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OpenText LiquidOffice vs. Sawtooth Lighthouse Studio

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    OpenText LiquidOffice

    Score7 out of 10
    N/AOpenText offers LiquidOffice as a solution for users to create, publish and process forms using with their forms automation solution to help capture and validate actionable customer data, automate line of business workflows and enhance existing application ecosystems.N/A

    Lighthouse Studio

    Score10 out of 10
    N/ASawtooth Software headquartered in Provo offers the Lighthouse Studio survey research tool as an advanced platform for Conjoint Analysis and MaxDiff. With it, users can create balanced experimental designs hand-in-hand with traditional survey questions.N/A
    Pricing
    OpenText LiquidOfficeLighthouse Studio
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    OpenText LiquidOfficeLighthouse Studio
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    OpenText LiquidOfficeLighthouse Studio
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of OpenText LiquidOffice and Sawtooth Lighthouse Studio
    Feature
    OpenText LiquidOffice
    7.3
    3 Ratings
    10% below category average
    Sawtooth Lighthouse Studio
    6.5
    1 Ratings
    21% below category average
    Survey templates7.33 Ratings00 Ratings
    Themes7.73 Ratings6.01 Ratings
    Custom logo/branding7.03 Ratings7.01 Ratings
    Survey Content
    Comparison of Survey Content features of OpenText LiquidOffice and Sawtooth Lighthouse Studio
    Feature
    OpenText LiquidOffice
    7.1
    3 Ratings
    18% below category average
    Sawtooth Lighthouse Studio
    9.0
    1 Ratings
    5% above category average
    Changes to live survey7.03 Ratings8.01 Ratings
    Question design help7.43 Ratings9.01 Ratings
    Multiple question types7.03 Ratings10.01 Ratings
    Survey Logic
    Comparison of Survey Logic features of OpenText LiquidOffice and Sawtooth Lighthouse Studio
    Feature
    OpenText LiquidOffice
    7.7
    3 Ratings
    8% below category average
    Sawtooth Lighthouse Studio
    10.0
    1 Ratings
    18% above category average
    Survey logic flexibility7.73 Ratings10.01 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of OpenText LiquidOffice and Sawtooth Lighthouse Studio
    Feature
    OpenText LiquidOffice
    6.2
    3 Ratings
    27% below category average
    Sawtooth Lighthouse Studio
    6.0
    1 Ratings
    30% below category average
    Response tracking5.73 Ratings6.01 Ratings
    Data export7.13 Ratings4.01 Ratings
    Standard reports6.13 Ratings5.01 Ratings
    Custom reports6.43 Ratings00 Ratings
    Analytics5.73 Ratings9.01 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of OpenText LiquidOffice and Sawtooth Lighthouse Studio
    Feature
    OpenText LiquidOffice
    6.2
    3 Ratings
    33% below category average
    Sawtooth Lighthouse Studio
    10.0
    1 Ratings
    15% above category average
    Access controls5.43 Ratings10.01 Ratings
    Compliance7.03 Ratings10.01 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of OpenText LiquidOffice and Sawtooth Lighthouse Studio
    Feature
    OpenText LiquidOffice
    4.9
    3 Ratings
    49% below category average
    Sawtooth Lighthouse Studio
    10.0
    1 Ratings
    21% above category average
    Vendor-offered crowdsourcing4.12 Ratings00 Ratings
    Respondent restrictions5.73 Ratings10.01 Ratings
    Best Alternatives
    OpenText LiquidOfficeLighthouse Studio
    Small Businesses
    Jotform
    Score8.5 out of 10
    Jotform
    Score8.5 out of 10
    Medium-sized Companies
    Qualaroo
    Score7 out of 10
    Qualaroo
    Score7 out of 10
    Enterprises
    QuestionPro
    Score9.2 out of 10
    QuestionPro
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    OpenText LiquidOfficeLighthouse Studio
    Likelihood to Recommend
    7.0
    (3 ratings)
    9.0
    (1 ratings)
    Usability
    7.7
    (3 ratings)
    8.0
    (1 ratings)
    Support Rating
    7.4
    (3 ratings)
    10.0
    (1 ratings)
    User Testimonials
    OpenText LiquidOfficeLighthouse Studio
    Likelihood to Recommend
    OpenText
    OpenText LiquidOffice would be most suitable if you engage or already use the large array of OpenText information management solutions; as integrations would be swift. From my experience LiquidOffice has been a successful investment to provide secure eForms from authenticated users. The PDF standalone forms are flexible enough to be opened on any browser or PDF viewer. It is a superb solution to collect and validate information from your audiences.
    Incentivized
