Likelihood to Recommend A good, and constantly improving solution for private schools. I don't know that a lot of its functionality would be well suited to public schools, but maybe? The integration with other Blackbaud software is a huge plus for us, as we have several of their other products including their flagship Raiser's Edge. Smaller schools may not need the sophistication of Blackbaud solutions, and it is not an inexpensive option.
Read full review TeacherEase is very user friendly for teachers to enter grades. It is more simplified and fewer steps than most student management programs. Other teachers find no problems following a few simple steps to enter grades. Other programs have multiple steps with multiple screens to complete the task of entering grades.
Read full review Pros Seamless integration between the LMS, EMS and SIS modules Real-time, effective chat support helps me not only with urgent needs but also to work through possibilities for increasing how we use the product. Feature upgrades monthly that respond to voiced needs from users Read full review Attendence -Teachers enter attendace or students check in, Office personel processes the attendence. Gradebook - Teachers are able to keep track of student grades and post to the report cards. Parent communication- parents are able to see students grades in real time, teachers are able to message parents with ease. Read full review Cons Forms - lack of conditional questions Gradebook -lack of links to assignments Not being able to customize displays, for example, Grading tab - we just finished 1st semester and teachers could only see the current quarter but not the 1st one which is still part of the first semester. Lack of customization in assessments. Scheduling- even though re-running generating schedules, we're still getting a high number of unscheduled students. Lack of being able to limit the number of scheduled classes in a row for teachers. Read full review Reports : are often difficult to figure out what report to run to get the information needed. Posting grades : are sometimes confusing could be done in fewer steps. Synching with other programs such as google classroom. This feature is difficult to use. Read full review Likelihood to Renew It is a solid product. We have some issues with the capabilities of the website building components and the out dated technology behind its communications software but overall Blackbaud Education Management Software services to combine numerous functions into one product.
Read full review Usability Blackbaud EMS is very usable from my perspective. I am a power user and get lots of valuable functionality. It is, however, a complex system. Sometimes necessarily complex to accommodate flexibility for diverse customer needs. Some complexity seems unnecessary and/or hold-over functionality from earlier versions; nice to see this type being evolved away from over time. It is valuable to receive regular updates to the system along with good release notes of what changed and notices of significant changes in advance.
Read full review Support Rating Decent support however the chat feature can take a great amount of time out of the workday. If for instance you are waiting for someone to respond in the chat and there is a fire drill, if you are not responding within a few minutes, you are disconnected and have to start all over again. It would be great if you could submit your problem and then whoever has the most experience, can respond. The training in the Blackbaud University is good but also time-consuming - a 3 hr training in the middle of a workday is a lot to ask. I like the 90-minute sessions. It would also be great to offer a shorter webinar to update on any changes implemented. Other than the email I subscribed to, there is no information on how these updates actually work.
Read full review Alternatives Considered Blackbaud K-12 is very similar. I feel like I would be trading one set of issues for another so it's kind of a wash. We are very much hooked into the Blackbaud website with our Google SSO, SmartTuition, and Schooldoc integrations. It would be difficult for us to transition. That is the main reason I haven't really entertained other web firms.
Read full review TeacherEase provides so many integrations of student management into one seamless program. Other programs are just one facet of the functions TeacherEase provides. TeacherEase encompasses so many of the features that other vendors provide as standalone products.
Read full review Return on Investment Negative - The rollout is brutal. Blackbaud said it could happen in 6 months, but that is definitely not a reality. It will take well over a year, and one complete school cycle to actually integrate everything correctly. Positive - The amount of time saved in data processing has allowed our office to become more involved in other areas of the school. Positive - The ease of having everything in [one] place, from inquiry to application to contracts and course registration, has been a HUGE benefit to our applicants and their families. Read full review The district was able to reduce time-consuming training that other student management software needed in order to use them. TeacherEase was much more user friendly. TeacherEase combined the student information as well as the gradebook into the same software. This alleviated having to have multiple software vendors or pay for multiple modules to operate. TeacherEase is userfriendly and alleviates the constant need for tech support. Read full review ScreenShots Blackbaud Education Management Solutions Screenshots