TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    OpenText Exstream

    Score9 out of 10
    N/AOpenText Exstream (formerly HP Exstream) is a multichannel customer communication management solution that helps companies tailor customer communications through web, email, print and mobile channels.N/A

    SMS.to

    Score9.9 out of 10
    N/ASMS.to is a bulk SMS marketing tool, available via an API that enables developers to add bulk SMS features to Viper, or Whatsapp, etc.

    $0.01

    per month

    Pricing
    OpenText ExstreamSMS.to
    Editions & Modules
    No answers on this topic
    Outbound SMS
    $0.14
    price per sms
    Inbound
    free
    Outbound Viber or WhatsApp
    Contact Sales
    Offerings
    Pricing Offerings
    OpenText ExstreamSMS.to
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    OpenText ExstreamSMS.to
    Considered Both Products
    OpenText
    No answer on this topic
    SMS.to
    Chose SMS.to
    There was no real reason I picked SMS.to over the other options, I just liked how the interface on SMS.to looked and I was really impressed by the fact that my account manager contacted me via phone call within 24 hours of creating an account to offer me assistance with setups …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Best Alternatives
    OpenText ExstreamSMS.to
    Small Businesses
    GoTo Connect
    Score8 out of 10
    No answers on this topic
    Medium-sized Companies
    Quadient Inspire
    Score9.5 out of 10
    No answers on this topic
    Enterprises
    Quadient Inspire
    Score9.5 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    OpenText ExstreamSMS.to
    Likelihood to Recommend
    9.0
    (4 ratings)
    9.9
    (4 ratings)
    In-Person Training
    5.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    3.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    OpenText ExstreamSMS.to
    Likelihood to Recommend
    OpenText
    It's really helpful in all sort of ccm requirements special it handles high volume ccm requirements very smoothly and error free. Improvements in quality of product with new versions is remarkable.
    Incentivized
    Read full review
    SMS.to
    SMS.to is ideal when you have a large number of users and you need to be charged by SMS delivered not by number of users. Let's put an example other solutions out there wanted us to pay user or contact which is illogican for a product that has more than 100K users because it doesn't matter if you send no message or you send 10 messages they will charge you per contact in the other hand solutions as SMS.to they will charge per SMS delivered which makes really economic the scenario specially if you only send to specific segments of contacts by making use of contact lists. A least appropiate scenario is when you need to send emergency/urgent SMS because for some resaon the SMS in this platform will be sent after 20-30 minutes even an hour I ignore why it happens but that's why we always try to schedule our campaigns and be sure they are generic marketing messages. For emergency/urgent SMS is recommended to use another platform.
    Incentivized
    Read full review
    Pros
    OpenText
    • Document creation
    • layouts
    • Document distribution
    Incentivized
    Read full review
    SMS.to
    • Bulk messaging.
    • Easy to send notifications to customers.
    • With SMS.to, it is easy to market our business thanks to the ability to send promotional messages.
    • It's easy to use and affordable.
    Incentivized
    Read full review
    Cons
    OpenText
    • Vernacular document generation
    Incentivized
    Read full review
    SMS.to
    • Inbound SMSs not yet available in my country
    • API Intergration, it is a bit complicated and i had to get a developer to help me understand it all
    Incentivized
    Read full review
    Alternatives Considered
    OpenText
    Exstream is more stable compare to all ccm available in market, it's reasearch and r&d team make really good progress to improve product quality.
    Incentivized
    Read full review
    SMS.to
    I already pointed out this but basically we decided to go with SMS.to because 2 reasons:
    1. It can be paid with paypal (first reason) we have some bad experience with other products because payment gateways may suddenly block your cards and you're unable to pay even if you want to use the service so when we saw that SMS.to has Paypal payment we just decided to go for this option.
    2. You pay per message and not per contact this is ideal other platforms will ask you a monthly fee for marketing features that you're not looking plus paying per SMS or per contact we were just looking a straight forward software in order to send SMS campaigns.
    Incentivized
    Read full review
    Return on Investment
    OpenText
    • increased customer and employee satisfaction
    Incentivized
    Read full review
    SMS.to
    • Easy communication.
    • Better engagements thanks to fast delivery of messages.
    • It's a great marketing software.
    Incentivized
    Read full review
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