Opensend vs. Retention.com

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Opensend
Score 9.6 out of 10
Small Businesses (1-50 employees)
Opensend is a SaaS data platform that helps website owners identify their anonymous visitors, even if they don't make purchases or fill out forms. This enables brands to retarget unknown web visitors through various channels (email, ads, postal) to increase conversions.
$500
per month per seat
Retention.com
Score 8.8 out of 10
N/A
Retention.com is a Shopify e-commerce solution for increasing conversions, by aiming to eliminate shopping cart abandonment. The identity resolution platform is used to capture the emails of up to 30% of anonymous store visitors and send them abandonment flows.N/A
Pricing
OpensendRetention.com
Editions & Modules
Tier 1 - Direct to Consumer
$500
per month 2,000+ emails, 10-50k monthly visitors
Tier 2 - Direct to Consumer
$1000
per month 4,300+ emails, 50-150k monthly visitors
Tier 3 - Direct to Consumer
$2000
per month 9,500+ emails, 100-300k monthly visitors
Tier 1 - Business to Business
$5,988
per month 1,000 Contacts per month
Enterprise - Direct to Consumer or Business to Business
Contact Sales
No answers on this topic
Offerings
Pricing Offerings
OpensendRetention.com
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
OpensendRetention.com
Considered Both Products
Opensend
Chose Opensend
Opensend makes setup and integration with other platforms seamless, and enabled us to get up and running in days, rather than weeks. No IT or Dev support was needed to make things work.
Chose Opensend
Higher quality email addresses, Super easy to use and implement, great customer support, the quality of the emails that Opensend provides is much higher than that of their competitors, which helps with deliverability and revenue. IT also makes sure that we aren't sending emails …
Chose Opensend
We were seeing higher spam rates with our previous platform and not as many conversions from the leads
Chose Opensend
Much better, no legal issues, and a better white-glove team/service.
Chose Opensend
Opensend is a set-it-and-forget-it money making machine that runs 24/7 in the backend. If we really wanted to, we could have just installed it and forgotten about it, but once we started seeing the results we realized we could be doing a lot more with this tool. Thankfully …
Chose Opensend
It's sick. It was easy to install and was the biggest no brainer of all time. Set and forget.. for incremental growth and revenue.
Retention.com

No answer on this topic

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OpensendRetention.com
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Medium-sized Companies
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Score 9.0 out of 10
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All AlternativesView all alternativesView all alternatives
User Ratings
OpensendRetention.com
Likelihood to Recommend
9.6
(12 ratings)
-
(0 ratings)
Likelihood to Renew
8.2
(1 ratings)
-
(0 ratings)
Usability
9.5
(12 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
8.2
(1 ratings)
-
(0 ratings)
Professional Services
7.3
(1 ratings)
-
(0 ratings)
Vendor post-sale
8.2
(1 ratings)
-
(0 ratings)
Vendor pre-sale
8.2
(1 ratings)
-
(0 ratings)
User Testimonials
OpensendRetention.com
Likelihood to Recommend
Opensend
Opensend is a very trusted data partner that identifies anonymous visitors to your site so that you can re-engage them. We were unaware just how much untapped revenue was just sitting on our site with our current site's traffic and it was extremely eye opening for us. Since installation we have added over 69k emails to our list and generated over $200k in revenue, all with this simple set-it-and-forget-it tool.
Read full review
Retention.com
No answers on this topic
Pros
Opensend
  • Implementation was incredibly easy, and their team did most of the work for us.
  • Team is very communicative and always willing to jump on a call to help with questions.
  • The team is also very knowledgeable and listens to my concerns while offering great suggestions.
  • The team is not overly pushy to add additional features.
Read full review
Retention.com
No answers on this topic
Cons
Opensend
  • Their algorithm for profile engagement could be improved. Sometimes the overall engagement of profiles sent from Opensend is rather low (to be expected). They've been great about resolving that problem, so it's really a non-issue.
Read full review
Retention.com
No answers on this topic
Usability
Opensend
Super easy to use and implement, great customer support, the quality of the emails that Opensend provides is much higher than that of their competitors, which helps with deliverability and revenue. IT also makes sure that we aren't sending emails to unengaged users. I've tried all of the platforms of this kind, and Opensend is the best one!
Read full review
Retention.com
No answers on this topic
Alternatives Considered
Opensend
I've selected Opensend between others because they're unique in their own dashboard and also the ways of identifying potential leads. It helps us clarify how big of an audience we have and also the content we're consistently posting/promoting. It's really good overall
Read full review
Retention.com
No answers on this topic
Return on Investment
Opensend
  • Delivers Incremental Value Through Enhanced Email Collection
  • Enables Us To Manage Down Paid Spend With Larger Owned Audiences
  • Easy Setup Negates The Need To Involve Dev and IT Teams, Saving Valuable Internal Resource Time
Read full review
Retention.com
No answers on this topic
ScreenShots