Otter.ai

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Otter.ai
Score 8.2 out of 10
N/A
Otter.ai headquartered in Los Altos states users can generate rich notes for meetings, interviews, lectures, and other important voice conversations with Otter, their AI-powered assistant for note taking, meeting highlights, and transcription.
$12.99
per month
Pricing
Otter.ai
Editions & Modules
Pro
$12.99
per user/per month
Business
$30
per user/per month
Basic
Free
Enterprise
Custom Pricing
Offerings
Pricing Offerings
Otter.ai
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Otter.ai
Considered Both Products
Otter.ai
Chose Otter.ai
I tried multiple other transcription services software app based or instrument based and I like the way this app is built for convenience and user friendliness.
Chose Otter.ai
Otter.ai is in a recording category of its own. There are a few other apps on the app store that allow for recording transcription. But not to the level or other added features Otter.ai adds. I think the software is really good for business processes and procedures and can help …
Chose Otter.ai
Trint was more difficult to use and would not easily upload my audio recording. In contrast, however, Otter.ai was much more user friendly and easily uploaded my audio transcript. If you are looking for an audio transcription service that doesn't require a complex knowledge of …
Features
Otter.ai
Notetaking & Recording
Comparison of Notetaking & Recording features of Product A and Product B
Otter.ai
8.4
2 Ratings
0% above category average
Summarization9.02 Ratings
Recording9.02 Ratings
Meeting snippets7.52 Ratings
Integrations with collaboration tools8.01 Ratings
AI Assistance & Analysis
Comparison of AI Assistance & Analysis features of Product A and Product B
Otter.ai
6.3
2 Ratings
15% below category average
Conversation intelligence7.52 Ratings
Chatbot6.01 Ratings
Productivity assistance5.52 Ratings
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User Ratings
Otter.ai
Likelihood to Recommend
3.0
(6 ratings)
User Testimonials
Otter.ai
Likelihood to Recommend
Otter.ai
Otter.ai is an excellent tool for any public speaker who would like to obtain a written transcript of a message they have given. It is helpful as well for providing a written transcript of a recorded conversation, especially if you need to provide a record of what was said to you in a sensitive discussion that you happened to legally record on your phone. The one scenario I would not recommend using Otter.ai for would be if one needed this audio recording quickly, as it does take some time to upload the recording (and then possibly format it).
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Pros
Otter.ai
  • Quick detailed notes immediately following meeting
  • Templates to help format the notes based on meeting type
  • Write comprehensive post meeting follow up emails
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Cons
Otter.ai
  • Customer service is terrible--zero customer interaction.
  • Billing system is questionable--was billed for two other accounts just because they were connected to my company.
  • Slow to take care of billing issues.
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Usability
Otter.ai
Perfect for the purpose
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Alternatives Considered
Otter.ai
Otter.ai is in a recording category of its own. There are a few other apps on the app store that allow for recording transcription. But not to the level or other added features Otter.ai adds. I think the software is really good for business processes and procedures and can help a lot of people out.
Read full review
Return on Investment
Otter.ai
  • It has allowed us to transcribe videos more quickly, providing a time savings.
  • We can transcribe a number of media pieces that we can then use the transcribed content across platforms as needed
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ScreenShots