Ondato vs. Webtrends Social

It was found the solution regarding monitoring our high-risk clients not using the system-to-system procedure.

Webtrends Social offers social media marketers an abundance of tools needed for monitoring, managing campaigns and resolving customer issues in the social media space. In regards to the pricing, I would say it is less appropriate for small to medium-sized businesses where the social marketing aspect is an add-on or supplemental to the main marketing channels.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Easy to use and user friendly platform
• Fast response to the requests
• Friendly staff and support team

• It provided strong metrics on followers, contest entries, and shares.
• I could easily track the effectiveness of campaigns in reaching and engaging consumers. Beyond building hype around the product, it was easy to track goals metrics. I had access to every metric I needed to gauge campaign effectiveness.
• The tools gave me fine-grained control over the look and feel making it very easy to match my company's branding.

• It would be excellent to get the information to users email after the client's remote identification is completed.
• It would be nice to get the reports for Polish Companies House (www.Biznes.gov.pl)

• The number of platforms it manages
• Being able to use a wider range of media types
• Learning curve could be improved upon for the UX

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Unfortunately, they changed the pricing structure and simultaneously offered less support. They did offer premium support, but it was very expensive

Admin interface is easy to follow. It simple and convenient

They were fantastic. Highly responsive.

They didn't have any at the time.

This was a very straightforward process. First, we customized the look and feel to make it just the way we wanted it. When we were done, we notified our rep who then did some work on their side before pushing the site live. This all worked flawlessly

After evaluating Webtrends Social, I'd have to say in regards to the cost and the overall capabilities of the solution that other tools such as Social Sprout offer a more competitive package. For the amount you are paying on a monthly basis you are being offered tools that can get the job done at a better price point to warrant getting a tool for the department.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• We trust Ondato information from the sanctions lists and save our time not checking clients in several sanctions lists.
• We trust Ondato and fearlessly use Ondato system for checking information of the natural and legal persons.

• Reduced hours per week resolving customer issues
• Increased efficiency on engagement reporting
• Is costly to recoup ROI

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info