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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Otter.ai

    Score8.1 out of 10
    N/AOtter.ai headquartered in Los Altos states users can generate rich notes for meetings, interviews, lectures, and other important voice conversations with Otter, their AI-powered assistant for note taking, meeting highlights, and transcription.

    $12.99

    per month

    Pricing
    Otter.ai
    Editions & Modules
    Pro
    $12.99
    per user/per month
    Business
    $30
    per user/per month
    Basic
    Free
    Enterprise
    Custom Pricing
    Offerings
    Pricing Offerings
    Otter.ai
    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details—
    More Pricing Information
    Community Pulse
    Otter.ai
    Considered Both Products
    Otter.ai
    Chose Otter.ai
    I tried multiple other transcription services software app based or instrument based and I like the way this app is built for convenience and user friendliness.
    Incentivized
    Chose Otter.ai
    We continue to evaluate.
    Incentivized
    Chose Otter.ai
    I really can't compare because I have not used other products as of yet, but oh I will!
    Incentivized
    Chose Otter.ai
    Otter.ai is in a recording category of its own. There are a few other apps on the app store that allow for recording transcription. But not to the level or other added features Otter.ai adds. I think the software is really good for business processes and procedures and can help …
    Incentivized
    Chose Otter.ai
    We didn't seriously evaluate any other tools; we found Otter.ai and it immediately fit our needs and situation.
    Incentivized
    Chose Otter.ai
    Trint was more difficult to use and would not easily upload my audio recording. In contrast, however, Otter.ai was much more user friendly and easily uploaded my audio transcript. If you are looking for an audio transcription service that doesn't require a complex knowledge of …
    Incentivized
    Key User Insights
    Would buy again
    88%
    Would buy again
    7 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    8 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    86%
    Implementation went as expected
    6 Answers
    Features
    Otter.ai
    Notetaking & Recording
    Comparison of Notetaking & Recording features of Otter.ai
    Feature
    Otter.ai
    8.4
    2 Ratings
    2% above category average
    Summarization9.02 Ratings
    Recording9.02 Ratings
    Meeting snippets7.52 Ratings
    Integrations with collaboration tools8.01 Ratings
    AI Assistance & Analysis
    Comparison of AI Assistance & Analysis features of Otter.ai
    Feature
    Otter.ai
    6.3
    2 Ratings
    13% below category average
    Conversation intelligence7.52 Ratings
    Chatbot6.01 Ratings
    Productivity assistance5.52 Ratings
    User Ratings
    Otter.ai
    Likelihood to Recommend
    8.5
    (8 ratings)
    Usability
    9.0
    (2 ratings)
    User Testimonials
    Otter.ai
    Likelihood to Recommend
    Otter.ai
    Otter.ai is an excellent tool for any public speaker who would like to obtain a written transcript of a message they have given. It is helpful as well for providing a written transcript of a recorded conversation, especially if you need to provide a record of what was said to you in a sensitive discussion that you happened to legally record on your phone. The one scenario I would not recommend using Otter.ai for would be if one needed this audio recording quickly, as it does take some time to upload the recording (and then possibly format it).
    Incentivized
    Read full review
    Pros
    Otter.ai
    • Quick detailed notes immediately following meeting
    • Templates to help format the notes based on meeting type
    • Write comprehensive post meeting follow up emails
    Incentivized
    Read full review
    Cons
    Otter.ai
    • Customer service is terrible--zero customer interaction.
    • Billing system is questionable--was billed for two other accounts just because they were connected to my company.
    • Slow to take care of billing issues.
    Incentivized
    Read full review
    Usability
    Otter.ai
    Perfect for the purpose
    Incentivized
    Read full review
    Alternatives Considered
    Otter.ai
    Otter.ai is in a recording category of its own. There are a few other apps on the app store that allow for recording transcription. But not to the level or other added features Otter.ai adds. I think the software is really good for business processes and procedures and can help a lot of people out.
    Incentivized
    Read full review
    Return on Investment
    Otter.ai
    • It has allowed us to transcribe videos more quickly, providing a time savings.
    • We can transcribe a number of media pieces that we can then use the transcribed content across platforms as needed
    Incentivized
    Read full review
    ScreenShots