Onfleet vs. Vehicle Management Software vs. WorkWave Route Manager

Where this really saved us is that we have a piece of software that is cutting edge when it comes to building and supply. This tracker was point point to the second accurate as to where our driver was when the the gps on our software said it was missing, this made the decision to keep this product in perpetuity.

WorkWave Route Manager is good for companies that are planning routes with multiple stops and multiple trucks. If your company is using whole truckloads to single locations, then WorkWave is not as helpful.

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• When looking at warehouses, consider not only the rent but also how close you are to your consumers. In the long term, the latter may save you a lot more money by reducing delivery times, costs, and fuel consumption.
• To cover more land and be closer to more customers, your warehouses and fulfillment facilities should be widely distributed. Many businesses maintain an East and West warehouse, at the very least, to allow them to deliver items to customers on opposite ends of the coast more quickly.
• Route design can significantly reduce delivery times.
• Onfleet recommends the most effective delivery routes by automatically factoring for time, location, truck capacity, and traffic. Any real-time traffic updates that may affect these routes are given to drivers through SMS, reducing travel time and empowering drivers.
• Onfleet makes this easy by automatically assigning deliveries to your drivers. It works by looking at all of your drivers who are now "on the clock" or "active." It then selects an available driver in close proximity to the delivery.
• It essentially means that you can't unintentionally assign the same item to many drivers, or assign too much or too little to any single driver. You can set limits, such as two tasks per driver, which will force them to leave.
• Keep consumers updated with regular updates throughout the delivery process to keep them up to date on their package's progress.
• This benefits both the consumer and the driver because it ensures that the customer will be present at the time and location of delivery.

• The variability of the routes.
• Able to put constraints on loads so we aren't overweight.
• Be able to let customer know approximate delivery time.

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• Onfleet is amazing. What I love the most is that after the 2 years that I've been working on this software, I had no problems or issues. It was easy to edit information to drivers' routes, add on, etc. Good overall software, easy to use.
• The software's least appealing feature was that it indicated that an order would be late when, in fact, all we needed to do was refresh the drivers profile so that times could be altered.

• Historic export of orders.

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Onfleet is usable and provides sufficient training material, however it's very complex and the software has some nuances that can only be learned with time. Operating with multiple regions or areas can become cluttered and hard to navigate. More customization of appearance, features, etc. would help usability and prevent irrelevant information or features from being shown.

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Onfleet has given great support and worked with our organization when we're trying to figure out a solution or work through a glitch. Their team seems small, personable, and laid-back. Sometimes there is a delay/wait after contacting support, but the answers are always thorough and the problems are usually solved.

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With, Onfleet assists Automated SMS notifications may be used to let customers know when a delivery has started, when they can expect it, and when it will arrive. Use Onfleet's integrated feedback form to find out firsthand how each client felt after receiving their order. Onfleet easily connects with your existing tools, making it simple to establish or shift a delivery business. Connect to hundreds of third-party apps, such as Shopify and Google Sheets, using Zapier without writing a single line of code, or importing CSV or Excel files. For complete control, integrate with our developer-friendly API.

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The other programs we tried were for UPS that had constant routes. They didn't work for us and were not very user-friendly.

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• It is always helpful in returning positive impacts on the business. It is doing great work by providing proper organized data.

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• Reduced miles driven.
• Improved customer communication.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info