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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Paessler PRTG

    Score8.4 out of 10
    N/APRTG Network Monitor is the flagship offering from German software company Paessler, for monitoring local and wide area networks (LANs & WANs), servers, websites, apps, and more.

    $2,149

    per year

    Trellix Helix

    Score7.1 out of 10
    Enterprise companies (1,001+ employees)
    Trellix Helix (formerly FireEye Helix) is a SIEM solution providing a non-malware threat detection solution.

    $0

    Events per second

    Pricing
    Paessler PRTGTrellix Helix
    Editions & Modules
    PRTG 500
    $2,149
    per year
    Hosted 500
    $2,149
    per year
    PRTG 1,000
    $3,899
    per year
    Hosted 1000
    $3,899
    per year
    PRTG 2,500
    $8,099
    per year
    Hosted 2500
    $8,099
    per year
    PRTG 5,000
    $14,199
    per year
    Hosted 5000
    $14,199
    per year
    PRTG 10000
    $17,899
    per year
    PRTG Enterprise
    Custom Pricing
    subscription license
    Helix Console
    $0
    Events per second
    Helix Enterprise
    $0
    Events per second
    Offerings
    Pricing Offerings
    Paessler PRTGTrellix Helix
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    Paessler PRTGTrellix Helix
    Considered Both Products
    Paessler
    No answer on this topic
    Trellix (Musarubra US LLC)
    No answer on this topic
    Key User Insights
    Would buy again
    98%
    Would buy again
    41 Answers
    No answers on this topic
    Delivers good value for the price
    98%
    Delivers good value for the price
    40 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    42 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    93%
    Lived up to sales and marketing promises
    28 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    38 Answers
    No answers on this topic
    Features
    Paessler PRTGTrellix Helix
    Network Performance Monitoring
    Comparison of Network Performance Monitoring features of Paessler PRTG and Trellix Helix
    Feature
    Paessler PRTG
    7.3
    67 Ratings
    8% below category average
    Trellix Helix
    -
    Ratings
    Automated network device discovery7.260 Ratings00 Ratings
    Network monitoring9.666 Ratings00 Ratings
    Baseline threshold calculation8.557 Ratings00 Ratings
    Alerts8.867 Ratings00 Ratings
    Network capacity planning6.448 Ratings00 Ratings
    Packet capture analysis6.234 Ratings00 Ratings
    Network mapping5.447 Ratings00 Ratings
    Customizable reports5.857 Ratings00 Ratings
    Wireless infrastructure monitoring6.249 Ratings00 Ratings
    Hardware health monitoring9.264 Ratings00 Ratings
    Security Information and Event Management (SIEM)
    Comparison of Security Information and Event Management (SIEM) features of Paessler PRTG and Trellix Helix
    Feature
    Paessler PRTG
    -
    Ratings
    Trellix Helix
    9.6
    3 Ratings
    19% above category average
    Centralized event and log data collection00 Ratings9.93 Ratings
    Correlation00 Ratings9.93 Ratings
    Event and log normalization/management00 Ratings9.03 Ratings
    Deployment flexibility00 Ratings9.73 Ratings
    Integration with Identity and Access Management Tools00 Ratings9.63 Ratings
    Custom dashboards and workspaces00 Ratings9.03 Ratings
    Host and network-based intrusion detection00 Ratings10.03 Ratings
    Best Alternatives
    Paessler PRTGTrellix Helix
    Small Businesses
    Auvik
    Score8.8 out of 10
    No answers on this topic
    Medium-sized Companies
    PingPlotter
    Score9 out of 10
    IBM Security QRadar SIEM
    Score8.9 out of 10
    Enterprises
    Nmap
    Score8.7 out of 10
    SolarWinds Security Event Manager (SEM)
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Paessler PRTGTrellix Helix
    Likelihood to Recommend
    8.8
    (68 ratings)
    9.8
    (3 ratings)
    Likelihood to Renew
    9.9
    (5 ratings)
    -
    (0 ratings)
    Usability
    8.3
    (7 ratings)
    -
    (0 ratings)
    Support Rating
    8.0
    (19 ratings)
    9.0
    (1 ratings)
    Implementation Rating
    9.0
    (2 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    9.8
    (3 ratings)
    User Testimonials
    Paessler PRTGTrellix Helix
    Likelihood to Recommend
    Paessler
    integrates seamlessly with Windows servers via WMI and PowerShell, providing deep insights into resource usage, performance metrics, and system health. It's excellent at tracking CPU, memory, disk space, and event logs, enabling rapid troubleshooting and proactive maintenance. PRTG Network Monitor also effectively monitors Fortigate devices, providing detailed data on firewall health, traffic patterns, bandwidth utilization, VPN status, and security alerts. This visibility helps detect and resolve network security issues promptly.
    Incentivized
    Read full review
    Trellix (Musarubra US LLC)
    Great for organizations that are considering improving their operational security by utilizing their threats intelligence capabilities. It offers a great collection and analysis of security events and provides solutions to solve them. When considering a solution that is secure and can provide very extensive visualization of your environment for threats.
    Read full review
    Pros
    Paessler
