OnShift vs. Wellable

OnShift is power full one to provide and calculate and analyze the data of the head account of the organization easily and fast and payroll and also absenteeism and adherence and attendance for the agents and anyone else in the organization and major the average performance of the agents as they doing and talking and ending time in chat as the AHT easily and communication method also.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

We love the variety of activities Wellable offers and the secondary platforms it's able to connect to. All of our team members were able to use link the apps that they were already using to the Wellable platform. Even our team members that do not use wearable devices can go in and manually input their exercises to receive points. This makes it accessible for all users.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Scheduling - ease of creating, managing, modifying schedules.
• PBJ (Payroll-Based Journal) - easy to enter numbers, download CVS file and upload to CMS.
• Communicate to employees regarding open shifts, share open shifts with staff.
• Send mass texts to employees as needed.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Wellable makes it so easy for us to manage this program. They make it so that we have very little to do on our end to keep the program running smoothly. It really helps us continue to focus on the business while still being able to offer a great program like this.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Problems with app permission
• Could be more robust

• None! Our team really loves it.

OnShift account managers consistently respond to emails in less than one business day and are able to address issues very quickly when they occur. Very responsive. This is critical considering integration with the payroll system (ADP).

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

The support team is just the best! They answer questions really quickly and would usually go above and beyond to help us diagnose and fix the problems. Admin support from the account managers is also great!

Overall the UI on OnShift its a great advantage as it will make everything more easier, since basic information to specific details on orders or events. While its only visual the design has a sooting effect as is not annoying while not being so simple, it can help to make feel the users that they are using modern tools for the job.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Never looked into other Wellable-type products.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Major the performance of the agents.
• Easily communicating with employees regarding open shifts
• Calculating the payroll of every one of the organization

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• 90% of our corporate staff participate in our annual team events on the Wellable platform.
• Our use tapers off during the individual events throughout the year, but that is mostly due to our organization not continuing to push usage.
• Wellable offers many opportunities for us to interact with our team members and has helped us all stay connected through the pandemic.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info