OneDesk vs. Stackby

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
OneDesk
Score 8.0 out of 10
N/A
OneDesk, from the company of the same name in Montreal, combines Help Desk & Project Management software into a single application. The solution includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow the user to serve customers while working on projects in the same platform.
$55
per month
Stackby
Score 8.9 out of 10
N/A
Stackby is designed to bring together the simplicity of spreadsheets, the functionality of databases and integrations with best business APIs to let anyone build their own tools, the way they want. No coding needed. Users can build a database from scratch, import data from pre-existing sources like spreadsheets or Google Sheets, or choose from over 100 pre-built templates across multiple categories. Stackby offers over 25 unique column types like text,…
$5
per month per user
Pricing
OneDeskStackby
Editions & Modules
Per User Per Month (Billed Annually)
$9
Paid Annually
Per User Per Month (Billed Monthly)
$11
Paid Monthly
Personal
$6
per month per user
Economy
$10
per month per user
Business
$20
per month per user
Business Plus
$35
per month per user
Enterprise
Custom
Offerings
Pricing Offerings
OneDeskStackby
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsFor any number of user licences, you can choose to pay the monthly price and cancel at any time. If you would like to pay annually in advance, we thank you by giving you 2 months free per year.20% discount for annual pricing.
More Pricing Information
Community Pulse
OneDeskStackby
Best Alternatives
OneDeskStackby
Small Businesses
Stackby
Stackby
Score 8.9 out of 10
Microsoft Excel
Microsoft Excel
Score 8.9 out of 10
Medium-sized Companies
InEight
InEight
Score 8.4 out of 10
Microsoft Excel
Microsoft Excel
Score 8.9 out of 10
Enterprises
InEight
InEight
Score 8.4 out of 10
Microsoft Excel
Microsoft Excel
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
OneDeskStackby
Likelihood to Recommend
-
(0 ratings)
8.9
(15 ratings)
Usability
-
(0 ratings)
7.3
(1 ratings)
Support Rating
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
OneDeskStackby
Likelihood to Recommend
OneDesk
No answers on this topic
Stackby
Based on my experience, I can provide specific scenarios where Stackby is well suited and others where it may be less appropriate: Project Management: Stackby is an excellent choice for project management scenarios. Its ability to create custom databases, track tasks, assign responsibilities, and collaborate in real-time makes it highly effective for managing and monitoring project progress. CRM and Sales: Stackby is well suited for managing customer relationships and sales processes. Its customizable database structure allows for organizing customer information, tracking leads, managing deals, and generating reports. The ability to integrate with other tools further enhances its usefulness in CRM and sales workflows. Content Planning: Stackby is a great fit for content planning scenarios. Users can create databases to manage editorial calendars, track content ideas, assign tasks to team members, and monitor content performance. Collaboration features facilitate seamless content collaboration and ensure timely publishing.
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Pros
OneDesk
No answers on this topic
Stackby
  • Ability to collaborate with team members on the same spreadsheet
  • Ability to integrate multiple tools for centralized utilization (i.e. Facebook, Google Analytics, project management, etc.)
  • Ability to send SMS and messages using integration with Twillio and Whatsapp
  • All spreadsheets/databases securely saved in the cloud instead of on local hard drive(s)
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Cons
OneDesk
No answers on this topic
Stackby
  • Implement the same views available on desktop into the mobile app
  • Internal automations (like Airtable)
  • Ability to implement and display info as a dashboard (like Airtable)
  • Polish up the formatting of formulas, inputting them causes user frustration due to the formula input cursor jumping around
  • Better intelligence and ease of inputting data in bulk i.e have the fields automatically identify what data is being input and format appropriately (like Airtable does)
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Usability
OneDesk
No answers on this topic
Stackby
Stackby is overall pretty easy to use, especially if you're used to something like Airtable or SmartSuite. Some of the pages seem like near exact clones (though they put their own creative spin on things). I'd prefer a slighty fresher interface (like SmartSuite), but I'm willing to sacrifice that for the better price and great customer service.
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Support Rating
OneDesk
No answers on this topic
Stackby
Extremely responsive, helpful, and friendly support (unlike many other SAAS teams out there).
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Alternatives Considered
OneDesk
No answers on this topic
Stackby
I have also tried Ora.Pm. Infinity has better graphical interface, but nowhere near as many features and the UI isn't as effective (i.e, moving around with keys). Grist has a much more technical interface and it comes from being more of a database/interactive spreadsheet vs Stackby. Grist has much more functionality in terms of formulas, but is much harder to learn to use and less other functionalities. Ora.PM is more of a test at a task management app, and doesn't compare - Stackby is much better.
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Return on Investment
OneDesk
No answers on this topic
Stackby
  • Positive impact on organising my marketing so I contact advertisers in an appropriate time frame and don't lose hours figuring out what's happening.
  • Positive impact on organising challenges so that people feel more connected and supported, leading to future sales.
  • Positive impact on understanding data so that I can use it more effectively.
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ScreenShots

OneDesk Screenshots

Screenshot of Gantt Chart with click & drag capability allows you to change start & end dates, add time constraints, and more.Screenshot of Hierarchical tree view shows relationship between nested tickets, projects, and porfolios.Screenshot of View all tickets and who they have been assigned in customizable views.Screenshot of Kanban Status Board allows you to customize the columns of statuses and click & drag to change status.Screenshot of Hierarchical tree view shows relationship between nested tasks, projects, and porfolios.

Stackby Screenshots

Screenshot of the Grid ScreenScreenshot of some of the 25 column typesScreenshot of the Calendar ViewScreenshot of a Kanban ViewScreenshot of a Custom Form