TrustRadius: an HG Insights company

Palo Alto Networks Prisma Cloud vs. ServiceNow DevOps

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Palo Alto Networks Prisma Cloud

    Score8.9 out of 10
    N/APrisma Cloud, from Palo Alto Networks (based on technology acquired with Evident.io and RedLock) is presented as a comprehensive Cloud Native Security Platform (CNSP) that delivers full lifecycle security and full stack protection for multi- and hybrid-cloud environments.N/A

    ServiceNow DevOps

    Score8.3 out of 10
    N/AServiceNow DevOps is designed to reduce friction between IT operations and development. This DevOps tool allows businesses to minimize risk while scaling DevOps initiatives.N/A
    Pricing
    Palo Alto Networks Prisma CloudServiceNow DevOps
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Palo Alto Networks Prisma CloudServiceNow DevOps
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Palo Alto Networks Prisma CloudServiceNow DevOps
    Considered Both Products
    Palo Alto Networks
    No answer on this topic
    ServiceNow
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    7 Answers
    80%
    Would buy again
    4 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    6 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    7 Answers
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    6 Answers
    No answers on this topic
    Best Alternatives
    Palo Alto Networks Prisma CloudServiceNow DevOps
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    Microsoft Defender for Cloud
    Score8.7 out of 10
    Azure DevOps
    Score8.1 out of 10
    Enterprises
    Microsoft Defender for Cloud
    Score8.7 out of 10
    Azure DevOps Server
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Palo Alto Networks Prisma CloudServiceNow DevOps
    Likelihood to Recommend
    9.8
    (7 ratings)
    9.0
    (5 ratings)
    Usability
    9.8
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Palo Alto Networks Prisma CloudServiceNow DevOps
    Likelihood to Recommend
    Palo Alto Networks
    Finding specific Cloud Vendor specific Cloud resource configuration, tags, network information and etc. is fairly easy to do. Cloud alert capabilities are pretty good and with proper knowledge top notch alerts can be created. Only downside I can think of is ease of use.
    Incentivized
    Read full review
    ServiceNow
    ServiceNow DevOps is suitable for IT companies that are medium to large, It is great when it comes to keeping a track of all the activities, it takes a very little amount of time for creating tickets, with a small amount of information. It is a good tool for incident management, and change management. It will be less suitable for small-scale companies.
    Incentivized
    Read full review
    Pros
    Palo Alto Networks
    • Vulnerability assessment using Twistlock
    • Enhancing Security by scanning workload based on different Security standards and provide a compliance report
    • CF template integration with CI/CD pipeline to identify any security issue before workload are deployed
    • IAM/UEBA features additional to enchaining security posture
    • Auto remediation
    • Integration is simple and solution is supported on multiple cloud
    • Customized dashboard/queries
    Incentivized
    Read full review
    ServiceNow
    • Plan develop, build, test, deploy and operate any applications in a safer environment.
    • Evaluating and monitoring improvements
    • Connects with third party and existing applications
    Incentivized
    Read full review
    Cons
    Palo Alto Networks
    • Real-time supports would be much appreciated. At the moment they have a third-party ticketing support tool, which can be replaced with real-time support, which can be provided to the user at the time of the issue.
    • The user should be provided with all the learning material by the Palo Alto team at the time of license purchase. This would save a lot of users' time, which is taken up by research and finding the correct documents from the website.
    • Themes can be introduced in the feature set, which would help the user customize the software as per their needs.
    Incentivized
    Read full review
    ServiceNow
    • No drop-down option is available to click when requesting specific software or hardware.
    Incentivized
    Read full review
    Usability
    Palo Alto Networks
    It is no doubts about their functionalities and top-notch security features. The Products do really well in their every feature and gives you complete visibility to your valuable Data at all. The Support for the Palo Alto Networks Prisma Cloud is also one of the plus point where you gain the confidence into the product.
    Incentivized
    Read full review
    ServiceNow
    No answers on this topic
    Alternatives Considered
    Palo Alto Networks
    Prisma Cloud stacks well with other similar Palo Alto products. UI is beautiful, has decent documentation and some trainings as in other platforms.
    Incentivized
    Read full review
    ServiceNow
    As mentioned previously, not sure if ServiceNow DevOps can handle tickets in an agile methodology, where everything is setup based on Sprints, stories and the whole agile terminology. We use OpsGenie to setup shifts for Production support teams, OpsGenie alerts people through a mobile app about production issues as well as to whom is Oncall support for multiple teams. Not sure this functionality is there in ServiceNow DevOps. For now those 3 applications are handling different functions in our company and would be difficult for me to compare them
    Incentivized
    Read full review
    Return on Investment
    Palo Alto Networks
    • Help reduce the cost by assisting what resources can be removed according to usage.
    • Report the vulnerabilities.
    • Time saved in investigating the issue.
    Incentivized
    Read full review
    ServiceNow
    • ROI
    • Increased the NPR score.
    • Central locale for information and troubleshooting.
    Incentivized
    Read full review
    ScreenShots