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OnceHub

OnceHub
Formerly ScheduleOnce

Overview

What is OnceHub?

OnceHub is an online appointment scheduling and digital engagement platform developed by the company of the same name headquartered in Claymont, Delaware.

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Learn from top reviewers

ScheduleOnce upon a time

Rating: 9 out of 10
June 9, 2022
Vetted ReviewVerified User
Excellent organization tool for managing bookings for meetings and sales calls. Their new product "OnceForm" is by far the one I'm most excited about. I've been able to shave ...
Continue reading
Verified user
Director
OnceHub4 years of experience

Convert your leads to customers

Rating: 9 out of 10
June 4, 2022
IncentivizedVetted ReviewVerified User
We use SubmitOnce in our organization as chatbots before as well as when any client requests our services. Chatbot automatically assigns BD person in our team so it reduces ma...
Continue reading
Verified user
Former Employee
OnceHub2 years of experience

Best for customer interaction for first impression

Rating: 9 out of 10
May 10, 2022
IncentivizedVetted ReviewVerified User
We are using SubmitOnce simply as a chatbot in our website but in the backend we are doing way more than just a chatbot. Whenever we get any user in our website they interact ...
Continue reading
Verified user
Engineer
OnceHub1 year of experience

Great service and for scaling a business

Rating: 10 out of 10
February 17, 2022
Vetted ReviewVerified User
I am incredibly impressed with ScheduleOnce. They offer a great product but even more importantly if I have ever had challenges, the team (especially Rohit) has always been th...
Continue reading
Verified user
Director
OnceHub2 years of experience

Happy customer experience with ScheduleOnce

Rating: 10 out of 10
January 26, 2022
Vetted ReviewVerified User
I use ScheduleOnce to allow my worldwide customers to book both our sales and service delivery (online consultation) appointments.
Continue reading
Lisa K.Y. Wong, L.Ac.
C-Level Executive - Professional Services
CEO (Chief Executive Officer)
Center for Healing By Design, Inc.
OnceHub1 year of experience

Helped Me Get New Clients

Rating: 10 out of 10
January 19, 2022
Vetted ReviewVerified User
ScheduleOnce helped me connect with potential clients as they learned about the child sleep coaching services I provide. They made it seamless to watch my webinar and then sch...
Continue reading
Erica Buchholz
Director - Other
Owner, Coach
Erica Buchholz LLC
OnceHub1 year of experience

ScheduleOnce is like having an assistant

Rating: 9 out of 10
September 1, 2020
IncentivizedVetted ReviewVerified User
I use ScheduleOnce to schedule online Zoom meetings and follow-up with clients after sales consultations. It's extremely easy to set up and use. It does a great job reminding ...
Continue reading
Jonathan Avalos
Vice-President - Sales
Owner
Athletic Golf Fitness
OnceHub1 year of experience

RUN DON'T WALK AWAY FROM SCHEDULEONCE

Rating: 1 out of 10
May 21, 2020
Vetted ReviewVerified User
I used them because at the time, they were one of the very few software products that helped you manage a business calendar that would let you integrate a form and require the...
Continue reading
Mindy Belcher
Professional - Professional Services
Owner
Ever After Portraits
OnceHub2 years of experience

It's not cheap, but if you have complex needs and a budget, it may be for you!

Rating: 8 out of 10
December 31, 2018
IncentivizedVetted ReviewVerified User
We used ScheduleOnce to manage sales calls with every rep in the organization. The thing I liked best about it is that each rep could input their availability, and then when a...
Continue reading
Verified user
Account Manager
OnceHub1 year of experience

ScheduleOnce - huge time saver, improved efficiency!

Rating: 10 out of 10
November 16, 2018
IncentivizedVetted ReviewVerified User
ScheduleOnce is used by me as the sole employee at The Neoteric Group (the rest of our team are subcontracted consultants). Although I am the CEO I am able to manage my calend...
Continue reading
Nicola (Nicki) Morris
Executive - Corporate
CEO | Management Consultant | Speaker
The Neoteric Group
OnceHub3 years of experience

End the game of phone tag once and for all.

Rating: 9 out of 10
December 13, 2017
IncentivizedVetted ReviewVerified User
ScheduleOnce is used to simplify the process of new customers getting in contact with me, and current customers scheduling time to discuss on-going projects or future projects...
Continue reading
Austin Schmidt
Executive - Marketing
Founder + Chief Solution Builder
Marketer as a Service
OnceHub2 years of experience
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Pricing

View all pricing

Basic

$0

Cloud
per month per seat

Schedule

$10

Cloud
per month per seat

Route

$19

Cloud
per month per seat

Entry-level set up fee?

