OpenText Extended ECM Platform vs. Oracle WebCenter Content

Information control. Information management. Not good at collaboration or collaborative work on documents. Administration is complex, and requires highly specialized teams to do it.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

WebCenter Content is suitable for payables invoice processing for companies with a huge volume of paper invoices. 80% of data entry effort can be reduced. For small companies with less volume, WebCenter may not make sense. WebCenter is not perfect. It has some issues. We raised enhancement requests with Oracle, hopefully, Oracle will resolve them soon.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Searching
• Create Metadata to help with searching
• Control versioning you can see multiple versions of a document and can revert back to it if necessary.
• Document management, it has built in house keeping features.
• One source of the truth.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• It provided one single repository with a URL link to access each AP invoice.
• It gives a life cycle to each invoice where a business user can perform some additional indexing as per their needs.
• It also provides a reporting feature and a front-end for users to view invoices with ease and very helpful for auditing purpose.
• It uses the BPEL engine to customize the life cycle and also it can automate the auto entry of supplier invoices in your EBS system.
• Reduce a lot of manual efforts, manual errors and workforce.

Incentivized

Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info

• Flow management.
• Inefficiency in BD.
• Electronic signatures.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Some functionality you would expect to be built-in (such as reporting for compliance) is not and requires other Oracle products to be integrated.
• Separating an invoice with multiple lines for different departments is not an easy task.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

OpenText Enterprise Content Management is reliable and it has a friendly user interface. It can replace all legacy document repositories. With the integrations with SAP, it gives non-Sap users visibility into documents that are critical for making key decisions.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

The challenges with converting to a completely new system create quite a barrier to switching to anything else. If we find another system that offers guaranteed improvements to the user interface -- as well as as a more coherent set of options for data interchanges with current and future enterprise data sources -- we would be more interested in swithing to that new product. Of course, the expense in purchasing competitor system, along with the costs of migrating all current content, along with retooling all existing workflows in place, would be carefully weighed against the benefits incurred from a switch-over.

It is used for the basics of the tool, without taking advantage of the options it has.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

It meets all required functionality requirements -- but handles none of them in an exceptional manner

The support is not very efficient, either by a partner or directly from Opentext. The support for Latin America is very limited by the language, and they do not have specialized support that supports the Spanish language.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

I can't really provide an answer for this question because I think the basic premise is flawed. Which system an organization selects is based (or should be based) on their unique business and organizational requirements, not the features of the system. We do not recommend a particular solution to a client based on subjective preference for one system over another but rather for its appropriateness to achieve a particular goal or collection of goals.

• Users are empowered to manage their own content
• Employees are more effecient, not spending a lot of time searching for documents.
• Reduced company liability

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• We were looking for a scalable solution for invoice processing needs. WebCenter did fit the bill. It reduced manual data entry effort by 80%.
• WebCenter saved our storage costs. We do not need to store the physical paper copies anymore in our expensive offices.
• WebCenter increased the employee engagement and reduced monotonous data entry work. Employees now have time to spend on value-added work rather than data entry.
• Auditors were happy with the tool, as they can retrieve any document with the click of a button as opposed to search and find a physical document.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info