Nural Service vs. Zendesk Suite
Nural Service vs. Zendesk Suite
Product | Rating | Most Used By | Product Summary | Starting Price |
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Nural Service | N/A | Nural Service is a cloud-based automated customer service management software used to optimize after-sale service with an eagle’s eye view of a company's service operations on our dashboard. Supporting cloud based repair management, Warranty management, spares and inventory, forward and reverse logistics, claims and reimbursements. Nural Service is a service management software that automates after-sale relations with customers, driving smoother transactions. The software coalesces all data… | $350 per month (rupees) per user | |
Zendesk Suite | N/A | The Zendesk Support suite is a cloud-based customer support software built for better customer relationships. Designed to improve customer satisfaction and to support customers on any channel: text SMS, web, mobile app, phone, email, social media. The vendor states more than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Slack are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk offers a full suite of products to meet customer… | $55 per month agent |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Nural Service | Zendesk Suite | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Nural Service | Zendesk Suite | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.8 out of 10 | Salesforce Service Cloud Score 8.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Nural Service | Zendesk Suite | |
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Likelihood to Recommend | - (0 ratings) | 8.3 (152 ratings) |
Likelihood to Renew | - (0 ratings) | 10.0 (40 ratings) |
Usability | - (0 ratings) | 7.7 (25 ratings) |
Availability | - (0 ratings) | 8.6 (13 ratings) |
Performance | - (0 ratings) | 8.0 (10 ratings) |
Support Rating | - (0 ratings) | 9.0 (29 ratings) |
In-Person Training | - (0 ratings) | 10.0 (1 ratings) |
Online Training | - (0 ratings) | 7.9 (9 ratings) |
Implementation Rating | - (0 ratings) | 9.0 (18 ratings) |
Configurability | - (0 ratings) | 9.3 (3 ratings) |
Nural Service | Zendesk Suite | |
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Likelihood to Recommend | Nuraltech Private Limited (Nural) No answers on this topic | Zendesk |
Pros | Nuraltech Private Limited (Nural) No answers on this topic | Zendesk |
Cons | Nuraltech Private Limited (Nural) No answers on this topic | Zendesk |
Likelihood to Renew | Nuraltech Private Limited (Nural) No answers on this topic | Zendesk |
Usability | Nuraltech Private Limited (Nural) No answers on this topic | Zendesk |
Reliability and Availability | Nuraltech Private Limited (Nural) No answers on this topic | Zendesk |
Performance | Nuraltech Private Limited (Nural) No answers on this topic | Zendesk |
Support Rating | Nuraltech Private Limited (Nural) No answers on this topic | Zendesk |
Online Training | Nuraltech Private Limited (Nural) No answers on this topic | Zendesk |
Implementation Rating | Nuraltech Private Limited (Nural) No answers on this topic | Zendesk |
Alternatives Considered | Nuraltech Private Limited (Nural) No answers on this topic | Zendesk |
Return on Investment | Nuraltech Private Limited (Nural) No answers on this topic | Zendesk |
ScreenShots | Zendesk Suite Screenshots |