  • Setup fee optional
    Optional
For the latest information on pricing, visithttps://oncehub.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $10 per month per seat
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Product Demos

ScheduleOnce (now OnceHub) on demand demo - VA Tutorial

YouTube
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Product Details

What is OnceHub?

Smart scheduling that connects prospects and customers with the right people in any team

  • Scheduling via website embed or hosted booking page for time savings and efficiency
  • Automated information collection, lead qualification, routing, reminders, and follow-ups
  • Pre-designed, customizable booking page templates and themes for embedded chatbots and forms
  • Native and third-party integrations to all widely used calendars, video conferencing tools, and CRMs
  • Resource pooling for improved efficiency when fielding meetings across teams of any size or location
  • Chatbots and interactive forms to replace static contact forms and traditional lead capture tools
  • Options to switch to live chat and instant video calls when the opportunity is too good to risk on a future-dated meeting
  • Analytics to identify trends and engagement rates, as well as manage team performance
  • Security in line with global regulatory requirements for privacy and data protection

OnceHub Features

  • Supported: All meeting types (one-on-one, group, panel)
  • Supported: Availability management (limits, buffers, lead times)
  • Supported: Standard email/calendar notifications
  • Supported: SMS notifications
  • Supported: Email and SMS templates designer
  • Supported: Qualification and routing by customer answers
  • Supported: Qualification and routing by contact properties
  • Supported: Routing maps
  • Supported: Resource pools with dynamic distribution
  • Supported: Dynamic panels and resource constraints
  • Supported: Rule-based conversation flows
  • Supported: Live chat
  • Supported: Instant calls
  • Supported: AI-powered conversations
  • Supported: Audience-specific chatbot personalization
  • Supported: Booking calendar landing page
  • Supported: Embedded booking calendar
  • Supported: Flexible form deployment
  • Supported: Flexible chatbot deployment
  • Supported: Performance dashboard
  • Supported: History and activity stream
  • Supported: Attribution tracking
  • Supported: Calendar integrations
  • Supported: Video conferencing integrations
  • Supported: CRM native integrations
  • Supported: Zapier workflow integration
  • Supported: APIs and webhooks
  • Supported: Web form plug-in
  • Supported: PayPal payments integrations
  • Supported: Gmail Chrome extension
  • Supported: PCI DSS Level I
  • Supported: TX-RAMP Level II
  • Supported: SOC 2 report
  • Supported: HIPAA BAA agreements
  • Supported: Enterprise-grade security
  • Supported: Two-factor authentication
  • Supported: Single sign-on
  • Supported: Corporate calendar connection
  • Supported: Custom security policies
  • Supported: Bookings spam protection
  • Supported: Knowledge base
  • Supported: 24/7 email support
  • Supported: 24/7 live chat support

OnceHub Integrations

OnceHub Competitors

OnceHub Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesGlobal
Supported LanguagesAmerican English, British English, French, German, Spanish, Portuguese (Brazil), Dutch

Frequently Asked Questions

OnceHub is an online appointment scheduling and digital engagement platform developed by the company of the same name headquartered in Claymont, Delaware.

OnceHub starts at $10.

Calendly, Acuity Scheduling, a Squarespace company, and Drift are common alternatives for OnceHub.

The most common users of OnceHub are from Small Businesses (1-50 employees).
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Comparisons

View all alternatives
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Reviews and Ratings

