Oracle Integration (OIC) vs. Sugar Connect

For all type of integration except those with a huge volume. It can deal with 20MB of transactions and processing of 1GB file when a file is being read using file or FTP adapters. It cannot be used for EDI as this support is not there. OICS is a perfect fit for other integration and is best when a customer has Oracle applications in the landscape. It is even greater if you have a requirement to create a custom form and make use of Process Cloud. All of these work very well together seamlessly. API needs can be handled by APIary.

Incentivized

It is a fantastic and very useful application. It has many customization options, but it does not have the power that a giant company requires.

Incentivized

• Auto-association of Oracle applications prepopulates the application connector select box and preconfigures Oracle Integration (OIC) using secure credential access for faster integration.
• Various other system connectors are available to use readily.
• User-intuitive experience--Connectors, integrators, and dashboard can be seen on one page.

Incentivized

• Makes saving emails in SugarCRM really easy
• Flexible as to which types of records you can save to
• Accurate reporting on opens and clicks
• Easily add new records to SugarCRM from Gmail inbox

Incentivized

• Currently, it is not retaining the logs for more than 3 days, which it needs to address.
• We also need some functionality inside the interface to re-push the same transaction again so that it will be helpful while testing and fixing the issue.
• Also, some log errors are not giving the correct details. Oracle needs to rectify those.

Incentivized

• The payment plan that Collabspot provides does not have many advantages over the free plan.
• The scores do not reflect the true assessment towards clients and candidates.
• Mail templates have an outdated design.

Incentivized

The team is proactive and takes the issue up for resolution, they follow continuous development and release.

Incentivized

The nearest thing I have used to OIC is UiPath, as it is often used as a tool to integrate software together. However, it is much more suited to legacy software which have little to no API endpoints. If the infrastructure already exists I understand why people use RPA for integration, however for when API's are easily accessible and you're using Oracle tools, OIC is better.

Incentivized

Very similar. Two different layouts for two totally different systems. Collabspot/Sugar is my primary system, but when I was an SDR, I used HubSpot for prospecting primarily because of email automation. Now that I'm a Territory Manager, I don't use HubSpot much anymore as my time is filled up with partners and clients--I do less "hunting" these days than I did as an SDR. Our company uses SugarCRM and Collabspot is integrated so I use Collabspot almost exclusively now. Right tool for the right job, I guess.

Incentivized

• Created a solution for unique business integration with minimal processing times
• Saves my team about 7 hours per week because of how it communicates with all the information. Because it communicates faster, and because there's a lot of information to communicate with, another solution might not work.

Incentivized

• The staff that enters is of guaranteed quality.
• Customers can respond to our requests quickly.
• The staff of the administration is much more committed to their work.

Incentivized