience.

Incentivized

• It makes it easier to train people on how to use due to it being simple
• Helps keep track of past present and future visits
• Complete customizable schedule for different providers

Incentivized

• I am only a user but it's easy to assume that this program is very expensive.
• Access to reports across all providers is game-changing.
• Helping the patient navigate care by seeing not just reports but scheduled visits is also a major plus.

Incentivized