(33)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

ScheduleOnce has proven to be a valuable tool for users in various industries. It provides a seamless and efficient way to connect with potential clients and schedule sessions. Users have praised the simplicity and ease of use, allowing them to collect important information from clients before scheduling a session. This feature is especially useful for qualifying questions prior to sales consultations. The software integrates well with online meeting platforms like Zoom, making it convenient for scheduling and following up with clients. One of the standout features of ScheduleOnce is its ability to send reminders and automated messages, ensuring that clients never miss their appointments. While some users have expressed a desire for more text messaging options, they still find ScheduleOnce to be an excellent tool for managing business calendars and integrating forms. Solo entrepreneurs as well as small teams have found value in this software, as it improves efficiency by reducing the time it takes to schedule and reschedule meetings. In addition, ScheduleOnce simplifies the process of new customers getting in contact and allows existing customers to easily schedule time for discussions. By eliminating the hassle of scheduling meetings over email and resolving confusion about time zones, ScheduleOnce streamlines the appointment booking process. Users appreciate ScheduleOnce as an excellent organizational tool for managing bookings for meetings and sales calls. Another highly praised feature of ScheduleOnce is its integration with OnceForm, which saves valuable time by automating manual tasks and organizing client data. For businesses that manage sales calls with multiple representatives, ScheduleOnce randomly assigns available reps to prospects' requested demo times. Users are impressed with the support provided by the ScheduleOnce team, particularly Rohit, finding that this product meets their call-related needs as they scale their businesses. Additionally, SubmitOnce is utilized as a chatbot on websites, automatically assigning the respective salesperson based on user requirements. This reduces manpower by smoothly assigning business development personnel when clients request services. SubmitOnce can also be seamlessly integrated with popular video conferencing software such as Zoom and Teams, allowing for a more streamlined customer experience. Overall, ScheduleOnce has proven itself as a valuable tool that simplifies the process of scheduling meetings, saves time, and enhances overall efficiency for a wide range of users.

Reviews

(1-11 of 11)
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ScheduleOnce upon a time

Rating: 9 out of 10
June 09, 2022
Verified User
Vetted Review
Verified User
OnceHub
4 years of experience
Use Cases and Deployment Scope
Excellent organization tool for managing bookings for meetings and sales calls. Their new product "OnceForm" is by far the one I'm most excited about. I've been able to shave off hours upon hours of manual labor, and complicated external automation, and all the client data is neatly organized and readily available. The flexibility it allows with its smart forms has me now thinking of creative uses for these forms, such as assigning leads to specific sales reps based on details they write in their application, which before was impossible.
Pros and Cons
  • Scheduling appointments
  • Organizing client data
  • Flexible smart forms
  • Integrates well with Zapier
Likelihood to Recommend
For all things bookings, including meetings, sales calls, events, and client onboarding, ScheduleOnce is the dominant software hands down. For shorter forms, such as quizzes and exercises on an online course, FormOnce is the far superior sibling as it's able to accommodate all needs, size, length, and customization.

Convert your leads to customers

Rating: 9 out of 10
Incentivized
June 04, 2022
Verified User
Vetted Review
Verified User
OnceHub
2 years of experience
Use Cases and Deployment Scope
We use SubmitOnce in our organization as chatbots before as well as when any client requests our services. Chatbot automatically assigns BD person in our team so it reduces manpower. And it can be integrated with any video conferencing software like Zoom, Teams, etc.
Pros and Cons
  • We provide different services so every day some users come to the website so they inquire about our service and also request a meeting to give an overview of what they want from us. SubmitOnce helps to convert our leads into customers with a smooth flow.
Likelihood to Recommend
Where SubmitOnce is well suited:
  1. When any user comes to our website they have lot of enquiries and mostly clients want to have virtual meetings to convey their ideas so SubmitOnce helps to convert users to customers by providing chatbots and it assigns leads to our sales team.

Best for customer interaction for first impression

Rating: 9 out of 10
Incentivized
May 10, 2022
Verified User
Vetted Review
Verified User
OnceHub
1 year of experience
Use Cases and Deployment Scope
We are using SubmitOnce simply as a chatbot in our website but in the backend we are doing way more than just a chatbot. Whenever we get any user in our website they interact with our chatbot and based on the requirement of the user SubmitOnce automatically assign the respective sales person for the same.
Pros and Cons
  • Assigning different sales officers for different products
  • As our leads can now schedule video or audio chat with our sales team by just interacting with chatbot, this helps us convert those leads into customers.
Likelihood to Recommend
Earlier customer submitted their details with the help of chatbot and then we revert back them in a day. Then when we revert them many users didn't respond. But now user's itself can schedule a video or audio call which makes instant connection with them and helps us to convert them into our customer.

Great service and for scaling a business

Rating: 10 out of 10
February 17, 2022
Verified User
Vetted Review
Verified User
OnceHub
2 years of experience
Use Cases and Deployment Scope
I am incredibly impressed with ScheduleOnce. They offer a great product but even more importantly if I have ever had challenges, the team (especially Rohit) has always been there to support me and the wait time has been next to nothing. If you are looking at scaling a business and have calls to be made, this is a great product.
Pros and Cons
  • Customer service
  • Scaling a company
Likelihood to Recommend
For a small or scaling business!

