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OpenText Extended ECM Platform vs. Xerox DocuShare

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    OpenText Extended ECM Platform

    Score8 out of 10
    N/AThe OpenText Extended ECM Platform aims to transparently integrate with applications such as SAP S/4HANA®, SAP® SuccessFactors®, Salesforce®, Microsoft® Office 365® or other process-driving software. With ECM integrations, the content services platform bridges content silos and automates business processes to allow information to flow across applications. Extended ECM Platform leverages an organization’s investment in its enterprise content services software and other applications, with the goal…N/A

    Xerox DocuShare

    Score7 out of 10
    N/AXerox offers DocuShare, an established enterprise content management (ECM) system.N/A
    Pricing
    OpenText Extended ECM PlatformXerox DocuShare
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    OpenText Extended ECM PlatformXerox DocuShare
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    OpenText Extended ECM PlatformXerox DocuShare
    Enterprise Content Management
    Comparison of Enterprise Content Management features of OpenText Extended ECM Platform and Xerox DocuShare
    Feature
    OpenText Extended ECM Platform
    8.1
    1 Ratings
    0% above category average
    Xerox DocuShare
    9.0
    1 Ratings
    11% above category average
    Content capture & imaging9.01 Ratings9.01 Ratings
    File sync, storage & archiving8.01 Ratings9.01 Ratings
    Document management9.01 Ratings9.01 Ratings
    Records management8.01 Ratings8.01 Ratings
    Content search & retrieval8.01 Ratings10.01 Ratings
    Enterprise content collaboration5.01 Ratings9.01 Ratings
    Security, risk management & information governance9.01 Ratings00 Ratings
    Contract lifecycle management8.01 Ratings00 Ratings
    Automated workflows8.01 Ratings00 Ratings
    Integration9.01 Ratings00 Ratings
    Best Alternatives
    OpenText Extended ECM PlatformXerox DocuShare
    Small Businesses
    Egnyte
    Score9.3 out of 10
    Egnyte
    Score9.3 out of 10
    Medium-sized Companies
    Epicor ECM
    Score7.7 out of 10
    Epicor ECM
    Score7.7 out of 10
    Enterprises
    Dashpivot - By Sitemate
    Score10 out of 10
    Dashpivot - By Sitemate
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    OpenText Extended ECM PlatformXerox DocuShare
    Likelihood to Recommend
    8.0
    (2 ratings)
    9.0
    (1 ratings)
    Likelihood to Renew
    9.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    7.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    OpenText Extended ECM PlatformXerox DocuShare
    Likelihood to Recommend
    OpenText
    Information control. Information management. Not good at collaboration or collaborative work on documents. Administration is complex, and requires highly specialized teams to do it.
    Incentivized
    Read full review
    Xerox
    Great for SMB companies. Though we have many sites in international locales the distances involved make it unsuited for export outside the contiguous US
    Incentivized
    Read full review
    Pros
    OpenText
    • Searching
    • Create Metadata to help with searching
    • Control versioning you can see multiple versions of a document and can revert back to it if necessary.
    • Document management, it has built in house keeping features.
    • One source of the truth.
    Incentivized
    Read full review
    Xerox
    • Search and retrieval are excellent.
    • The web interface is easy and intuitive.
    • There is a client interface for selected users who require one.
    Incentivized
    Read full review
    Cons
    OpenText
    • Flow management.
    • Inefficiency in BD.
    • Electronic signatures.
    Incentivized
    Read full review
    Xerox
    • The client could use improvement. It is characterized as a secondary interface by Xerox but for the users who prefer it is their primary entry point.
    Incentivized
    Read full review
    Likelihood to Renew
    OpenText
    OpenText Enterprise Content Management is reliable and it has a friendly user interface. It can replace all legacy document repositories. With the integrations with SAP, it gives non-Sap users visibility into documents that are critical for making key decisions.
    Incentivized
    Read full review
    Xerox
    No answers on this topic
    Usability
    OpenText
    It is used for the basics of the tool, without taking advantage of the options it has.
    Incentivized
    Read full review
    Xerox
    No answers on this topic
    Support Rating
    OpenText
    The support is not very efficient, either by a partner or directly from Opentext. The support for Latin America is very limited by the language, and they do not have specialized support that supports the Spanish language.
    Incentivized
    Read full review
    Xerox
    No answers on this topic
    Alternatives Considered
    OpenText
    No answers on this topic
    Xerox
    We compared three top solutions at the time of selection and chose Docuhare for its ease of implementation, scalability and price
    Incentivized
    Read full review
    Return on Investment
    OpenText
    • Users are empowered to manage their own content
    • Employees are more effecient, not spending a lot of time searching for documents.
    • Reduced company liability
    Incentivized
    Read full review
    Xerox
    • Positive impact by reducing fees for secure storage of paper records.
    • Reduction in the use of filing space and materials.
    • Fast, efficient access to accounting data, e.g., invoices and receipts.
    Incentivized
    Read full review
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