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Top Rated
154 Ratings
2 Ratings

Blackbaud Education Management Solutions (formerly Blackbaud K–12 ON Solutions)

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Top Rated
154 Ratings
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Score 8.3 out of 100
2 Ratings
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Score 8.5 out of 100

Likelihood to Recommend

Blackbaud Education Management Solutions (formerly Blackbaud K–12 ON Solutions)

LMS aspect is extremely strong. The user interface is intuitive and pretty easy to learn even for less tech-oriented teachers and families. Initial set up is extremely cumbersome and needs to be thoroughly planned prior to beginning—there are nuances that will sneak up on you and cause issues if not considered well in advance. An example is setting up your grade plans correctly so you can have report cards appear as you want. Be sure you speak in-depth with your product manager about importing data from your previous SIS and understand what will and will not be imported. It is very difficult to harvest data for analytics and Blackbaud's current analytics package is not as robust as I would like at this point.
Anonymous | TrustRadius Reviewer

Top Hat

I think Top Hat can be used in any classroom size to help student learning. it is user-friendly for both students and teachers.
Ricardo Nogueira | TrustRadius Reviewer

Feature Rating Comparison

Learning Management

Blackbaud Education Management Solutions (formerly Blackbaud K–12 ON Solutions)
Top Hat
8.4
Course authoring
Blackbaud Education Management Solutions (formerly Blackbaud K–12 ON Solutions)
Top Hat
8.5
Course catalog or library
Blackbaud Education Management Solutions (formerly Blackbaud K–12 ON Solutions)
Top Hat
6.6
Player/Portal
Blackbaud Education Management Solutions (formerly Blackbaud K–12 ON Solutions)
Top Hat
7.5
Learning content
Blackbaud Education Management Solutions (formerly Blackbaud K–12 ON Solutions)
Top Hat
10.0
Mobile friendly
Blackbaud Education Management Solutions (formerly Blackbaud K–12 ON Solutions)
Top Hat
9.0
Progress tracking & certifications
Blackbaud Education Management Solutions (formerly Blackbaud K–12 ON Solutions)
Top Hat
10.0
Assignments
Blackbaud Education Management Solutions (formerly Blackbaud K–12 ON Solutions)
Top Hat
7.0
Compliance management
Blackbaud Education Management Solutions (formerly Blackbaud K–12 ON Solutions)
Top Hat
9.0
Learning administration
Blackbaud Education Management Solutions (formerly Blackbaud K–12 ON Solutions)
Top Hat
9.0
Learning reporting & analytics
Blackbaud Education Management Solutions (formerly Blackbaud K–12 ON Solutions)
Top Hat
8.0
Social learning
Blackbaud Education Management Solutions (formerly Blackbaud K–12 ON Solutions)
Top Hat
8.0

Pros

Blackbaud Education Management Solutions (formerly Blackbaud K–12 ON Solutions)

  • Customer Support: Overall, the majority of analysts are knowledgeable and helpful. If they are not able to directly help with an issue they will escalate to appropriate departments and keep you informed of progress.
  • Partnerships: While the EMS can act as the whole solution, not all schools fit that mold. K12 Partnerships allow institutions to find the best individual fit while remaining connected via API/SSO, etc.
Anonymous | TrustRadius Reviewer

Top Hat

  • Easy to use.
  • Many question types beyond multiple choice.
  • Attendance.
  • Gradebook syncing.
Anonymous | TrustRadius Reviewer

Cons

Blackbaud Education Management Solutions (formerly Blackbaud K–12 ON Solutions)

  • There should be the ability to making changes to the interface to help the visually impaired.
  • The changeover to the Blackbaud ID was unnecessary, consider restoring LDAP.
  • Some of the management interfaces to do tasks in Core are clunky, they could be redesigned to be more clear and streamlined,.
Anonymous | TrustRadius Reviewer

Top Hat

  • It would be great if the exams could have settings to set-up start and finish times.
  • The grade book still needs improvement in the formatting.
Ricardo Nogueira | TrustRadius Reviewer

Likelihood to Renew

Blackbaud Education Management Solutions (formerly Blackbaud K–12 ON Solutions)

Blackbaud Education Management Solutions (formerly Blackbaud K–12 ON Solutions) 10.0
Based on 3 answers
Meeting our needs. No gaping holes motivating need for change.
JT Amirault | TrustRadius Reviewer

Top Hat

No score
No answers yet
No answers on this topic

Support Rating

Blackbaud Education Management Solutions (formerly Blackbaud K–12 ON Solutions)

Blackbaud Education Management Solutions (formerly Blackbaud K–12 ON Solutions) 8.2
Based on 75 answers
So far I have not run into problems with contacting support but have heard that sometimes support is hard to reach or does not give you a helpful solution. Although, to be fair, I have not really asked advanced questions. I feel we need more time with implementation support and it made us felt very nervous about having everything implemented correctly.
Stella Limuel | TrustRadius Reviewer

Top Hat

Top Hat 9.0
Based on 2 answers
The initial rollout of Top Hat was not without its issues. Top Hat was very responsive, and even sent representatives to be onsite during the first couple of days of the start of class to help instructors and students. They were very knowledgeable about the product, but the sales team was pushy at times. At several times, we had to inform them not to reach out to instructors directly to pitch their service while we were still piloting.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Blackbaud Education Management Solutions (formerly Blackbaud K–12 ON Solutions)

Blackbaud K-12 is very similar. I feel like I would be trading one set of issues for another so it's kind of a wash. We are very much hooked into the Blackbaud website with our Google SSO and Connect5 integrations. It would be difficult for us to transition. That is the main reason I haven't really entertained other web firms
Anonymous | TrustRadius Reviewer

Top Hat

Top Hat is much more friendly to use and has more capabilities
Ricardo Nogueira | TrustRadius Reviewer

Return on Investment

Blackbaud Education Management Solutions (formerly Blackbaud K–12 ON Solutions)

  • The Enrollment management is a GREAT improvement from using Net Community. It use to take several minutes to set up a contract for one student. Now it is just a couple of minutes.
  • In Admissions the applications just need approval in Net Community it was a big syncing process that took a lot of time.
  • The website is very easy to use with uploading photos and text. It is great that you can have so many styles to apply.
Anonymous | TrustRadius Reviewer

Top Hat

  • One of the better ways to track attendance in a mostly secure and automated way.
  • Promotes more active learning, especially in large classrooms.
  • Unpopular if students have to pay.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Blackbaud Education Management Solutions (formerly Blackbaud K–12 ON Solutions)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Required

Top Hat

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Blackbaud Education Management Solutions (formerly Blackbaud K–12 ON Solutions)
8.1
Top Hat
8.5

Likelihood to Renew

Blackbaud Education Management Solutions (formerly Blackbaud K–12 ON Solutions)
10.0
Top Hat

Support Rating

Blackbaud Education Management Solutions (formerly Blackbaud K–12 ON Solutions)
8.2
Top Hat
9.0

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