Happy customer experience with ScheduleOnce

Rating: 10 out of 10
January 26, 2022
LK
Lisa K.Y. Wong, L.Ac.
CEO (Chief Executive Officer)
Center for Healing By Design, Inc. (Health, Wellness and Fitness, 1-10 employees)
Vetted Review
Verified User
OnceHub
1 year of experience
View profile
Use Cases and Deployment Scope
I use ScheduleOnce to allow my worldwide customers to book both our sales and service delivery (online consultation) appointments.
Pros and Cons
  • The live online chat support was quick and easy, when I needed.
  • The representative was professional and thorough in answering my question and helping resolve my issue.
  • I had a pleasant experience and am very pleased with the product and their customer service.
Likelihood to Recommend
I love it when I was given step-by-step very clear instructions to resolve my issue. And the customer service representative took the time to explain to me the specifics involved with my questions very thoroughly. I appreciated his patience and professionalism. I would recommend it to everyone.

Helped Me Get New Clients

Rating: 10 out of 10
January 19, 2022
EB
Erica Buchholz
Owner, Coach
Erica Buchholz LLC (Health, Wellness and Fitness, 1-10 employees)
Vetted Review
Verified User
OnceHub
1 year of experience
Use Cases and Deployment Scope
ScheduleOnce helped me connect with potential clients as they learned about the child sleep coaching services I provide. They made it seamless to watch my webinar and then schedule a session. I found the software easy and simple to use, I enjoyed the form where I could collect answers to qualifying questions prior to a session being scheduled.
Pros and Cons
  • Easy scheduling
  • Easy to connect with other software
  • Reliable scheduler
Likelihood to Recommend
Was great for an automated way to schedule client sessions.

ScheduleOnce is like having an assistant

Rating: 9 out of 10
Incentivized
September 01, 2020
JA
Jonathan Avalos
Owner
Athletic Golf Fitness (Health, Wellness and Fitness, 1-10 employees)
Vetted Review
Verified User
OnceHub
1 year of experience
View profile
Use Cases and Deployment Scope
I use ScheduleOnce to schedule online Zoom meetings and follow-up with clients after sales consultations. It's extremely easy to set up and use. It does a great job reminding clients about their appointments as well as sending automated messages to reschedule if the client either missed their call or canceled their appointment.

I think that it is great software. I wish that it included more text messaging with the cost. I debated between this service and another due to articles I was reading about the success people were having with follow up text messages. I looked around and saw a couple of software companies that allowed you more text messages but felt that they were not as good on the scheduling side (which is most important to me).
Pros and Cons
  • Links calendars- no need to go back and forth between calendars, everything is synced up.
  • Schedules Zoom calls with link and sends alerts to remind prospect of meeting
  • Follows up to reschedule if prospect missed meeting, which saves me a ton of time.
Likelihood to Recommend
I believe that ScheduleOnce is a great solution for someone who works off appointments. It's like having an assistant who schedules your appointments for you and follows up to remind or to reschedule. If you are busy and want to save time, if you're looking to really grow, then I think that ScheduleOnce is the most professional of all scheduling software. However, if all you need is a scheduling app that shows your schedule and lets clients choose available times than less expensive software would suit you just fine.

RUN DON'T WALK AWAY FROM SCHEDULEONCE

Rating: 1 out of 10
May 21, 2020
MB
Mindy Belcher
Owner
Ever After Portraits (Photography, 1-10 employees)
Vetted Review
Verified User
OnceHub
2 years of experience
View profile
Use Cases and Deployment Scope
I used them because at the time, they were one of the very few software products that helped you manage a business calendar that would let you integrate a form and require the customer to fill it out, something I felt at the time was important to my business. They also let you bring that data over into other software through Zapier.
Pros and Cons
  • Integrates a form.
  • Lets you schedule an appointment.
  • Nothing else.
Likelihood to Recommend
ScheduleOnce sadly is a company that started with a great concept. I used them because at the time, they were one of the very few software products that helped you manage a business calendar that would let you integrate a form and require the customer to fill it out, something I felt at the time was important to my business. They also let you bring that data over into other software through Zapier. That is where the goodness stopped though because they don't just connect to Zapier like other software products do, they charge you an ASTRONOMICAL FEE! Actually, that should have been an indicator, because I soon learned they charge you way too much for everything that you add on. The initial $190 a year for 1 Professional User license with 2 Booking page licenses was higher than most. But then they charged $100 just for the privilege of a Zapier connection - that's right, just for the privilege of using Zapier with their software you have to cough up $100 a year. That's ridiculous. They set up their software so you cannot directly link to a specific type of appointment - you can only link to a booking page. So guess what, you have to purchase a booking page for each different type of appointment. Once I got up to $430.00 a year, I started checking around and found Acuity, which I love. It was SUPER easy to set up, and WAY cheaper. To add insult to injury, I made the colossal mistake of paying for a year in advance. BIG mistake. Even though I have five months left before it renews they would not prorate a refund - I'm just out the money for services I have not used. To me, that is the WORST POSSIBLE customer service ever - RUN, don't walk away from using this software.

