OpenText LiquidOffice vs. Perceptyx

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
OpenText LiquidOffice
Score 7.0 out of 10
N/A
OpenText offers LiquidOffice as a solution for users to create, publish and process forms using with their forms automation solution to help capture and validate actionable customer data, automate line of business workflows and enhance existing application ecosystems.N/A
Perceptyx
Score 7.0 out of 10
N/A
Perceptyx, from the company of the same name in Temecula, combines employee surveys and people analytics to help users see more of what’s going on in an organization, and how to drive it forward. Users can build multiple reporting demographics and linkage to performance metrics so as to discover how employee feedback is impacting the success of the business. Leaders can be provided with insights for survey items, including a self-assessment to help understand why employees may feel the way they…N/A
Pricing
OpenText LiquidOfficePerceptyx
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
OpenText LiquidOfficePerceptyx
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
OpenText LiquidOfficePerceptyx
Considered Both Products
OpenText LiquidOffice
Chose OpenText LiquidOffice
Against GoogleForms - Just its security and data privacy/restriction & access support is very good compared to GoogleForms. Hence the OpenText LiquidOffice

Against Typeform - Ease of use and turnaround time for complex business rule based forms
Chose OpenText LiquidOffice
OpenText LiquidOffice's has a very simple to understand and relatively powerful form builder. The workflow designer is also very easy to pick up and requires users to have minimal training. OpenText Liquid Office does look a lot older than other products in its class though and …
Perceptyx
Chose Perceptyx
I like Perceptyx because it feels like a more mature platform. This is what the executive team at my company has used to survey. The ability to integrate into email platforms to send out to the whole organization is valuable, and the ability to save answers gives employees time …
Features
OpenText LiquidOfficePerceptyx
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
OpenText LiquidOffice
7.3
Ratings
9% below category average
Perceptyx
-
Ratings
Survey templates7.30 Ratings00 Ratings
Themes7.70 Ratings00 Ratings
Custom logo/branding7.00 Ratings00 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
OpenText LiquidOffice
7.1
Ratings
18% below category average
Perceptyx
-
Ratings
Changes to live survey7.00 Ratings00 Ratings
Question design help7.40 Ratings00 Ratings
Multiple question types7.00 Ratings00 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
OpenText LiquidOffice
7.7
Ratings
8% below category average
Perceptyx
-
Ratings
Survey logic flexibility7.70 Ratings00 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
OpenText LiquidOffice
6.2
Ratings
26% below category average
Perceptyx
-
Ratings
Response tracking5.70 Ratings00 Ratings
Data export7.10 Ratings00 Ratings
Standard reports6.10 Ratings00 Ratings
Custom reports6.40 Ratings00 Ratings
Analytics5.70 Ratings00 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
OpenText LiquidOffice
6.2
Ratings
33% below category average
Perceptyx
-
Ratings
Access controls5.40 Ratings00 Ratings
Compliance7.00 Ratings00 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
OpenText LiquidOffice
4.9
Ratings
49% below category average
Perceptyx
-
Ratings
Vendor-offered crowdsourcing4.10 Ratings00 Ratings
Respondent restrictions5.70 Ratings00 Ratings
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User Ratings
OpenText LiquidOfficePerceptyx
Likelihood to Recommend
7.0
(0 ratings)
9.0
(0 ratings)
Usability
7.7
(0 ratings)
-
(0 ratings)
Support Rating
7.4
(0 ratings)
-
(0 ratings)
User Testimonials
OpenText LiquidOfficePerceptyx
Likelihood to Recommend
OpenText LiquidOffice would be most suitable if you engage or already use the large array of OpenText information management solutions; as integrations would be swift. From my experience LiquidOffice has been a successful investment to provide secure eForms from authenticated users. The PDF standalone forms are flexible enough to be opened on any browser or PDF viewer. It is a superb solution to collect and validate information from your audiences.
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I think the software is well suited for targeted feedback for large organizations. I think product marketing teams could use the software as well. I think it competes directly and does a better job than SurveyMonkey. The platform feels more mature. I think this would work very well for politicians to be able to use to invite constituents to provide feedback on local, state, and national govt.
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Pros
  • The WYSIWYG form builder has highly configurable web forms
  • It processes even third-party external web forms
  • It integrates well with OpenText Core to improve customer interactions.
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  • I really like the customizability of the platform. As a user it is easy to navigate and provides ample opportunity to write in reviews.
  • The ability to save information on the platform is great. So users can stop and start a review at their leisure
  • I really like the ability to email to remind users to finish a survey. This keeps users engaged and reminds them to finish.
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Cons
  • Need more training and support items for the ever increasing features that it has
  • Tech support - Difficult to initialize
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  • Offering suggestions on how best to provide feedback in comment boxes. Perhaps forcing the creators of the surveys to list examples to help reviewers
  • I think having emojies would help as well instead of the standard language.
  • Perhaps adding a mobile platform for customers to send out to their workforce
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Usability
OpenText LiquidOffice's is very easy to pick up and is also very easy to learn, requiring very little input from our internal IT support team. Most users pick it up very quickly and rarely ask questions on how to use it, which i feel is testament to pretty good usability.
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No answers on this topic
Support Rating
The support from Opentext is commendable. I got valuable assistance from their agent while seeking to understand leveraging the complex WYSIWYG form builder.
Read full review
No answers on this topic
Alternatives Considered
Against GoogleForms - Just its security and data privacy/restriction & access support is very good compared to GoogleForms. Hence the OpenText LiquidOffice Against Typeform - Ease of use and turnaround time for complex business rule based forms
Read full review
I like Perceptyx because it feels like a more mature platform. This is what the executive team at my company has used to survey. The ability to integrate into email platforms to send out to the whole organization is valuable, and the ability to save answers gives employees time to think and carefully provide the best answers to the survey questions
Read full review
Return on Investment
  • Pretty high form interaction rate
  • Hard to determine where a users is dropping off
  • Proved too limited in context of event submissions
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  • The company continues to use it.
  • It has led to employees being able to get there voices heard
  • It has improved communication from leaders to the workforce.
Read full review
ScreenShots