OpenText Process Automation vs. Pega Platform

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
OpenText Process Automation
Score 6.0 out of 10
N/A
OpenText Process Automation is an enterprise-scale Business Process Management (BPM) and Digital Process Automation (DPA) platform designed to orchestrate complex, data-heavy workflows. The solution specializes in Content-Centric Automation, natively integrating with enterprise content management systems to automate processes that require deep document understanding and regulatory compliance.N/A
Pega Platform
Score 8.4 out of 10
N/A
Pega Platform is a combined business process management and robotic process automation (RPA) platform with advanced workforce analytics from Pegasystems.
$0.45
one-time fee per case**
Pricing
OpenText Process AutomationPega Platform
Editions & Modules
No answers on this topic
Low-code Factory Edition
$0.45
one-time fee per case**
Standard Edition
$0.80
one-time fee per case**
Enterprise Edition
Custom Quote
Offerings
Pricing Offerings
OpenText Process AutomationPega Platform
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details**350,000 cases / year minimum. Additional cases available in blocks of 150,000.
More Pricing Information
Community Pulse
OpenText Process AutomationPega Platform
Considered Both Products
OpenText Process Automation
Chose OpenText Process Automation
AppWorks platform is very user friendly which will help us to develop the components quickly and deploy it easily. Flows can be developed quickly compared to others platform where business users can view the flow easily.
Pega Platform

No answer on this topic

Features
OpenText Process AutomationPega Platform
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
OpenText Process Automation
8.0
1 Ratings
4% above category average
Pega Platform
5.3
63 Ratings
37% below category average
Dashboards8.01 Ratings4.062 Ratings
Custom reports8.01 Ratings6.061 Ratings
Standard reports00 Ratings6.062 Ratings
Process Engine
Comparison of Process Engine features of Product A and Product B
OpenText Process Automation
8.8
1 Ratings
5% above category average
Pega Platform
8.0
66 Ratings
4% below category average
Process designer9.01 Ratings8.965 Ratings
Process simulation9.01 Ratings7.957 Ratings
Business rules engine9.01 Ratings9.965 Ratings
SOA support9.01 Ratings7.151 Ratings
Process player9.01 Ratings7.048 Ratings
Support for modeling languages9.01 Ratings5.46 Ratings
Form builder8.01 Ratings9.059 Ratings
Model execution8.01 Ratings8.856 Ratings
Collaboration
Comparison of Collaboration features of Product A and Product B
OpenText Process Automation
8.0
1 Ratings
4% below category average
Pega Platform
9.0
50 Ratings
8% above category average
Social collaboration tools8.01 Ratings9.050 Ratings
Content Management Capabilties
Comparison of Content Management Capabilties features of Product A and Product B
OpenText Process Automation
8.0
1 Ratings
1% below category average
Pega Platform
4.4
9 Ratings
59% below category average
Content management8.01 Ratings4.49 Ratings
User Ratings
OpenText Process AutomationPega Platform
Likelihood to Recommend
9.0
(1 ratings)
7.8
(74 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(7 ratings)
Usability
-
(0 ratings)
9.0
(2 ratings)
Support Rating
-
(0 ratings)
10.0
(7 ratings)
Online Training
-
(0 ratings)
8.0
(1 ratings)
Implementation Rating
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
OpenText Process AutomationPega Platform
Likelihood to Recommend
OpenText
Especially for telecom sector, AppWorks handling huge data and transform it easily and very quickly to send it to target systems with in seconds. At a time communicate more than one systems.
Read full review
Pegasystems
Pega Platform has introduced the low code feature, using app studio seasonal and professional developer can develop application easily and quickly. The initial application can be build by Business analyst and product owner who has less knowledge of Pega Platform, further application can be enhanced/extended by professional developer. We can develop end to end application and promote to higher environment. Easily we can perform parallel development using branch.
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Pros
OpenText
  • Entity model
  • BPM
  • User interface GUI
  • Integrations
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Pegasystems
  • Quick development time. Much of the Pega "rules" are easy to configure and implement.
  • Visually friendly and modern. Much of the UI/UX elements in the system are continuously supported and updated, giving a nice feel to the apps.
  • Many of the configurations and rules Pega gives to the developers can also be delegated to business users. The organization and structure of the client's business can easily be adapted in the Pega platform.
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Cons
OpenText
  • Few Controls which needs improve from user interface
  • Custom controls
  • Data transformation
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Pegasystems
  • Need more learning materials. For Beginners who have previous programming experience with another language takes more time to learn.
  • If the developer is met with an issue in pega platform , they have to rely on Pega supporting team to fix it.
  • Customization is available but is not encouraged. Pega does not support faults that occur in customized solutions.
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Likelihood to Renew
OpenText
No answers on this topic
Pegasystems
Pegasystems has continued to demonstrate a strong partnership with our organization and investment in their product that aligns with our overall vision and need. Pegasystems has engaged us at every level, with the assistance of minor defects to the overall roadmap planning and alignment of our goals
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Usability
OpenText
No answers on this topic
Pegasystems
Pega Platform is enhancing its product and launching new features day by day which help to achieve customers needs. If I talk about the earlier version of Pega Platform (i.e. pega v5 and 6.3) there were many numbers of limitations in Pega Platform and if we need to do some customization then needed to write custom java and jave scripts to achieve the functionally. Now I can say Pega Platform is running with market trends and demand. Pega Platform is giving all the options which support the current technologies like decisioning capabilities, real time processing, mashup, process fabrics etc..
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Support Rating
OpenText
No answers on this topic
Pegasystems
It’s very slow sometimes, but that may be our servers. Also the Knowledge Library needs some work - again, not sure if it’s our setup or what- but I’m unable to search the body of an article for content, so I have to be very intentional with tagging, but it’s not ideal.
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Online Training
OpenText
No answers on this topic
Pegasystems
The online training is an excellent one, but still it is missing hands on development.
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Implementation Rating
OpenText
No answers on this topic
Pegasystems
Implementation is totally depend up on the requirement
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Alternatives Considered
OpenText
AppWorks platform is very user friendly which will help us to develop the components quickly and deploy it easily. Flows can be developed quickly compared to others platform where business users can view the flow easily.
Read full review
Pegasystems
We did evaluate multiple products offerings with Pega Platform capabilities and observed that Pega PRPC rules engine and case management capabilities are better over so many BPM Tools. We also conducted a detailed study with developers to identify the best products out of Suite of BPM products. It's observed that Rules engines integration is very streamlined with forms in Pega whereas other tools multiple have powerful data model capabilities but lacks the ease of creating business rules.
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Return on Investment
OpenText
  • Integration management
  • Rapid development
  • SOA
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Pegasystems
  • For one of the applications we worked on, we were able to reduce the processing time on a case from 2 days to 20 minutes by utilizing Pega
  • We were able to resolve the issue of the routing of cases to users based on a specific algorithm by use of Pega
  • Pega case management feature was extensively used in one of the application to establish a parent-child relationship which was very helpful for all the business users
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ScreenShots