TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Omnipack

    Score6.6 out of 10
    N/AOmnipack is a company that provides a full-stack fulfillment service, headquartered in Warsaw. They offer logistics services for the eCommerce companies–storage, packaging, shipping, return management, and a number of additional services. They aim to provide clients with stable and flexible solutions, ensuring logistics at the level of top global giants. They focus on the eCommerce industry, in which they support over 100 companies from all over Europe, which they state include Motorola, Wish,…N/A

    SkuVault

    Score10 out of 10
    N/ASkuVault is a cloud-based inventory and warehouse management system offering unlimited SKUs, orders and warehouses. According to the vendor, this solution’s real-time quantity syncs prevent out of stocks, barcoding and QC reduce picking and shipping errors, and the smart re-order reports ensure that your purchasing decisions are backed by hard data. The vendor says their clients on average decrease out of stocks by 10 times, reduce labor costs by 30%, and…N/A
    Pricing
    OmnipackSkuVault
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    OmnipackSkuVault
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup fee$350 For 2 users
    Additional Details——
    More Pricing Information
    User Ratings
    OmnipackSkuVault
    Likelihood to Recommend
    6.6
    (2 ratings)
    8.7
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    8.7
    (2 ratings)
    User Testimonials
    OmnipackSkuVault
    Likelihood to Recommend
    Omnipack
    On the efficiency of logistic work (warehousing, stock-taking, sending out products to end customers) Omnipack was very efficient and we were not complaining about this. It was unfortunately way worse in the area of communication and the way we were treated by them. Our SPC was changed multiple times over the course of our cooperation (ca. 2 years) and it was difficult to sort out anything with them. A lot of invoices that we received included some strange positions that we were disagreeing with. We did not feel like we were real partners to them. All this led to our decision of resigning from cooperation with Omnipack and switch to the competition.
    Incentivized
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    SkuVault
    It's very good for multiple locations. It's very easy to manage the inventory for different locations.
    Incentivized
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    Pros
    Omnipack
    • Logistics
    • Support
    • Warehouse
    Incentivized
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    SkuVault
    • Customer support are amazing. Very smart and quick to reply.
    • The reporting system has been amazing for ordering and monitoring sales over time,
    • The purchase orders have made a huge difference in the speed we can receive products
    Incentivized
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    Cons
    Omnipack
    • Communication with the client (our SPC was changed multiple times over just 2 years).
    • Different strange positions were put on the invoices and it was difficult for us to understand them.
    • We did not feel like we were treated as partners in this relation.
    Incentivized
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    SkuVault
    • It really needs to have customizable access as their default options don't quite fit our requirements for different users.
    Incentivized
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    Support Rating
    Omnipack
    No answers on this topic
    SkuVault
    Their support has been MORE than amazing. I work with them quite often to work in ways to improve how we use our system and learning all about the new things that are coming. The support staff always does their best and usually we are able to find a solution to the issues. And if are unable to find it on the 1st try pass it up to a specialist who quickly works to help you solve it
    Incentivized
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    Alternatives Considered
    Omnipack
    When we talk about drop shipping operations Shopify is the number 1 in the world for all the major demands, so they solve a lot of questions that are pre-requisites for the business. Omnipack came as a supplementary and additional tool to solve a logistical problem that exists because the business was previously helped by Shopify.
    Incentivized
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    SkuVault
    SkuVault has been much more reliable than our previous product. Our inventory counts have been more accurate as well.
    Incentivized
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    Return on Investment
    Omnipack
    • Positive: when things were going smooth, Omnipack was very efficient and timely in sending out the orders to end customers.
    • Negative: endless discussions about discursive invoicing, unclear processes, etc. led to inefficient utilization of our employees.
    • In case us being late with the payment, Omnipack was stopping any activities and keeping our stock (we could not take even a part of it - even though the stock value was more than 10x the amount due).
    Incentivized
    Read full review
    SkuVault
    • MASSIVE increase in inventory accuracy
    • We are now able to hire temps to help with work overflow
    • Having a price break when you hit so many licenses has been great since we use to many
    Incentivized
    Read full review
    ScreenShots

    SkuVault Screenshots

    Screenshot of SkuVault Quality ControlScreenshot of SkuVault Warehouse ReportScreenshot of SkuVault Replenishment Report