OnShift vs. SmartLinx Solutions

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
OnShift
Score 7.2 out of 10
N/A
OnShift delivers cloud-based human capital management software and proactive services to solve everyday workforce challenges in healthcare. Offered through a suite of products for hiring, scheduling and employee engagement, the vendor aims to drive quality care by empowering providers to staff consistently and efficiently.N/A
SmartLinx Solutions
Score 3.2 out of 10
N/A
SmartLinx Solutions offers a workforce management suite that includes applicant tracking, staff schedule optimization, time and attendance, human resources, payroll, employee self-service, business analytics, licensing and training management, ACA compliance management, mobility, and time clocks, offered with direct access for management and their teams. According to the vendor, 3,400 workplaces use SmartLinx to manage, monitor and optimize their people, resources and costs.N/A
Pricing
OnShiftSmartLinx Solutions
Editions & Modules
No answers on this topic
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Offerings
Pricing Offerings
OnShiftSmartLinx Solutions
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeRequired
Additional Details
More Pricing Information
Community Pulse
OnShiftSmartLinx Solutions
Considered Both Products
OnShift
Chose OnShift
SmartLinx has payroll platform which integrates nicely with scheduling platform, reducing redundant pay code entry. Analytics ties in both payroll and scheduling. However, SmartLinx is not as user-friendly or intuitive as OnShift; PBJ platform not as good as OnShift, …
SmartLinx Solutions

No answer on this topic

Top Pros

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Top Cons

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Best Alternatives
OnShiftSmartLinx Solutions
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Score 9.5 out of 10
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Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Enterprises

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Calabrio Teleopti WFM
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User Ratings
OnShiftSmartLinx Solutions
Likelihood to Recommend
8.9
(5 ratings)
10.0
(1 ratings)
Support Rating
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
OnShiftSmartLinx Solutions
Likelihood to Recommend
OnShift
OnShift is power full one to provide and calculate and analyze the data of the head account of the organization easily and fast and payroll and also absenteeism and adherence and attendance for the agents and anyone else in the organization and major the average performance of the agents as they doing and talking and ending time in chat as the AHT easily and communication method also.
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SmartLinx Solutions LLC.
For an organization like ours, with staff at many different locations, it is extremely helpful. It also creates standardized workflows in all locations. Because the program is widely adopted, it is very helpful in that the training programs we have developed can be deployed at new locations. It is also helpful for different departments.
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Pros
OnShift
  • Scheduling - ease of creating, managing, modifying schedules.
  • PBJ (Payroll-Based Journal) - easy to enter numbers, download CVS file and upload to CMS.
  • Communicate to employees regarding open shifts, share open shifts with staff.
  • Send mass texts to employees as needed.
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SmartLinx Solutions LLC.
  • Remote time management
  • Accuracy of reporting
  • Ability to use over the web/smartphone
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Cons
OnShift
  • Problems with app permission
  • Could be more robust
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SmartLinx Solutions LLC.
  • Dependent on security/firewalls
  • Requires training
  • Requires manual review at month end
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Support Rating
OnShift
OnShift account managers consistently respond to emails in less than one business day and are able to address issues very quickly when they occur. Very responsive. This is critical considering integration with the payroll system (ADP).
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SmartLinx Solutions LLC.
No answers on this topic
Alternatives Considered
OnShift
Overall the UI on OnShift its a great advantage as it will make everything more easier, since basic information to specific details on orders or events. While its only visual the design has a sooting effect as is not annoying while not being so simple, it can help to make feel the users that they are using modern tools for the job.
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SmartLinx Solutions LLC.
UKG is a beast. I feel like it is meant for organizations with 1000 employees or more instead of a few hundred. SmartLinx Solutions is a bit more down-to-earth.
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Return on Investment
OnShift
  • Major the performance of the agents.
  • Easily communicating with employees regarding open shifts
  • Calculating the payroll of every one of the organization
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SmartLinx Solutions LLC.
  • Accuracy of reporting
  • Accuracy of invoicing
  • No worries on billable hours being missed
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ScreenShots