TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Opal

    Score9.1 out of 10
    Enterprise companies (1,001+ employees)
    Opal is a platform for brands, used to plan, create, and calendar their content - across teams and channels. Opal aims to enable tight alignment and high levels of efficiency. Marketing teams from companies such as Starbucks, Microsoft, and Target use Opal to collaborate, plan, and visualize, while ensuring an always-unified brand voice. Users can: Plan every facet of the brand experience, to ensure consistency throughout every moment and across every…

    $8.29

    per month

    Vuforia Chalk

    Score9 out of 10
    N/AScale problem-solving guidance, support and expertise to factory operations & service teams with augmented reality. Vuforia Chalk is a collaboration and communication tool for the organization’s experts to provide real-time assistance to technicians facing complex or unfamiliar challenges. Vuforia Chalk combines augmented reality (AR) with real-time communications to connect a field technician with an expert…N/A
    Pricing
    OpalVuforia Chalk
    Editions & Modules
    Opal Pro
    $8.29
    per month
    Opal
    Free Forever
    Teams Pro
    Custom Pricing
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    OpalVuforia Chalk
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    OpalVuforia Chalk
    Project Management
    Comparison of Project Management features of Opal and Vuforia Chalk
    Feature
    Opal
    -
    Ratings
    Vuforia Chalk
    10.0
    1 Ratings
    26% above category average
    Mobile Access00 Ratings10.01 Ratings
    Visual planning tools00 Ratings10.01 Ratings
    Communication
    Comparison of Communication features of Opal and Vuforia Chalk
    Feature
    Opal
    -
    Ratings
    Vuforia Chalk
    8.7
    1 Ratings
    9% above category average
    Chat00 Ratings10.01 Ratings
    Notifications00 Ratings8.01 Ratings
    Internal knowledgebase00 Ratings8.01 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Opal and Vuforia Chalk
    Feature
    Opal
    -
    Ratings
    Vuforia Chalk
    9.0
    1 Ratings
    11% above category average
    Access control00 Ratings9.01 Ratings
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    OpalVuforia Chalk
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    Adobe Marketing Cloud
    Score9.3 out of 10
    Troop Messenger
    Score9.8 out of 10
    Enterprises
    Adobe Marketing Cloud
    Score9.3 out of 10
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    OpalVuforia Chalk
    Likelihood to Recommend
    9.2
    (5 ratings)
    9.0
    (1 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    OpalVuforia Chalk
    Likelihood to Recommend
    OPAL
    I honestly cannot recommend this tool enough. Opal is such a valuable tool for brand content creators and there is nothing like it available. If you're serious about content marketing and have a need to find ways to collaborate, plan and provide more visibility among teams, then Opal really is the only way to go. One more thing that's not being mentioned: The tool is simply amazing but it's only as amazing is the team behind the tool. Their customer support and willingness to quickly be in touch when needed is a key feature within itself. Seriously, such a good team of people.
    Incentivized
    Read full review
    PTC
    Best suited for: - Team of remote support is a great visual way to address technical issues; Especially when talking about production environments. - Team of Project developers, a great tool to do tests remotely when multiple people from the customer need to connect, Vuforia Chalk support group calls and differentiates each person based on the color of annotations. Less suited for: - IT teams, which its support is mainly focused on SW issues.
    Incentivized
    Read full review
    Pros
    OPAL
    • Content planning: you can look at one asset and see how it is being used across multiple channels by multiple teams.
    • Content collaboration: it is really easy to see what other people and teams are contributing to an asset, or how they are using it. We can also duplicate content that was created by another team to use as a starting point in our own content collaboration.
    • High level/big picture overview: Opal allows us to see content that is being created, planned and scheduled very easily; it goes beyond social content (which we can also see in Sprinklr) to show us content created across multiple channels.
    Incentivized
    Read full review
    PTC
    • Remote support for technical issues in the factory environment.
    • Remote support for Factory Acceptance Tests, when traveling is not possible.
    • Remote support for issues in the industry, when traveling is not possible.
    Incentivized
    Read full review
    Cons
    OPAL
    • No publishing capabilities, for the most part.
    • No analytics tie-ins.
    • Rather pricey.
    • Requires someone to really manage the structure in order to keep the tool organized and use it effectively. When this is done right, though, it's worthwhile.
    Incentivized
    Read full review
    PTC
    • Web-version used to be a bit limited, in terms of users and features. Is on the roadmap to improve in future versions
    • No subscription version limited to 3 minutes calls.
    Incentivized
    Read full review
    Alternatives Considered
    OPAL
    You get for what you paid for. Opal has more features
    Incentivized
    Read full review
    PTC
    No answers on this topic
    Return on Investment
    OPAL
    • Opal allows for more discipline in marketing as teams are better aligned on messaging and big moments.
    • Opal cuts down on communication breakdowns and mistakes, which in the end leads to more happy customers.
    • I think Opal provides the team with more confidence as everyone is on the same page. With everything in one place rather than communications being lost in emails, etc., everyone is more efficient and can work knowing that there is one source of truth.
    Incentivized
    Read full review
    PTC
    • Savings in mobility (traveling) when performing determined Factory Acceptance Tests.
    • Customers like the possibility of engaging in Augmented Reality Solutions.
    • Remote support is faster and easier, with a visual tool to see and do annotations in the screen.
    Incentivized
    Read full review
    ScreenShots

    Opal Screenshots

    Screenshot of Preview content exactly as it will appear in market to the audience. Collaborate with teammates and track changes in the  Chat & Activity window.Screenshot of View scheduled Moments across all campaigns on the Calendar -- by day, week, or month.Screenshot of Plan marketing content and campaigns using Boards, a free-form space for brainstorming, briefing, and scenario planning.

    Vuforia Chalk Screenshots

    Screenshot of Chalk is available on mobile and tablet.Screenshot of Chalk leverages video-calls to share the same view of an issue.Screenshot of Both users can mark up the screen with annotations.Screenshot of Chalk uses advanced augmented reality to make annotations "stick" to the digital 3D environment.Screenshot of Chalk drives expertise at scale.