Oomnitza vs. Spiceworks Help Desk
Oomnitza vs. Spiceworks Help Desk
Product | Rating | Most Used By | Product Summary | Starting Price |
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Oomnitza | N/A | Oomnitza, in San Francisco, offers an IT Asset Management platform designed to provide organizations a comprehensive solution to track and manage their assets. Oomnitza's cloud-based asset tracking software is presented as a connected, automated and visualized solution providing a single place to track and optimize everything that powers a business. They state their approach is “Thing Management” versus asset management. | N/A | |
Spiceworks Help Desk | N/A | Spiceworks offers a set of free tools for IT network management and help desk support ticketing. The inventory management system essentially provides comprehensive device information for asset management. The Spiceworks Network Monitor provides information on observed IT for problem tracking and server performance monitoring. And finally, the Spiceworks Help Desk Software lets IT personnel stay on top of issues across the network with a ticketing system. Help desk roles with role-based… | N/A |
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Editions & Modules | No answers on this topic |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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Oomnitza | Spiceworks Help Desk | |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Oomnitza | Spiceworks Help Desk | |
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Small Businesses | ConnectWise RMM Score 7.9 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | ManageEngine ServiceDesk Plus Score 9.3 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | ManageEngine ServiceDesk Plus Score 9.3 out of 10 | SAP Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Oomnitza | Spiceworks Help Desk | |
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Likelihood to Recommend | - (0 ratings) | 8.8 (82 ratings) |
Likelihood to Renew | - (0 ratings) | 10.0 (29 ratings) |
Usability | - (0 ratings) | 8.6 (8 ratings) |
Availability | - (0 ratings) | 10.0 (3 ratings) |
Performance | - (0 ratings) | 8.0 (1 ratings) |
Support Rating | - (0 ratings) | 8.7 (26 ratings) |
Implementation Rating | - (0 ratings) | 10.0 (7 ratings) |
Product Scalability | - (0 ratings) | 10.0 (1 ratings) |
Oomnitza | Spiceworks Help Desk | |
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Likelihood to Recommend | Oomnitza No answers on this topic | Spiceworks Ziff Davis |
Pros | Oomnitza No answers on this topic | Spiceworks Ziff Davis |
Cons | Oomnitza No answers on this topic | Spiceworks Ziff Davis |
Likelihood to Renew | Oomnitza No answers on this topic | Spiceworks Ziff Davis |
Usability | Oomnitza No answers on this topic | Spiceworks Ziff Davis |
Reliability and Availability | Oomnitza No answers on this topic | Spiceworks Ziff Davis |
Support Rating | Oomnitza No answers on this topic | Spiceworks Ziff Davis |
Implementation Rating | Oomnitza No answers on this topic | Spiceworks Ziff Davis |
Alternatives Considered | Oomnitza No answers on this topic | Spiceworks Ziff Davis |
Return on Investment | Oomnitza No answers on this topic | Spiceworks Ziff Davis |
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