Paddle vs. Rebilly

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Paddle
Score 5.1 out of 10
N/A
London-based Paddle offers an ecommerce and subscription management solution for software companies seeking a streamlined demonstration of their services and centralized management of their different service levels and cloud-based offerings.N/A
Rebilly
Score 8.0 out of 10
N/A
Rebilly is a subscription billing and payment orchestration platform from the company of the same name headquartered in Austin, offering an API connecting to a variety of payment gateways that enable users to offer different payment options and supporting preferred payment gateways and optimizing profits with smart routing.
$15
per month
Pricing
PaddleRebilly
Editions & Modules
Custom
custom pricing
Basic
$15
per month (2 team members*)
Pro
$125
per month (10 team members*)
Offerings
Pricing Offerings
PaddleRebilly
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details*Extra members are $10/mo each
More Pricing Information
Community Pulse
PaddleRebilly
Best Alternatives
PaddleRebilly
Small Businesses
WooCommerce Subscriptions
WooCommerce Subscriptions
Score 8.7 out of 10
WooCommerce Subscriptions
WooCommerce Subscriptions
Score 8.7 out of 10
Medium-sized Companies
Sage Intacct
Sage Intacct
Score 8.6 out of 10
Sage Intacct
Sage Intacct
Score 8.6 out of 10
Enterprises
Salesforce Revenue Cloud
Salesforce Revenue Cloud
Score 8.7 out of 10
Salesforce Revenue Cloud
Salesforce Revenue Cloud
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
PaddleRebilly
Likelihood to Recommend
7.1
(6 ratings)
8.0
(1 ratings)
User Testimonials
PaddleRebilly
Likelihood to Recommend
Paddle
I wouldn't recommend them to anybody because their support is getting worse and worse and their business processes require you to contact support whether you want to or not. You will be forced to contact support and then wait for days to get any meaningful response that's not a copy/pasted sentence from FAQ.
Read full review
Rebilly
Those who wish to sell online who do not have a plug-and-play ecommerce shop and instead have a custom website/shopping experience for more flexibility/creativity can utilize Rebilly to fit their needs. They have many features which can be implemented or simply kept in mind, depending on the scope/features that the retailer wishes to use.
Read full review
Pros
Paddle
  • Super easy to implement SDKs across supported platforms that support modern interface paradigms.
  • Real team members that provide backend support for merchant issues. We had issues addressed quickly and taken seriously whenever we needed anything.
  • Help with navigating VAT transparently. We never worried that we were messing up in this complicated area of international sales.
  • Great first line customer support reduces the need for an extensive customer support organization on our end. They dealt with all purchase related issues as well as lightweight technical issues (e.g pointing users to FAQs, update links, etc.).
Read full review
Rebilly
  • Customer Support
  • Flexibility
  • New features
Read full review
Cons
Paddle
  • Analytics could support more flexible analysis of reported data and better custom events.
  • More customization of the drop in purchase UI on the web without the need for a full custom site integration.
  • Sometimes communication from their front line support staff has gone to the wrong address.
Read full review
Rebilly
  • Robustness
  • Churn Handling
  • UI
Read full review
Alternatives Considered
Paddle
We tried using Stripe before Paddle, but it was a pain integrating it and it lacked the licensing. Paddle allows us just to add a payment button and don’t ever think about payment methods, we don’t have to make a separate button for card payments and another one for PayPal. Paddle does all this in their checkout process.
Read full review
Rebilly
Far more flexible and better, personalized customer support. Support for multiple payment gateways.
Read full review
Return on Investment
Paddle
  • We wanted to grow faster, which was possible once we integrate recurring payment gateway. And we've got Paddle to do that.
Read full review
Rebilly
  • Allows to process payment and generate revenue
  • Allows for reporting and KPI surrounding revenue related items
  • Allows to trigger communications and actions post-sale
Read full review
ScreenShots

Paddle Screenshots

Screenshot of Padddle Payment Gateway