What users are saying about
Blackbaud Education Management Solutions
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Top Rated
199 Ratings
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Based on 199 reviews and ratings
8 Ratings
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Based on 8 reviews and ratings
Likelihood to Recommend
Blackbaud Education Management Solutions
Blackbaud Education Management is a great tool for a K-12 school. Everything is integrated from students biographical information to family information onto Academics, Website and much more. We have truly become a paperless school and no longer take in school payments with all the forms that can be used with online payments

Verified User
Manager in Information Technology
Education Management Company, 51-200 employeesVeracross
Veracross is well suited for a school that wishes to have one database that serves all departments. I think a smaller school might struggle with the cost of the system--so perhaps would be better suited to a school with an enrollment over 500 students. Of course, if you have the money to spend, then there are no barriers to using it!
Database Administrator/Systems Specialist
Durham AcademyPrimary/Secondary Education, 201-500 employees
Pros
Blackbaud Education Management Solutions
- Incredibly easy to use interface for the User (parents, applicants, etc.).
- Ease of gathering data - Helpful lists, formulas, and reports.
- Time saver - Especially in the Admission office. Since everything is done digitally from the user through the employee, there is no need to hand-enter data; you just click the button, and everything imports or exports as needed!

Verified User
Administrative Assistant in Other
Education Management Company, 51-200 employeesVeracross
- Student records.
- Donor records.
Systems Administrator
Lake Forest AcademyPrimary/Secondary Education, 51-200 employees
Cons
Blackbaud Education Management Solutions
- It takes a long time to learn to navigate the interface. It's not always very intuitive
- While the knowledgebase and support are generally helpful, when you are looking for a quick answer to something it's not always easy to access quickly. Knowledgebase takes a lot of time to navigate to find just what you want.
- Report building is a skill that takes time to learn and there aren't a lot of training options to learn it. I've had to learn by trial and error.

Verified User
Administrator in Product Management
Education Management Company, 51-200 employeesVeracross
- Homework assignments-I wish that you could duplicate assignments for different sections of a class. As it is now, you have to enter it separately.
- The library feature is difficult for some teachers to manage.
- The class website isn't as easy to use as some other programs.
Technology Coordinator, Junior Kindergarten-Grade 12
Louisville Collegiate SchoolEducation Management, 51-200 employees
Likelihood to Renew
Blackbaud Education Management Solutions
Blackbaud Education Management Solutions 10.0
Based on 3 answers
Meeting our needs. No gaping holes motivating need for change.
Director of Information Services
Burr and Burton AcademyEducation Management, 51-200 employees
Veracross
Veracross 9.1
Based on 1 answer
We will continue to use Veracross for the simple fact that we have one database across all of the departments in our school. Veracross continues to listen to customer feedback and improve and enhance the system.
Database Administrator/Systems Specialist
Durham AcademyPrimary/Secondary Education, 201-500 employees
Support Rating
Blackbaud Education Management Solutions
Blackbaud Education Management Solutions 8.2
Based on 177 answers
Being new to Blackbaud the support team was my friend. I utilized the videos, online training & chat often until I got comfortable. The actual support people were friendly, helpful & knowledgeable even if you weren't quite sure how to explain your problem.

Verified User
Administrative Assistant in Other
Education Management Company, 11-50 employeesVeracross
Veracross 9.7
Based on 3 answers
Veracross support is easy to engage through their support ticket system. They can sometimes take a day or two to respond to some tickets. Throughout the implementation phase of our project, there were times that it took longer, but at that point only our account manager was a part of our ticket instance.
Systems Administrator
Lake Forest AcademyPrimary/Secondary Education, 51-200 employees
Alternatives Considered
Blackbaud Education Management Solutions
Blackbaud K-12 is very similar. I feel like I would be trading one set of issues for another so it's kind of a wash. We are very much hooked into the Blackbaud website with our Google SSO and Connect5 integrations. It would be difficult for us to transition. That is the main reason I haven't really entertained other web firms

Verified User
Director in Marketing
Education Management Company, 51-200 employeesVeracross
I haven't used something this powerful before and once you understand what it can do, it's pretty neat
Executive Assistant
Lakeside SchoolEducation Management, 201-500 employees
Return on Investment
Blackbaud Education Management Solutions
- Connect RE is awesome and saves so much time versus manually updating information in both the Core and Raiser's Edge systems.
- We are about to upgrade to Tuition Management which will pull data from Core and save so much time on manual entry! Plus, it will be so much easier for parents to pay on time through a credit card versus a check, therefore, improves our ROI drastically.
- Ideally, Raiser's Edge NXT web view would have all of the capabilities as a database view, but I know it will take some time to get there. The Database view is just extremely outdated looking and not in the Cloud, so I can't log in to it from just any computer without downloading Citrix. Can be frustrating sometimes with how slow it is.

Verified User
Analyst in Other
Education Management Company, 201-500 employeesVeracross
- Easily take attendance assuming all students are present
- Loss of ability to see past report cards
- Easily see a list of student birthdays
Lower and Middle School Music Teacher
The Bullis SchoolEducation Management, 51-200 employees
Screenshots
Blackbaud Education Management Solutions
See All (6) Blackbaud Education Management Solutions ScreenshotsVeracross
—Pricing Details
Blackbaud Education Management Solutions
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
Required
Veracross
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No




