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Connected System Helps Technology Just Work So Learning Can Take Center Stage
February 02, 2022

Connected System Helps Technology Just Work So Learning Can Take Center Stage

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Blackbaud Education Management Solutions

Blackbaud Education Management is the core of our education technology systems. We use it for our Student Information System (SIS), Learning Management System (LMS), Enrollment Management System (EMS), and information is integrated seamlessly from one part of the system to another. Because it's robust enough, we can require teachers to use it and then can tell parents how it is used in all classes by all teachers. Our community can depend on it and the technology just fades into the background, with learning becoming the focus.
  • Seamless integration between the LMS, EMS and SIS modules
  • Real-time, effective chat support helps me not only with urgent needs but also to work through possibilities for increasing how we use the product.
  • Feature upgrades monthly that respond to voiced needs from users
  • Assessments are somewhat buggy and don't have enough question types
  • Advanced lists could be more user-friendly and need to be updated to be in line with new features (but support is really helpful to work through making these work!)
  • In the enrollment module, some of the features that are still podium-based need an upgrade
  • Less manual exporting and importing because of the integrated solution
  • Less duplicate entry for teachers because of the integrated solution
  • Teachers, parents, and students found that as we went online during Covid, the fact that all teachers were delivering content in the same places made it so much easier.
I use chat support a lot! It is really helpful to be able to get someone quickly and to have someone to lead me to the right knowledge base article or to show me how to do something. It's also helpful when they tell me something is not possible so I don't waste any time trying to make it happen. Our current account executive has also been responsive and helpful.

Do you think Blackbaud Education Management Solutions delivers good value for the price?

Yes

Are you happy with Blackbaud Education Management Solutions's feature set?

Yes

Did Blackbaud Education Management Solutions live up to sales and marketing promises?

Yes

Did implementation of Blackbaud Education Management Solutions go as expected?

Yes

Would you buy Blackbaud Education Management Solutions again?

Yes

Blackbaud Education Management Solutions is well-suited for schools who are interested in having it as the central piece to their student suite. I've heard that it does integrate with some other Learning Management systems but we've found that having it all in one place has made communication, dependability, and transparency greater. We appreciate that the views are the same for parents, students and teachers so when teachers make up a bulletin board, they know that what the parent is seeing is the same as them.