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    Sawtooth Software
    Anyone wanting to design and analyze advanced studies, particularly those that incorporate discrete choice modeling (such as MaxDiff and / or Conjoint) should be using Sawtooth Lighthouse Studio. The capabilities and flexibility offered by this platform for these choices is far beyond any other platform I am aware of. It is less appropriate where you need the survey tool to 'play well with others.' Two examples: 1) pulling in live data streams so they can be cleaned and visualized. 2) Integrating into any service where an API call is appropriate such as adding / removing people from a mailing list, incentive management tool, or qualitative community tool.
    Incentivized
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    Pros
    OpenText
    • Form processes & routing - Makes it very easy at an enterprise level
    • Integration with 3rd party & external forms
    • Automation of forms with less coding making it useful for quick turnarounds
    Incentivized
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    Sawtooth Software
    • Powerful programming capabilities
    • Advanced analysis
    • Fantastic customer and technical support
    • Good documentation
    Incentivized
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    Cons
    OpenText
    • Very old UI
    • Feels like an archaic system
    • Reporting isn't great
    Incentivized
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    Sawtooth Software
    • They could focus on integrating API type functionality
    • I would love if the data came out labeled
    • I am not a fan of the 'limited' time a study can stay up. This causes issues with longitudinal studies.
    Incentivized
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    Usability
    OpenText
    It's easy to use from both ends; form creator and the one filling the surveys. It's easy to view the forms from all browsers with ease. It's also simple to use due to the drag and drop process modelling to configure forms in minutes with smooth scripting and integration capabilities.
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    Sawtooth Software
    It is incredibly powerful, very rhobust and has fantastic support. The only reasons I'm not giving it a higher rating are 1) There is a very steep learning curve when it comes to designing more complex studies. 2) It is difficult to get Sawtooth Lighthouse Studio to 'talk' to other systems as the Perl upon which it is built is not really designed to work with API calls, etc.
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    Support Rating
    OpenText
    Not very good especially with its ever increasing feature set. It becomes a little clunky in the beginning. Although most of the features are easy to use, a basic tech support or training module could do wonders for the software
    Incentivized
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    Sawtooth Software
    I cannot explain how great the support team is. They are prompt and very thorough in their responses.
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    Alternatives Considered
    OpenText
    OpenText LiquidOffice's has a very simple to understand and relatively powerful form builder. The workflow designer is also very easy to pick up and requires users to have minimal training. OpenText Liquid Office does look a lot older than other products in its class though and I feel would benefit from a more fresh and modern design.
    Incentivized
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    Sawtooth Software
    While QuestioPro has the capability to build surveys and even do some advanced analysis, it is less powerful (and less intuitive) than Sawtooth Lighthouse Studio. It cannot handle studies with the complexity we are used to designing. The CMNTY Platform was initially sold to us as a combined Quant / Qual platform, but we found very quickly that the quant side of it is extremely limited.
    Incentivized
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    Return on Investment
    OpenText
    • We collect authenticated data from our users and audiences to improve our services.
    • The surveys give us a better understanding of our markets.
    Incentivized
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    Sawtooth Software
    • Our business is survey data so we rely heavily on sawtooth
    • The advanced design and analytics are incredibly useful
    • Negative - I wish it would work natively with API calls
    Incentivized
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    ScreenShots