Item: SmartLinx Solutions
Rating: 10
Author: Matt McGarvey

Use Cases and Deployment Scope

We use it for time and attendance for our employees at many of our client locations. Not only is it part of the basis for our payroll, but it is also the basis for the invoicing to our clients who use SmartLinx. Because these employees are all at different locations, it standardizes the workflow and processes for all to use and for the accuracy of our invoicing

Pros and Cons

Remote time management
Accuracy of reporting
Ability to use over the web/smartphone

Dependent on security/firewalls
Requires training
Requires manual review at month end

Most Important Features

Remote access
Web based
Reporting accuracy

Return on Investment

Accuracy of reporting
Accuracy of invoicing
No worries on billable hours being missed

Alternatives Considered

UKG Workforce Central

UKG is a beast. I feel like it is meant for organizations with 1000 employees or more instead of a few hundred. SmartLinx Solutions is a bit more down-to-earth.

Key Insights

Do you think SmartLinx Solutions delivers good value for the price?

Not sure

Are you happy with SmartLinx Solutions's feature set?

Yes

Did SmartLinx Solutions live up to sales and marketing promises?

Yes

Did implementation of SmartLinx Solutions go as expected?

Yes

Would you buy SmartLinx Solutions again?

Yes

Other Software Used

HubSpot CRM, Mailchimp, Microsoft Teams

Likelihood to Recommend

For an organization like ours, with staff at many different locations, it is extremely helpful. It also creates standardized workflows in all locations. Because the program is widely adopted, it is very helpful in that the training programs we have developed can be deployed at new locations. It is also helpful for different departments.

Solid program!

Overall Satisfaction with SmartLinx Solutions