OpenText MBPM vs. Verdantis MDM Suite

Metastorm is well-suited for scenarios in which internal stress testing an application is needed in a hurry before showcasing it to potential customers. It supports different views of the process from Swimlane perspective, so different methodologies can be handled. It is an Enterprise level tool and handles both small and large projects quite well, although smaller companies may be stressed out by the amount of time it takes to properly maintain the application.

Incentivized

1. If you're a company that's into ops with heavy operations like mining, energy, manufacturing - it's particularly helpful 2. If you're facing challenges with your MRO data that's causing issues like downtime, high procurement costs etc - it's an ideal solution

• Complex routing of tasks based on calculated criteria
• Linking between tasks and accessing relevant information
• Organising, scheduling and prioritising
• Different views for different people

Incentivized

• It is trained on data that is specific to a handful of industries so the accuracy rates of corrected master data records are huge
• It has built-in data enrichment - that solves for missing data issues
• We face a lot of duplication related issues and this solves for that quite easily

• The Metastorm process engine is based on an older version of .NET. Updating to a newer version would resolve several known issues with .NET email functionality.
• Metastorm builds web pages at run time. While the UI presented to the end user is fine, the Document Object Model is convoluted and subject to change with new releases. Providing a more simplified DOM or at very least a custom function to replace document.getElementById() would make client-side scripting a much more powerful tool.
• One function that I've seen Metastorm competitors do well, is email wizards. Having a WYSIWYG email editor would be really nice.

• UI can be improved and made more intuitive
• Native integration with Infor would be a +
• Would love to see a product that also manages inventory and work orders - this is a natural succession to its current capabilities but is missing in the software so far

There are other products that seem to be a better fit for future initiatives.

Incentivized

Although it is intuitive to use it does require training

Incentivized

Great usability

Great customer service for an API support related query

Incentivized

We found that OpenText MBPM held its own quite well against IBM BPM. We ended up choosing OpenText MBPM due to the analytics, complex routing, and the ease of SOA service integration. Furthermore, the ability to quickly develop simple User interfaces make this tool a daily component of our most-used toolbox components.

Incentivized

• The development of the ticketing system has enabled us to greatly improve customer relationships
• The scheduling and allocation of the tasks has reduced both the number of open tickets and the turnaround time to resolution
• Management information from the system has improved decision making

Incentivized

• Halved the need for holding mro inventory
• Great for integrating data across. Mro domains
• Not ideal for customer or marketing domains