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OpenText Core Business Communication Archive vs. Scality ARTESCA

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    OpenText Core Business Communication Archive

    Score7.8 out of 10
    N/AOpenText Core Business Communication Archive (formerly Carbonite Information Archiving or ZixArchive before that), stores an unlimited number of files and communications across email, SMS, and emerging platforms.N/A

    Scality ARTESCA

    Score8 out of 10
    N/AScality in San Francisco offers scalable file and object storage for media, healthcare, cloud service providers, and others.N/A
    Pricing
    OpenText Core Business Communication ArchiveScality ARTESCA
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    OpenText Core Business Communication ArchiveScality ARTESCA
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Contact vendor for booking demo and pricing information.
    More Pricing Information
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    OpenText Core Business Communication ArchiveScality ARTESCA
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    Enterprises
    Microsoft Exchange Online Archiving
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    User Ratings
    OpenText Core Business Communication ArchiveScality ARTESCA
    Likelihood to Recommend
    7.1
    (3 ratings)
    8.0
    (3 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    8.1
    (3 ratings)
    8.9
    (2 ratings)
    User Testimonials
    OpenText Core Business Communication ArchiveScality ARTESCA
    Likelihood to Recommend
    OpenText
    Well suited in scenarios where you have a large amount of incoming mails, worry of accidental deletion, and require retention of data from sources, especially with Microsoft Teams. You will have to get used to the complex search features to make full use of Zix capabilities though. If you have a basic usage of emails and your email client already provides these features, then Zix wouldn't be of much use for the expense it incurs.
    Incentivized
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    Scality
    The team in charge of implementing Scality has to be full stack in order to guarantee the correct functioning of the entire system. However, you have to think very carefully about the balance between servers and disks, perhaps adopting smaller fully populated servers instead of large semi-populated servers, which would mean that over time our disk updates will not have a fully useful life.
    Incentivized
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    Pros
    OpenText
    • Search
    • Storage need reduction
    • Security
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    Scality
    • I love the redundancy of the software.
    Incentivized
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    Cons
    OpenText
    • Search language is complex.
    • Easy to miss items if not proficient in search functionality.
    Incentivized
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    Scality
    • The overall packaging is not very good. I think it could be more efficient for installation.
    • There are many components in storage servers. This can generally be complex to understand, you have to be patient.
    Incentivized
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    Usability
    OpenText
    No answers on this topic
    Scality
    As an organization, it took us a while to understand the shift from a traditional black box SAN to software-defined storage, but now we are much more certain of what this means. The time invested and the resources were not very high, thanks on the one hand to the technical support and on the other to the coherence and good development of the platform.
    Incentivized
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    Support Rating
    OpenText
    They do provide support when required, especially with integration problems within your mailboxes and Teams. Take time to respond sometimes, but overall good service.
    Incentivized
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    Scality
    I have seen Scality in the office meeting with our VP and get the feeling that they are here to support us.
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    Alternatives Considered
    OpenText
    Zix Information Archiving (ZixArchive) is fairly 1:1 with these solutions except for prior data not uploading. Indexing metadata for searches is on point and the fields function as you'd expect and clearly labeled. The only gotcha I typically hit in searching is I always hit enter after typing the email address in the search field, which presents me with a new line instead of moving to the next field--it's muscle memory and I understand the reasoning--it just doesn't fit my flow, as typically I only search for one email address per field.
    Incentivized
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    Scality
    Due to the nature of our business we require extensive encryption and availability for sensitive customer data. The erasure encoding that Scality provides gives us the assurance that documents are rest are never in a state of being downloaded or available to a casual data thief. This is something that can be found with other vendors but at a fraction of the same cost. Having this kind of performance, availability and redundancy at the cost that Scality provides has made a large difference to our organization.
    Incentivized
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    Return on Investment
    OpenText
    • Supports our document retention polices.
    • Allows for recovery of data easily.
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    Scality
    • Keeping sensitive customer data secure is a must for our organization and Scality has great features to make this happen.
    • We replaced a single SAN with a Scality ring and found performance to improve as we store more and more customer data.
    • Being able to lose various portions of our Scality ring and allow it to continue to service customers while maintaining high performance has been key to our business.
    Incentivized
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