Common Room vs. Orbit

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Common Room
Score 7.5 out of 10
N/A
Common Room brings community engagement, product usage, and customer data into a single place. It uses intelligence to surface insights from across an entire community and provide tools to act on those insights directly from the app. This allows teams to discover what’s most important, nurture key personas, measure the impact of their programs, and collaborate across their organization.
$15,000
per year
Orbit
Score 0.0 out of 10
N/A
Orbit is a community growth platform that scales the impact of companys' communities of users, advocates, and contributors. Orbit aims to help increase revenue and retention, accelerate product adoption, and give each department a holistic view of the member activities they care about. With Orbit, community professionals can: Prioritize valuable interactions: Embrace a new framework for community growth that encourages…
$0
per month flate rate
Pricing
Common RoomOrbit
Editions & Modules
No answers on this topic
Starter
$0
per month flate rate
Growth
$200
per month flate rate
Premium
$1,000
per month flate rate
Enterprise
1000+
per month flate rate
Offerings
Pricing Offerings
Common RoomOrbit
Free Trial
YesNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsDiscover more about Orbit's transparent pricing at orbit.love/pricing
More Pricing Information
User Ratings
Common RoomOrbit
Likelihood to Recommend
7.3
(3 ratings)
-
(0 ratings)
Usability
7.7
(3 ratings)
-
(0 ratings)
User Testimonials
Common RoomOrbit
Likelihood to Recommend
Common Room Inc.
For the price, I think Common Room does an okay job of ABM tracking and account identification. Similar software is 2x the price. So it can be a great place to start and figure out your needs before diving into something more complicated
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Orbit
No answers on this topic
Pros
Common Room Inc.
  • Data aggregation
  • Signal capture
  • Marketing campaign engagement
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Orbit
No answers on this topic
Cons
Common Room Inc.
  • Setting up different saved search plays to find our ICP
  • More help within the customer success team so help us set up prospecting plays
  • "keyword" searches
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Orbit
No answers on this topic
Usability
Common Room Inc.
It is hard to learn to use. Names of features are really unclear. I needed way more training in order to get value out of the platform, especially for actually executing on the tools and data
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Orbit
No answers on this topic
Alternatives Considered
Common Room Inc.
I chose to go with Common Room because of the depth of reporting and data that it gives a seller about their accounts. While it doesn't have some of the out of the box marketing functionality, the goal of these types of customer intelligence platforms is to give sellers a leg up, so seller information is more important that out of the box marketing info
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Orbit
No answers on this topic
Return on Investment
Common Room Inc.
  • Has brought in many more outbound booked meetings
  • Didn't really work for tracking the inbound process
  • Tracked to the location and minute where people were viewing your website
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Orbit
No answers on this topic
ScreenShots

Orbit Screenshots

Screenshot of Get an in-depth view of each community member including associated accounts, comments, and activities.Screenshot of Get a holistic view of each organization including company accounts, members, and overview of the latest comments and activities.Screenshot of Report on the metrics that matter most to your organization and share the impact of your community.Screenshot of Prioritize the right activities and actions with notifications.