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OMS Office Master System vs. Stitch Labs (discontinued)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    OMS Office Master System

    Score9.2 out of 10
    N/AOMS Office Master System is an inventory management software offering from Master System. It includes features such as oms enterprise software and inventory control.N/A

    Stitch Labs (discontinued)

    Score7.3 out of 10
    N/AStitch Labs was an inventory management software that included features such as multichannel selling and inventory control, with order and fulfillment management for retail. It was acquired by Square in July 2020, and new customers are no longer being accepted.N/A
    Pricing
    OMS Office Master SystemStitch Labs (discontinued)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    OMS Office Master SystemStitch Labs (discontinued)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Features
    OMS Office Master SystemStitch Labs (discontinued)
    Inventory Management
    Comparison of Inventory Management features of OMS Office Master System and Stitch Labs (discontinued)
    Feature
    OMS Office Master System
    10.0
    1 Ratings
    29% above category average
    Stitch Labs (discontinued)
    -
    Ratings
    Inventory tracking10.01 Ratings00 Ratings
    Automatic reordering10.01 Ratings00 Ratings
    Location management10.01 Ratings00 Ratings
    Serial number and batch tracking10.01 Ratings00 Ratings
    Barcode scanning10.01 Ratings00 Ratings
    Automation rules10.01 Ratings00 Ratings
    Reporting and analytics10.01 Ratings00 Ratings
    Fulfillment10.01 Ratings00 Ratings
    Backorder management10.01 Ratings00 Ratings
    Returns management10.01 Ratings00 Ratings
    Bill of materials management10.01 Ratings00 Ratings
    Item kitting10.01 Ratings00 Ratings
    Invoicing10.01 Ratings00 Ratings
    Forecasting10.01 Ratings00 Ratings
    Accounting integration10.01 Ratings00 Ratings
    Point of sale integration10.01 Ratings00 Ratings
    User Ratings
    OMS Office Master SystemStitch Labs (discontinued)
    Likelihood to Recommend
    10.0
    (2 ratings)
    1.1
    (5 ratings)
    Usability
    -
    (0 ratings)
    6.0
    (1 ratings)
    Support Rating
    10.0
    (1 ratings)
    5.0
    (3 ratings)
    User Testimonials
    OMS Office Master SystemStitch Labs (discontinued)
    Likelihood to Recommend
    Master System
    OMS is created for wholesale businesses and is used by many of the companies in our industry. It is apparent that their features have been carefully developed over time to address the business needs for B2B companies. Our company has thousands of SKUs and a unique pricing structure, and OMS was able to handle our unique needs. We would have liked the software to be more modern and to have a better user flow. Importing and exporting data requires a person with experience to handle.
    Incentivized
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    Discontinued Products
    I can't recommend Stitch Labs as it was discontinued as of June 2021 (after being purchased by Square). All existing users have had to move off the platform and it they are not taking new customers. Square has said they are going to relaunch a new version of Stitch Labs possibly sometime in the future, but release date and features have not been announced.
    Incentivized
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    Pros
    Master System
    • Ih helps in inventory management, thus providing detailed updates on how much stock in availabe and at any moment can retrieve the detailed reports.
    • It helps to schedule daily meeting and appointments with clients
    • Save and retrieve real time orders information.
    Incentivized
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    Discontinued Products
    • Inventory management.
    • Order management.
    • Reporting and analytics.
    Incentivized
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    Cons
    Master System
    • OMS software been around for a long time and they have thoughtfully added features for wholesale businesses. However, the software is in need of an update that makes the software easier to use and more modern.
    • The user flow could be improved and the layout could be more intuitive. It is inconvenient to change between modules. It takes time for team members to become familiar with the software.
    • We appreciate the ability to import/export data, however we wish that this feature was easier to use for the team. Currently only a few members with technology experience are able to use the feature.
    Incentivized
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    Discontinued Products
    • Reporting does not work for multiple currencies.
    • There is often a lag when syncing products.
    Incentivized
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    Usability
    Master System
    No answers on this topic
    Discontinued Products
    I think the usability of SL is seamless comparable to other systems that we have and still have. I think the user interface could be better in some aspects, but also has improved the way we do business. Once you get around the brief learning curve SL tends to be easy to use and navigate.
    Incentivized
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    Support Rating
    Master System
    We highly recommend OMS because of their customer support. When evaluating their software, we had a sales associate and a programmer walk us through the software and answer questions. They allowed us to demo the software at our offices. During onboarding, we received live training form a knowledgeable team member. We were happy that phone calls were always answered quickly. In fact, they reached out to us multiple times to make sure that we were set up and happy.
    Incentivized
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    Discontinued Products
    We originally had phone support but when Stitch Labs updated the pricing they removed phone support from our service tier. It was very frustrating. We used their email contact and the answers were fine but sometimes it takes too long to try to solve something over email when you want to just talk to someone and get a quick answer.
    Incentivized
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    Alternatives Considered
    Master System
    OMS system stacks up due to feature of using automation, data collaboration, data security,ease of sceduling meetings.
    Incentivized
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    Discontinued Products
    I have not researched other alternatives as this solved my problems.
    Incentivized
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    Return on Investment
    Master System
    • There are lot of postive impacts and quite less effect on business, still including some of them-
    • Positive impacts are efficiency, data security,organizing in systematic manner etc.
    • Negative impact was empolyees were resisting to adopt the new system but later it worked using the training facility from OMS team and user manuals.
    Incentivized
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    Discontinued Products
    • We had to migrate off this system which was not ideal after being discontinued
    • Was a simple to use medium price range solution to scaling businesses
    • UI/UX was intuitive and was easy to train employees
    Incentivized
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    ScreenShots