TrustRadius: an HG Insights company

OMS Office Master System vs. Zoho Inventory

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    OMS Office Master System

    Score9.2 out of 10
    N/AOMS Office Master System is an inventory management software offering from Master System. It includes features such as oms enterprise software and inventory control.N/A

    Zoho Inventory

    Score9 out of 10
    N/AZoho Inventory is a cloud-based inventory management solution designed for small to midsize businesses. It features inventory management modules including reporting and analysis, and lot traceability. It features mobile compatible apps for Android and iOS devices. Zoho Inventory offers additional capabilities such as built-in shipment estimating, and tracking and delivery confirmation features that allow users to invoice, ship and track products. The solution allows users to create…

    $39

    per organization / month billed annually ($49.00 billed monthly)

    Pricing
    OMS Office Master SystemZoho Inventory
    Editions & Modules
    No answers on this topic
    BASIC
    $39.00
    per organization / month billed annually ($49.00 billed monthly)
    STANDARD
    $79.00
    per organization / month billed annually ($99.00 billed monthly)
    STANDARD
    $199.00
    per organization / month billed annually ($249.00 billed monthly)
    Offerings
    Pricing Offerings
    OMS Office Master SystemZoho Inventory
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details
    More Pricing Information
    Features
    OMS Office Master SystemZoho Inventory
    Inventory Management
    Comparison of Inventory Management features of OMS Office Master System and Zoho Inventory
    Feature
    OMS Office Master System
    10.0
    1 Ratings
    29% above category average
    Zoho Inventory
    -
    Ratings
    Inventory tracking10.01 Ratings00 Ratings
    Automatic reordering10.01 Ratings00 Ratings
    Location management10.01 Ratings00 Ratings
    Serial number and batch tracking10.01 Ratings00 Ratings
    Barcode scanning10.01 Ratings00 Ratings
    Automation rules10.01 Ratings00 Ratings
    Reporting and analytics10.01 Ratings00 Ratings
    Fulfillment10.01 Ratings00 Ratings
    Backorder management10.01 Ratings00 Ratings
    Returns management10.01 Ratings00 Ratings
    Bill of materials management10.01 Ratings00 Ratings
    Item kitting10.01 Ratings00 Ratings
    Invoicing10.01 Ratings00 Ratings
    Forecasting10.01 Ratings00 Ratings
    Accounting integration10.01 Ratings00 Ratings
    Point of sale integration10.01 Ratings00 Ratings
    User Ratings
    OMS Office Master SystemZoho Inventory
    Likelihood to Recommend
    10.0
    (2 ratings)
    5.6
    (3 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.0
    (1 ratings)
    Support Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    OMS Office Master SystemZoho Inventory
    Likelihood to Recommend
    Master System
    OMS is created for wholesale businesses and is used by many of the companies in our industry. It is apparent that their features have been carefully developed over time to address the business needs for B2B companies. Our company has thousands of SKUs and a unique pricing structure, and OMS was able to handle our unique needs. We would have liked the software to be more modern and to have a better user flow. Importing and exporting data requires a person with experience to handle.
    Incentivized
    Read full review
    Zoho
    It's a basic system which does some things well but the things it does well are the basic things you would expect! Many other features that are a little beyond basic are just not available or you can get 90% of the way there but get stuck on the final 10% so you need to hire a developer who can try to get you through the last bit. An inventory management system with no bin locations pretty much sums it up. The reporting system is terrible. To get any real use you need to integrate it with Zoho Analytics but the problem there is it only syncs every 3 hours. The integrated shipping process is extremely cumbersome
    Incentivized
    Read full review
    Pros
    Master System
    • Ih helps in inventory management, thus providing detailed updates on how much stock in availabe and at any moment can retrieve the detailed reports.
    • It helps to schedule daily meeting and appointments with clients
    • Save and retrieve real time orders information.
    Incentivized
    Read full review
    Zoho
    • It is simple to use.
    • Does all the basics well.
    • Is able to integrate with our CRM.
    Incentivized
    Read full review
    Cons
    Master System
    • OMS software been around for a long time and they have thoughtfully added features for wholesale businesses. However, the software is in need of an update that makes the software easier to use and more modern.
    • The user flow could be improved and the layout could be more intuitive. It is inconvenient to change between modules. It takes time for team members to become familiar with the software.
    • We appreciate the ability to import/export data, however we wish that this feature was easier to use for the team. Currently only a few members with technology experience are able to use the feature.
    Incentivized
    Read full review
    Zoho
    • Templates within Zoho Inventory are very weak. You can't customize many including package slips, shipment docs, etc...
    • When an order has multiple packages, it's next to impossible to find the item you are looking for. Scenario, a large order has many packages and a customer has cancelled one of the items. You must click through every package to find the item, edit the package and remove it before you can cancel the item.
    • The reports within Inventory are extremely basic and many of them are useless
    • The packing slip module is useless as it does not print out bin locations
    • It's an inventory management system but it does not have bin locations
    • The backorder system is useless. If you "backorder" something then the whole order is locked until the backorder arrives in. Scenario.... a client orders 20 items, 1 is on backorder. You "backorder" that one item but want to ship the other 19... not possible. The order gets completely locked.
    • You can't print out RMA requests. There is just no option to do it, you have to do a screen shot
    • Integration with Amazon or other 3rd party e-commerce providers is troublesome.
    Incentivized
    Read full review
    Likelihood to Renew
    Master System
    No answers on this topic
    Zoho
    It is relatively easy to customise but the problem is sometimes it is not easy to see where this customisation is available. Also the integrations with external systems can prove problematic both during installation and ongoing development and maintenance. It's great for small companies with a simple inventory or even larger organisations with smaller product lines. And it is reasonably priced if you ar eprepared to put the time in.
    Incentivized
    Read full review
    Support Rating
    Master System
    We highly recommend OMS because of their customer support. When evaluating their software, we had a sales associate and a programmer walk us through the software and answer questions. They allowed us to demo the software at our offices. During onboarding, we received live training form a knowledgeable team member. We were happy that phone calls were always answered quickly. In fact, they reached out to us multiple times to make sure that we were set up and happy.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Alternatives Considered
    Master System
    OMS system stacks up due to feature of using automation, data collaboration, data security,ease of sceduling meetings.
    Incentivized
    Read full review
    Zoho
    The inventory management is better than QuickBooks however you give up an awful lot to get that benefit. The reporting in QuickBooks is far superior. The reporting in Inventory is terrible with every few options to customize the reports. For example, pulling in a salesperson report that factors in returns is not possible. You can't pull a report to see what items need to be picked for all open orders.
    Incentivized
    Read full review
    Return on Investment
    Master System
    • There are lot of postive impacts and quite less effect on business, still including some of them-
    • Positive impacts are efficiency, data security,organizing in systematic manner etc.
    • Negative impact was empolyees were resisting to adopt the new system but later it worked using the training facility from OMS team and user manuals.
    Incentivized
    Read full review
    Zoho
    • We stopped using it as it was difficult to set up.
    • Zoho offers a lot of features but the depth of its functionality proves limited as your demands increase.
    Incentivized
    Read full review
    ScreenShots

    Zoho Inventory Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot