Independently Invited by TrustRadius
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
OpenText Exstream | Score9 out of 10 | N/A | OpenText Exstream (formerly HP Exstream) is a multichannel customer communication management solution that helps companies tailor customer communications through web, email, print and mobile channels. | N/A |
OpenText Notifications | Score8 out of 10 | N/A | OpenText Notifications is presented as a comprehensive, cloud-based omni-channel communications platform to create and deliver highly targeted and personalized messaging via the recipient’s communications channel of choice, from a single vendor. | N/A |
SmartCOMM | Score8.8 out of 10 | N/A | Smart Communications in London (an offshoot from Thunderhead) offers customer communications technology. Smart Communications flagship product is designed to help the user drive accurate, personalized customer conversations with their customers. The vendor states SmartCOMM helps businesses become more efficient internally, more compliant with regulators, and more relevant to customers. | N/A |
| OpenText Exstream | OpenText Notifications | SmartCOMM | ||||||||||||||||||||||
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| Editions & Modules | No answers on this topic | No answers on this topic | No answers on this topic | |||||||||||||||||||||
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| Entry-level Setup Fee | No setup fee | No setup fee | No setup fee | |||||||||||||||||||||
| Additional Details | — | — | — | |||||||||||||||||||||
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| OpenText Exstream | OpenText Notifications | SmartCOMM | |
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| Considered Multiple Products | No answer on this topic | No answer on this topic | |
| Key User Insights | |||
| Would buy again | |||
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| Delivers good value for the price | |||
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| Happy with the feature set | |||
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| Lived up to sales and marketing promises | |||
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| Implementation went as expected | |||
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| OpenText Exstream | OpenText Notifications | SmartCOMM | |
|---|---|---|---|
| Small Businesses | GoTo Connect Score7.9 out of 10 | GoTo Connect Score7.9 out of 10 | GoTo Connect Score7.9 out of 10 |
| Medium-sized Companies | Quadient Inspire Score9.5 out of 10 | Quadient Inspire Score9.5 out of 10 | Quadient Inspire Score9.5 out of 10 |
| Enterprises | Quadient Inspire Score9.5 out of 10 | Quadient Inspire Score9.5 out of 10 | Quadient Inspire Score9.5 out of 10 |
| All Alternatives | View all alternatives | View all alternatives | View all alternatives |
| OpenText Exstream | OpenText Notifications | SmartCOMM | |
|---|---|---|---|
| Likelihood to Recommend | 9.0 | - | 9.0 |
| In-Person Training | 5.0 | - | - |
| Online Training | 3.0 | - | - |
| OpenText Exstream | OpenText Notifications | SmartCOMM | |
|---|---|---|---|
| Likelihood to Recommend |
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| Alternatives Considered |
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| Return on Investment |
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| ScreenShots |