TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    OnceHub

    Score9.7 out of 10
    N/AOnceHub is an online appointment scheduling and digital engagement platform developed by the company of the same name headquartered in Claymont, Delaware.

    $10

    per month per seat

    Zen Planner

    Score7 out of 10
    N/AZen Planner is a comprehensive member management software for gyms, affiliate gyms, martial arts schools, MMA schools and fitness studios. The vendor says this solution provides everything necessary to turn the user’s passion into a successful business. With integrated payment processing and automated billing, a self-service Kiosk iPad App, an engaging Member App for Android and Apple devices, scheduling, automations, Advanced Workout Tracking, belt and skill tracking, site templates and…N/A
    Pricing
    OnceHubZen Planner
    Editions & Modules
    Basic
    $0
    per month per seat
    Schedule
    $10
    per month per seat
    Route
    $19
    per month per seat
    Engage
    $39
    per month per seat
    No answers on this topic
    Offerings
    Pricing Offerings
    OnceHubZen Planner
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details—Zen Planner offers straightforward, no-nonsense pricing plans for fitness businesses. Pricing is based off the number of active members your fitness business currently has. Pricing plans start at $75 a month. There are no contracts, startup fees or hidden fees, and key features like payment processing and workout tracking are included in the monthly plan.
    More Pricing Information
    Community Pulse
    OnceHubZen Planner
    Considered Both Products
    OnceHub
    No answer on this topic
    Daxko
    No answer on this topic
    Key User Insights
    Would buy again
    75%
    Would buy again
    6 Answers
    No answers on this topic
    Delivers good value for the price
    86%
    Delivers good value for the price
    6 Answers
    No answers on this topic
    Happy with the feature set
    88%
    Happy with the feature set
    7 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    80%
    Lived up to sales and marketing promises
    4 Answers
    No answers on this topic
    Implementation went as expected
    86%
    Implementation went as expected
    6 Answers
    No answers on this topic
    Best Alternatives
    OnceHubZen Planner
    Small Businesses
    Square Appointments
    Score10 out of 10
    No answers on this topic
    Medium-sized Companies
    Chili Piper
    Score8.8 out of 10
    No answers on this topic
    Enterprises
    Doodle
    Score8.5 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    OnceHubZen Planner
    Likelihood to Recommend
    9.0
    (11 ratings)
    10.0
    (2 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    6.3
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    OnceHubZen Planner
    Likelihood to Recommend
    OnceHub
    For all things bookings, including meetings, sales calls, events, and client onboarding, ScheduleOnce is the dominant software hands down. For shorter forms, such as quizzes and exercises on an online course, FormOnce is the far superior sibling as it's able to accommodate all needs, size, length, and customization.
    Read full review
    Daxko
    I have used Zen Planner at 3 different Jujitsu schools. Every school that has used it, has had great success in keeping their attendance records straight for their students. This is great when promotions are coming up, or special seminars that need to reach everyone. I don't know that Zen Planner is a great product for places that don't need to communicate with their clients on a regular basis.
    Incentivized
    Read full review
    Pros
    OnceHub
    • Links calendars- no need to go back and forth between calendars, everything is synced up.
    • Schedules Zoom calls with link and sends alerts to remind prospect of meeting
    • Follows up to reschedule if prospect missed meeting, which saves me a ton of time.
    Incentivized
    Read full review
    Daxko
    • Easy to use interface
    • Payment processing is easy for classes or for a small retail shop.
    • The free integrated mobile website is great for everyone to check out the calendar and even sign and pay from within it.
    • I can also send emails right from the platform when I need to connect with a student.
    Incentivized
    Read full review
    Cons
    OnceHub
    • I really wish I could put tracking pixels (i.e. AdWords conversion pixels) on the booking thank you pages. Having to direct to a thank you page on another platform is kind of a pain.
    • The Salesforce connector pricing is a bit steep.
    • Basic live chat capabilities would be awesome. Implementing a live chat widget alongside the ScheduleOnce widget can be a bit cluttered design wise.
    Incentivized
    Read full review
    Daxko
    • The only thing I would like to see, is the ability to see my entire attendance from the app. I can view it on the desktop though.
    Incentivized
    Read full review
    Likelihood to Renew
    OnceHub
    No answers on this topic
    Daxko
    No questions about that, I'm with Zen Planner for a while! They have everything I need and more.
    Incentivized
    Read full review
    Support Rating
    OnceHub
    They would not prorate a refund - I'm just out the money for services I have not used. To me, that is the WORST POSSIBLE customer service ever.
    Read full review
    Daxko
    No answers on this topic
    Alternatives Considered
    OnceHub
    ScheduleOnce is the only platform that offered an easy way to send text messages to clients. I appreciated the ease of adding a few questions to qualify potential clients prior to getting onto a call with them. Easy to use and the customer service experience I have received has been great.
    Read full review
    Daxko
    I have not used any product that are similar to Zen Planner in any way.
    Incentivized
    Read full review
    Return on Investment
    OnceHub
    • Improved efficiency - no longer waste time trying to find available time to book meetings
    • Positive impact on business reputation
    • Clients, prospects and colleagues love using my booking link - they have access to my availability and can schedule a meeting easily. Many positive comments about ScheduleOnce
    Incentivized
    Read full review
    Daxko
    • Saves me time in using a paper attendance record sheet.
    • Payments are automated, no need to request checks or payments from anyone. Emails are sent out if a payment fails.
    • I can keep track of 10, 20, 30, or even 50 students using this platform.
    Incentivized
    Read full review
    ScreenShots

    Zen Planner Screenshots

    Screenshot of Detailed Member InformationScreenshot of Instructor BiosScreenshot of Advanced Workout TrackingScreenshot of Retail Sales & Inventory ManagementScreenshot of Embedded SchedulesScreenshot of Quick Check-Ins