It's not cheap, but if you have complex needs and a budget, it may be for you!

Rating: 8 out of 10
Incentivized
December 31, 2018
Verified User
Vetted Review
Verified User
OnceHub
1 year of experience
Use Cases and Deployment Scope
We used ScheduleOnce to manage sales calls with every rep in the organization. The thing I liked best about it is that each rep could input their availability, and then when a prospect requested a sales demo at a specific time, it would randomly assign one of the available reps.
Pros and Cons
  • It's the market leader, so they have a strong incentive to stay on the cutting edge
  • Extremely robust feature set
  • Good with larger organizations; can handle multiple employees and calendars.
Likelihood to Recommend
ScheduleOnce is well suited for larger teams with multiple calendars. If you don't need every bell and whistle, it's likely that you'll find an alternative with a similar feature set at a lower price. However, if you have complex organizational needs, it's harder to find a better tool than ScheduleOnce.

ScheduleOnce - huge time saver, improved efficiency!

Rating: 10 out of 10
Incentivized
November 16, 2018
N(
Nicola (Nicki) Morris
CEO | Management Consultant | Speaker
The Neoteric Group (Management Consulting, 1-10 employees)
Vetted Review
Verified User
OnceHub
3 years of experience
View profile
Use Cases and Deployment Scope
ScheduleOnce is used by me as the sole employee at The Neoteric Group (the rest of our team are subcontracted consultants). Although I am the CEO I am able to manage my calendar with ScheduleOnce and I do not need an admin assistant to do this for me. ScheduleOnce improves my efficiency by decreasing the amount of time it takes to schedule and re-schedule meetings
Pros and Cons
  • Booking page is easy to set up and use
  • Many options as to the types of meetings/appointments that can be booked
  • Improves my efficiency! Easy to send the booking link to colleagues, prospects, etc. have them select the most appropriate date and time to meet
  • Enhances the professionalism of my business
Likelihood to Recommend
Great value for people or businesses that have limited administrative support and want to minimize their time spent in scheduling meetings.

End the game of phone tag once and for all.

Rating: 9 out of 10
Incentivized
December 13, 2017
AS
Austin Schmidt
Founder + Chief Solution Builder
Marketer as a Service (Marketing and Advertising, 1-10 employees)
Vetted Review
Verified User
OnceHub
2 years of experience
View profile
Use Cases and Deployment Scope
ScheduleOnce is used to simplify the process of new customers getting in contact with me, and current customers scheduling time to discuss on-going projects or future projects. Scheduling meetings over email is just a bad experience for everyone involved. With ScheduleOnce, there's no phone tag or "what time are you available?" "Wait, is that EST or PST!?" ScheduleOnce eliminates that problem. If someone wants to talk to me, I simply refer them to my ScheduleOnce booking page and it's done.
Pros and Cons
  • Great sync with all major calendars. If I update my Google Calendar, it syncs to ScheduleOnce immediately. I haven't had any sync issues.
  • Really user-friendly. Easy-to-use and no instructions needed for users.
  • I really like the design and how it looks on my site, both the calendar embed and the floating widget pop up box. Can be styled to match your brand.
  • Most people don't realize it, but you can use merge fields from almost any marketing automation platform as URL parameters to auto-fill the booking form step.
Likelihood to Recommend
ScheduleOnce is a good fit for anyone who operates on meetings or appointments. B2B software companies, chiropractors, you name it. Very versatile in that regard. I can't really think of a scenario involving meetings or appointments where ScheduleOnce wouldn't be a good fit.
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