Oracle Simphony POS Systems vs. Posist

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Oracle Simphony POS Systems
Score 1.0 out of 10
N/A
Oracle Hospitality is the successor to MICROS eCommerce software, modular software dedicated to the needs of airlines, hotels and resports, sport venues, restaurants and bars, and others. The MICROS Point-of-Sale (PoS) systems are available and now offered by Oracle since the acquisition of MICROS Systems in 2014, and are now part of the Oracle Hospitality Suite.N/A
Posist
Score 8.0 out of 10
N/A
Posist is a B4B (Business-for-Business) company partnering with global restaurant chains in their digital transformation via its restaurant technology platform. Posist's unified technology platform streamlines restaurants' front of the house, back of the house, out of house/integrations, analytics, and CRM.N/A
Pricing
Oracle Simphony POS SystemsPosist
Editions & Modules
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Offerings
Pricing Offerings
Oracle Simphony POS SystemsPosist
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Oracle Simphony POS SystemsPosist
Best Alternatives
Oracle Simphony POS SystemsPosist
Small Businesses
Square POS
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Score 9.1 out of 10
7shifts
7shifts
Score 9.9 out of 10
Medium-sized Companies
Shopify
Shopify
Score 8.6 out of 10
Jolt
Jolt
Score 9.7 out of 10
Enterprises

No answers on this topic

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All AlternativesView all alternativesView all alternatives
User Ratings
Oracle Simphony POS SystemsPosist
Likelihood to Recommend
1.0
(5 ratings)
8.0
(1 ratings)
User Testimonials
Oracle Simphony POS SystemsPosist
Likelihood to Recommend
Oracle
In my experience, there has not been a resolution on outstanding tickets opened two years ago during the initial implementation. Simple things like time reporting, creating buttons, and marking items as "unavailable" have issues. The system has a lag when servers log out of checks that prevents them from opening the checks on another terminal without a wait that feels like an eternity in the restaurant industry and with direct impact to the guest. Good luck calling support. Most of my experience involves the person I spoke with having no idea how to fix my issue and having to "escalate the ticket." This escalation process will last weeks, months, and in our case, years with no resolution.
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POSist Technologies Pvt. Ltd
POSist is designed keeping fine-dine in mind and it shows. There are multiple options to configure the system as per the operations and shifts, which helps in managing light and heavy hours effectively. Capabilities need to be further improved for managing cloud kitchens through integrating more online delivery aggregator platforms
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Pros
Oracle
  • Real time sales
  • Real time labor costs
  • Integration with account software
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POSist Technologies Pvt. Ltd
  • Well integrated with online ordering platforms
  • Intuitive built in CRM
  • Nice layout to quickly select items and proceed towards billing
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Cons
Oracle
  • Support is awful. Oracle does not directly support end-users and depends on resellers to offer support. So if there is a bug or breaking change, we have to jump through hoops to get something fixed.
  • Does not play well with other software or interfaces. There are interfaces but they lack a serious amount of features that are crucial to our business.
  • The guest facing hardware does not hold up to constant use very well.
  • The backend hardware is lacking in PCI compliance and is not meant for enterprise use.
  • The software itself looks as if it is stuck in the early 2000s and there has been no sign of an update in many years.
  • Reporting is difficult to set up and use and you have to rely on third-party reporting to get decent usable reports.
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POSist Technologies Pvt. Ltd
  • More payment partner integrations needed
  • Alerts and notifications should be improved for better remote monitoring of restaurants
  • Option to optimize table setting as per floor plan of restaurants is not there
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Alternatives Considered
Oracle
We've stayed with MICROS mainly due to that's how we've always operated and to switch operating POS systems would be a HUGE learning curve for everyone involved.
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POSist Technologies Pvt. Ltd
POSist is easier to use and has quite an intuitive interface so training staff on system is quite easy. Local integrations with delivery aggregators helped in reducing manual efforts in logging online orders in the system. Inventory and recipe management is more detailed in POSist that it's competitors. Analytics on varience and month on month wastage report is superb.
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Return on Investment
Oracle
  • Micros has allowed us to leverage our margin by using our own credit processor and loyalty program. We've seen success from both of these platforms (not Micros) and have been able to save money on the extra costs of using Micros.
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POSist Technologies Pvt. Ltd
  • Effective inventory management reduced wastage & pilferages in kitchen
  • Maintaining customer database helped in attracting repeat customers
  • Communication between waiter, cashier and kitchen staff improved a lot due to multi level access
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ScreenShots