Omnipack vs. Stamps.com

On the efficiency of logistic work (warehousing, stock-taking, sending out products to end customers) Omnipack was very efficient and we were not complaining about this. It was unfortunately way worse in the area of communication and the way we were treated by them. Our SPC was changed multiple times over the course of our cooperation (ca. 2 years) and it was difficult to sort out anything with them. A lot of invoices that we received included some strange positions that we were disagreeing with. We did not feel like we were real partners to them. All this led to our decision of resigning from cooperation with Omnipack and switch to the competition.

Incentivized

It is extremely convenient to be able to print postage from your desk in a snap of a finger. The main issue I encounter is when you work in an office with several employees, you have the possibility of being kicked off if there are too many people logged in at once

Incentivized

• Logistics
• Support
• Warehouse

Incentivized

• Printing my postage.

• Communication with the client (our SPC was changed multiple times over just 2 years).
• Different strange positions were put on the invoices and it was difficult for us to understand them.
• We did not feel like we were treated as partners in this relation.

Incentivized

• mulilocation management
• upfront fees
• multiuser functionality

Incentivized

Stamps.com is extremely user friendly. They provide a well laid-out platform allowing you to easily maneuver through the site allowing you easy access to manage your shipping and all invoices. It's extremely easy to add money in the account, the software integrates with so many products, adding postage seamlessly.

Incentivized

When we talk about drop shipping operations Shopify is the number 1 in the world for all the major demands, so they solve a lot of questions that are pre-requisites for the business. Omnipack came as a supplementary and additional tool to solve a logistical problem that exists because the business was previously helped by Shopify.

Incentivized

Although Pitney Bowes offers more postage carriers than Stamps.com, Stamps.com provides a more simpler interface. If you mostly ship via UPS or USPS, Stamps.com ultimately seems to provide a more cost efficient option for your postage which in the long run can save your business more money

Incentivized

• Positive: when things were going smooth, Omnipack was very efficient and timely in sending out the orders to end customers.
• Negative: endless discussions about discursive invoicing, unclear processes, etc. led to inefficient utilization of our employees.
• In case us being late with the payment, Omnipack was stopping any activities and keeping our stock (we could not take even a part of it - even though the stock value was more than 10x the amount due).

Incentivized

• It has helped up ease and increased ROI.