TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Opensend

    Score9.8 out of 10
    Small Businesses (1-50 employees)
    Opensend is a SaaS data platform that helps website owners identify their anonymous visitors, even if they don't make purchases or fill out forms. This enables brands to retarget unknown web visitors through various channels (email, ads, postal) to increase conversions.

    $500

    per month per seat

    Pricing
    Opensend
    Editions & Modules
    Tier 1 - Direct to Consumer
    $500
    per month 2,000+ emails, 10-50k monthly visitors
    Tier 2 - Direct to Consumer
    $1000
    per month 4,300+ emails, 50-150k monthly visitors
    Tier 3 - Direct to Consumer
    $2000
    per month 9,500+ emails, 100-300k monthly visitors
    Tier 1 - Business to Business
    $5,988
    per month 1,000 Contacts per month
    Enterprise - Direct to Consumer or Business to Business
    Contact Sales
    Offerings
    Pricing Offerings
    Opensend
    Free Trial
    Yes
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details—
    More Pricing Information
    Community Pulse
    Opensend
    Considered Both Products
    Opensend
    Chose Opensend
    I've used one other similar company before, and the only thing they had over Opensend was the ability to qualify the emails for us, which helped us retain our sending reputation in Klaviyo. They sent the first qualifying email from their domain (with our copy and branding), and …
    Incentivized
    Chose Opensend
    Opensend makes setup and integration with other platforms seamless, and enabled us to get up and running in days, rather than weeks. No IT or Dev support was needed to make things work.
    Incentivized
    Chose Opensend
    Higher quality email addresses, Super easy to use and implement, great customer support, the quality of the emails that Opensend provides is much higher than that of their competitors, which helps with deliverability and revenue. IT also makes sure that we aren't sending emails …
    Incentivized
    Chose Opensend
    We were seeing higher spam rates with our previous platform and not as many conversions from the leads
    Incentivized
    Chose Opensend
    I've selected Opensend between others because they're unique in their own dashboard and also the ways of identifying potential leads. It helps us clarify how big of an audience we have and also the content we're consistently posting/promoting. It's really good overall!
    Incentivized
    Chose Opensend
    Retention.com is another program we've used before. Their team is not as helpful, the algorithm for profiles isn't as good, we ran into more spam issues, and the pricing model isn't nearly as competitive.
    Incentivized
    Chose Opensend
    Much better, no legal issues, and a better white-glove team/service.
    Incentivized
    Chose Opensend
    Opensend is a set-it-and-forget-it money making machine that runs 24/7 in the backend. If we really wanted to, we could have just installed it and forgotten about it, but once we started seeing the results we realized we could be doing a lot more with this tool. Thankfully …
    Incentivized
    Chose Opensend
    Opensend reached out to us.
    Incentivized
    Chose Opensend
    While we had partnered with Retention.com a while back, Opensend is a bit easier of a platform to manage and we've seen greater success
    Incentivized
    Chose Opensend
    This is my first product review, but I've checked out other anonymous email collection platforms and would say that Opensend is the most promising option.
    Incentivized
    Chose Opensend
    It's sick. It was easy to install and was the biggest no brainer of all time. Set and forget.. for incremental growth and revenue.
    Incentivized
    Key User Insights
    Would buy again
    100%
    Would buy again
    13 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    11 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    13 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    12 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    13 Answers
    Best Alternatives
    Opensend
    Small Businesses
    FullContact
    Score8 out of 10
    Medium-sized Companies
    No answers on this topic
    Enterprises
    No answers on this topic
    All AlternativesView all alternatives
    User Ratings
    Opensend
    Likelihood to Recommend
    9.7
    (12 ratings)
    Likelihood to Renew
    8.2
    (1 ratings)
    Usability
    9.7
    (12 ratings)
    Contract Terms and Pricing Model
    8.2
    (1 ratings)
    Professional Services
    7.3
    (1 ratings)
    Vendor post-sale
    8.2
    (1 ratings)
    Vendor pre-sale
    8.2
    (1 ratings)
    User Testimonials
    Opensend
    Likelihood to Recommend
    Opensend
    Opensend is a very trusted data partner that identifies anonymous visitors to your site so that you can re-engage them. We were unaware just how much untapped revenue was just sitting on our site with our current site's traffic and it was extremely eye opening for us. Since installation we have added over 69k emails to our list and generated over $200k in revenue, all with this simple set-it-and-forget-it tool.
    Read full review
    Pros
    Opensend
    • Implementation was incredibly easy, and their team did most of the work for us.
    • Team is very communicative and always willing to jump on a call to help with questions.
    • The team is also very knowledgeable and listens to my concerns while offering great suggestions.
    • The team is not overly pushy to add additional features.
    Read full review
    Cons
    Opensend
    • Their algorithm for profile engagement could be improved. Sometimes the overall engagement of profiles sent from Opensend is rather low (to be expected). They've been great about resolving that problem, so it's really a non-issue.
    Read full review
    Usability
    Opensend
    Super easy to use and implement, great customer support, the quality of the emails that Opensend provides is much higher than that of their competitors, which helps with deliverability and revenue. IT also makes sure that we aren't sending emails to unengaged users. I've tried all of the platforms of this kind, and Opensend is the best one!
    Incentivized
    Read full review
    Alternatives Considered
    Opensend
    I've selected Opensend between others because they're unique in their own dashboard and also the ways of identifying potential leads. It helps us clarify how big of an audience we have and also the content we're consistently posting/promoting. It's really good overall
    Incentivized
    Read full review
    Return on Investment
    Opensend
    • Delivers Incremental Value Through Enhanced Email Collection
    • Enables Us To Manage Down Paid Spend With Larger Owned Audiences
    • Easy Setup Negates The Need To Involve Dev and IT Teams, Saving Valuable Internal Resource Time
    Read full review
    ScreenShots