    • Switch monitoring and finding out if there are communication issues or throughput alerts are reached
    • Big picture view of the whole infrastructure and what is functioning and what is not
    • Uptime tracking is great and lets us know for how long a device is down or overall uptime
    Incentivized
    Read full review
    Trellix (Musarubra US LLC)
    • Single location for all security event management
    • Detect advanced threats
    • Provide audit artifacts to ensure compliance
    Incentivized
    Read full review
    Cons
    Paessler
    • Licensing on a per entity basis can be cumbersome for devices which have a ton of monitoring points like network switches\routers. Each sensor may count against a license, which could be a lot of you were monitoring every TX\RX of an SFP for example
    • A better method to easily template\copy monitors across devices
    • The navigation in the web GUI could be a little more straightforward in terms of the hierarchy
    Incentivized
    Read full review
    Trellix (Musarubra US LLC)
    • Additional integration points (API cloud integrations).
    Incentivized
    Read full review
    Likelihood to Renew
    Paessler
    I would renew it because the platform has brought us many technical and economic benefits that make the cost-benefit ratio very good. Additionally, to do so does not require large investments in training, licensing or infrastructure, and at the administration level, extensive knowledge is not required to be able to bear it.
    Incentivized
    Read full review
    Trellix (Musarubra US LLC)
    No answers on this topic
    Usability
    Paessler
    The tool is very intuitive to use and it is Windows-based (everybody knows how to use Windows) so it's easy to get into. Every time is setup in a hierarchy so if you have a good initial hierarchy design, it will really reduce administrative effort down the road.
    Incentivized
    Read full review
    Trellix (Musarubra US LLC)
    No answers on this topic
    Support Rating
    Paessler
    PRTG does everything we need it to do and more. Ease of use, ease of management and maintenance and clarity of monitoring of hundreds of different types of device and service gives this a large advantage over other products on the market that I have tried. I would definitely recommend it to anyone who needs a network monitoring product in their environment and even to people who don't know they need a solution yet!
    Incentivized
    Read full review
    Trellix (Musarubra US LLC)
    We've been fairly happy with FireEye Helix support overall. Most issues are resolved the same day the case is opened.
    Incentivized
    Read full review
    Implementation Rating
    Paessler
    It's very important that de project's teams have different member of the TI. We have learned too late the importa of Security Analyst at the design architecture moment. We have to rebuild part of the implementation for made this big mistake.
    Incentivized
    Read full review
    Trellix (Musarubra US LLC)
    No answers on this topic
    Alternatives Considered
    Paessler
    PRTG offers more versatility in monitoring when compared to the other solutions we tested. The other solutions were also limited as far as customization options, which made them less adaptable to our networks. When compared to Auvik, for instance, we prefer PRTG as it offers immediate notifications through the desktop client - not limited to email notifications as with Auvik. We also appreciate the fact that PRTG can be self/on-prem hosted vs Auvik's cloud model. This makes for an easier deployment and less firewall adjustments to allow traffic to cloud-hosted solutions.
    Incentivized
    Read full review
    Trellix (Musarubra US LLC)
    It offers extensive visibility thus easy detection of threats and easy mitigation practices. Utilization of its threats intelligence capabilities thus early detection of incidents and maximization of security investments. Offers great integration of cloud resources with existing security tools thus ensuring seamless performance and all-time security for the organizational resources.
    Read full review
    Return on Investment
    Paessler
    • The ability to analyze multiple pieces of information in one place, especially with historical data, has saved our IT department time and headaches. It would be so much more difficult to trace an issue without PRTG, just relying on event logs and an open task manager window.
    • The cost is not cheap, so it's an expense that hits the bottom line like everything else. Figure in hardware costs as well, ideally a server outside of your main environment.
    • I keep saying this, but the historical data piece is worth so much. There's really no good way to collect all of that information in one place without something like PRTG. And that definitely saves time and money in the long run.
    Incentivized
    Read full review
    Trellix (Musarubra US LLC)
    • Optimization of your security investments.
    • Operations are seamless and better with easy integrations that enhance performance.
    • Efficiency in running of incidences with enhanced case management for all its alerts.
    Read full review
    ScreenShots

    Trellix Helix Screenshots

    Screenshot of Helix Cloud IntegrationsScreenshot of Helix Asset Alert Correlation