Likelihood to Recommend Ordoro is ideal for a company with multiple websites and/or sales channels that does both in-house shipping and has orders drop-shipped. Ordoro keeps orders and inventory in one central location, so you can manage orders, inventory, vendors, shipping, etc., all from one location. Creating and printing shipping labels is fast and simple. Ordoro's PO features and drop-ship integration with vendors has saved us a ton of time and hassle.
Read full review No solution is perfect, but I would say that Thrive is a particularly robust and complex solution that's intended to tackle major demand management and inventory forecasting problems. Smaller companies simply won't need a solution that's so all-encompassing. I would recommend waiting unitl you know that you need it before moving forward with a solution like Thrive.
Read full review Pros Ordoro manages inventory across multiple platforms very well. If you sell an item on one channel, it reduces your told inventory and updates it across all of your other channels so you never risk going out of stock on an item. Ordoro is awesome for bringing all of your orders into one central location which streamlines shipping processes. They also provide reduced shipping costs for most well-known shipping carriers. Ordoro has incredible technical support and customer care team. Unlike other similar products, when you call Ordoro, you talk to a real live person who is never reading a script and always friendly and happy to help with any questions you may have. Read full review Cloud-based, accurate forecasting system saves lots of time and can tangibly boosts ROI Robust demand management down to the SKU level Optimized replenishment prevents too much money from being tied up in inventory Read full review Cons We would love for the ability to have more control of the packing slip templates (ie. add barcodes for order numbers on the packing slip etc.). Wish it would sync to our eCommerce platform a bit more often than 1x per hour. We can manually sync, but that takes a few minutes. Wish it would connect to the other software platform we use to manage our Amazon orders, Monsoon Commerce. Read full review Although it's simpler than many alternatives, it's a highly complex system and at times we felt lost during the transition period. We didn't get the results we had imagined when looking at their case studies and marketing materials. I understand many factors go into those things, and their case studies are not necessarily indicative of typical results, but your mileage may vary. Inventory replenishment alerts about potential stockouts weren't always reliable. Read full review Usability Ordoro really excels in its simplicity and elegance. From set up, to everyday use, it's very intuitive and easy to learn
Read full review Support Rating In the six years we've used Ordoro, their customer service has been responsive, helpful, and knowledgeable. They have a robust support center for DIY answers, and honestly, we don't need support often because their product is so reliable. But when we need to reach a human for additional support, they have always been excellent.
Read full review Implementation Rating Change always takes time and adjusment, but set up was so simple. Once we were fully set up, Ordoro w
Read full review Alternatives Considered Other solutions may be more advanced or complete for certain tasks, however they are either more expensive or otherwise cover only partial operational requirements. For example, you may find a superior solution for inventory or fulfillment management, which will force you to work in two or more different systems, In addition the total cost will be usually more than you would pay for Ordoro. Some systems may be more complete than Ordoro, but at the same time too expensive for most small business. Ordoro has excellent customer service, superior to many similar, cost-effective, solutions.
Ronen Amit Founder and Senior eCommerce Strategist & Consultant
Read full review Abas ERP was what we had used previously, and though it did its job adequately, it lacked the forecasting, demand management, and inventory replenishment sophistication of Thrive. We reached a point where we felt it was untenable to supplement the previous system on our own which necessitated the switch to Thrive.
Read full review Return on Investment By using Ordoro, we have saved money by taking advantage of their reduced shipping costs. We have saved time by using Ordoro because we are no longer manually managing inventory across multiple channels. Ordoro is affordable and has allowed us to easily scale up or down as our business needs have changed. Read full review We were able to reduce the amount of resources tied up in inventory Forecasting tools meant significantly less time spent trying to wrangle spreadsheets The transition was painful, causing initial doubts, but it was certainly worth the growing pains Read full review ScreenShots