Blackbaud Education Management Solutions is a unified student management system for K–12 private schools. Blackbaud Enrollment Management System™: Gives schools and families the ability to track admissions progress from first impressions all the way through the application process to acceptance, enrollment, and tuition payment. Blackbaud Learning Management System™: Track students' academic performance and progression…
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SchoolSpeak
Score 10.0 out of 10
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SchoolSpeak, a Community Brands company, offers an elementary, middle school, or preschool school management system oriented around the needs of private entities, offering student information management, performance tracking and grade book, student and family data repository, calendar with announcements and alerts, payment management and personalized homepage, among other features.
A good, and constantly improving solution for private schools. I don't know that a lot of its functionality would be well suited to public schools, but maybe? The integration with other Blackbaud software is a huge plus for us, as we have several of their other products including their flagship Raiser's Edge. Smaller schools may not need the sophistication of Blackbaud solutions, and it is not an inexpensive option.
Specifically speaking, SchoolSpeak is best used and only really utilized in education. From K-12 it serves a great purpose in terms of parent interaction and direct communication with parents about child performance, attendance, and scores in school. At younger ages, I think it will be even more appropriate for it to be used to create strictly parent platforms for helping them enroll in things they can do at home for their kids, teach their own children, and monitor their own children—especially if they are stay-at-home parents, homeschooling, or the children are not enrolled in school yet. I think a great idea would be creating a parent portal for newborns with daily activities to do from birth through age three, when they may go to pre-school. This is the only additional option I think that SchoolSpeak could serve.
One thing it does well is one of the tools it incorporation, volunteer forms. These forms work for parents, teachers, and students. One of the hardest things to do is to get confirmation sign-ups and support. This streamlines the process of organizing events.
The gradebook interface is easy to use and understand. In order to take attendance, complete grades and give assignments, SchoolSpeak actually is an easy platform to learn and is smoothly integrated.
Archiving of past classes is easy to do and important because schools need to retain records for a long time after students have moved on.
The platform lets you organize students and find them quickly by graduation.
Not being able to customize displays, for example, Grading tab - we just finished 1st semester and teachers could only see the current quarter but not the 1st one which is still part of the first semester. Lack of customization in assessments.
Scheduling- even though re-running generating schedules, we're still getting a high number of unscheduled students. Lack of being able to limit the number of scheduled classes in a row for teachers.
It can definitely have room for improvement in the design and template options. Using a more appealing layout like WIX or WEEBLY offer, but integrating the school speak platform into it would be a wonderful layout and great functionality.
I would love to see social media integration. For business courses and media courses, there should be the ability to have social platforms connect directly and load within ShcoolSpeak. Social Media is the newest marketing strategy and it is left out of functionality here.
Custom font downloads would make the design much easier and more attractive. The fonts they allow you to use are basic and overly common.
It is a solid product. We have some issues with the capabilities of the website building components and the out dated technology behind its communications software but overall Blackbaud Education Management Software services to combine numerous functions into one product.
Blackbaud EMS is very usable from my perspective. I am a power user and get lots of valuable functionality. It is, however, a complex system. Sometimes necessarily complex to accommodate flexibility for diverse customer needs. Some complexity seems unnecessary and/or hold-over functionality from earlier versions; nice to see this type being evolved away from over time. It is valuable to receive regular updates to the system along with good release notes of what changed and notices of significant changes in advance.
Decent support however the chat feature can take a great amount of time out of the workday. If for instance you are waiting for someone to respond in the chat and there is a fire drill, if you are not responding within a few minutes, you are disconnected and have to start all over again. It would be great if you could submit your problem and then whoever has the most experience, can respond. The training in the Blackbaud University is good but also time-consuming - a 3 hr training in the middle of a workday is a lot to ask. I like the 90-minute sessions. It would also be great to offer a shorter webinar to update on any changes implemented. Other than the email I subscribed to, there is no information on how these updates actually work.
Blackbaud K-12 is very similar. I feel like I would be trading one set of issues for another so it's kind of a wash. We are very much hooked into the Blackbaud website with our Google SSO, SmartTuition, and Schooldoc integrations. It would be difficult for us to transition. That is the main reason I haven't really entertained other web firms.
Moodle Rooms is a free platform but involves the need to be computer savvy. It is easy to use as well as SchoolSpeak. However, SchoolSpeak does have a direct communication platform with parents something that Moodle does not currently offer. This itself is a huge competitive advantage. The comparison then becomes, would you like to do less work but purchase SchoolSpeak, or do more work using multiple platforms but they are free. The SchoolSpeak platform does offer much more for the investment. Longer term and with full school integration, the investment is worth it. If you were to mandate using a platform, it should be SchoolSpeak because there are fewer risks associated with having to coach and education teachers, and less risk of complaints.
Negative - The rollout is brutal. Blackbaud said it could happen in 6 months, but that is definitely not a reality. It will take well over a year, and one complete school cycle to actually integrate everything correctly.
Positive - The amount of time saved in data processing has allowed our office to become more involved in other areas of the school.
Positive - The ease of having everything in [one] place, from inquiry to application to contracts and course registration, has been a HUGE benefit to our applicants and their families.
Positively speaking, it has a positive ROI. Although expensive, the platform does solve issues that we as educators have in giving parents daily information about their child in school. It is difficult to email all parents or call all parents, but a one-click platform really saves time and is worth the investment.
Negatively, there is a cost associated, and therefore, sometimes teachers can be given more work instead of buying a platform like this. Using other free tools could be more time consuming but cheaper.
Using School Speak we have seen parent involvement increase.
