Oracle Digital Assistant vs. RedRoute

RedRoute

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Oracle Digital Assistant	Score 7.9 out of 10	N/A	Oracle Digital Assistant delivers an AI platform to create conversational experiences for business applications through text, chat, and voice interfaces.	$1,160 per month 200 hrs/month
RedRoute	Score 0.0 out of 10	Small Businesses (1-50 employees)	RedRoute's automated customer service voice assistant handles the simple, repetitive requests from inbound customer support calls. Its automated voicebot provides an Alexa-like experience that can deliver faster resolutions to simple requests while giving human agents more time to handle the more complex issues. RedRoute also works after hours, integrating with your existing CS systems to create detailed support tickets and call transcriptions for your staff. The vendor states…	$0.15 per automated call

Pricing

Oracle Digital Assistant

RedRoute

Editions & Modules

No answers on this topic

Transportation Provider: $0.15
per automated call
Transportation Broker: $1
per automated call
eCommerce & Retail: $1.50
per automated call

Offerings

Pricing Offerings
Oracle Digital Assistant	RedRoute
Free Trial
Yes	Yes
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Additional Details

—

Pay per automated call - With RedRoute, you only pay for the calls we successfully handle. All calls that get forwarded to a live agent are free of charge. 25% of Customers Choose to Secure a Lower Price for a 1-3 year Commitment

More Pricing Information

Community Pulse
	Oracle Digital Assistant	RedRoute

Best Alternatives
	Oracle Digital Assistant	RedRoute
Small Businesses	No answers on this topic	Fin by Intercom Score 8.6 out of 10
Medium-sized Companies	No answers on this topic	Genesys DX (discontinued) Score 10.0 out of 10
Enterprises	No answers on this topic	Genesys DX (discontinued) Score 10.0 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Oracle Digital Assistant	RedRoute
Likelihood to Recommend	7.8 (7 ratings)	- (0 ratings)

User Testimonials
	Oracle Digital Assistant	RedRoute
Likelihood to Recommend	Oracle As mentioned in pros and cons, it depends on the use cases. Most of the normal chatbot use cases can be handled by ODA. If you want to build a chatbot with menu style or conversation style (it is not straight forward but it can be done), ODA can be perfect. If use cases are to also include AI with emotional intelligence to make conversational more interactive and also be able to detect through AI engine automatically what a person would like to do or perform or ask, then ODA may not fit for it. If you also are looking for virtual agents through tighter IVR integration then ODA may not be right. There are a few limitations around the number of words in the text to voice feature. Incentivized Verified User Anonymous Read full review	RedRoute No answers on this topic
Pros	Oracle Oracle AI processes natural language well and the conversations pick a good flow. It recognizes pattern of behavior for more refined results with each implementation under machine learning. Incentivized Shirley Obriens Software Engineer Read full review	RedRoute No answers on this topic
Cons	Oracle Our clients have reported that upon integration with Siri for voice commands, the results are pretty obvious (basic) Nd the conversation is unnatural. The languages it supports are very limited. Incentivized Alpa Wali Software Engineer Read full review	RedRoute No answers on this topic
Alternatives Considered	Oracle I selected Oracle Digital Assistant against all other digital assistant platforms as this platform works like a charm with any Oracle application. It integrates well with Oracle Integration Cloud. The new beta version has an inbuilt conversation builder which can be used to build conversation without the YAML code. Incentivized SP supriya prabhakara solutions architect Read full review	RedRoute No answers on this topic
Return on Investment	Oracle We've had a good integration with our existing databases and applications. Our customers are crypto traders and we've had more engagement with them, which means a lot to us. Incentivized Shirley Obriens Software Engineer Read full review	RedRoute No answers on this topic
ScreenShots		RedRoute Screenshots