Palo Alto Networks Prisma SD-WAN vs. WatchGuard Network Security

CloudGenix would be suited for any company that has an internet connection if you have multiple sites you could use this to help with network traffic and what should take precedence over other applications. If you didn't have various sites, you could go with another type of internet connection.CloudGenix may not be suited for that scenario.

Incentivized

WatchGuard Network Security is a true next generation firewall vendor, and they are constantly improving their products. The account management is engaged, and support is responsive and knowledgeable. We've had consistent quality experiences with deployment and warranty response. The feature set is robust and effective when properly configured. Any questions or concerns with configuration have always been handled efficiently and effectively. They've been a great vendor to partner with.

Incentivized

• The ability to see all traffic and pinpoint issues.
• Ability to prioritize applications and their traffic.

Incentivized

• Incoming Torrent attempts were blocked, but outgoing (by a user) were permitted. Similarly, other direct attempts were summarily blocked.
• provides full administrative support for analysis of usage and scope.
• strong Wi-Fi support and security - area wi-fi maps
• They think of all the things secure and I don't have to worry about it.
• I have not identified anything else that needs improvement - I am well satisfied.

Incentivized

• Some warning messages are hard to pinpoint the actual issue.
• Support was faster at first, seems to not be as quick as in the beginning.

Incentivized

• Better integration with VoIP services, such as templates for policies handling traffic for Bria or Asterisk endponts and servers.
• Get webblocker to work without breaking secure websites.
• Lower cost on endpoint agents for antivirus and include application control and webblocker with the agents.
• Make the cost per endpoint with TDR and Netowrk access control lower than the cost of Antivirus licensing that is not integrated.
• Make it easier to set up network access control and VLAN assignment by device, perhaps with templates.
• Get webblocker and application control working with QUIC.

Incentivized

I'm giving this note to WatchGuard Network Security due to its ease of daily support (after acquiring necessary knowledge in the solution), which allows agility in configuration changes, its integration of several reliable security features (such as SSL VPN, VPN Virtual Interfaces between companies, and others) and functional and stability in operation, with no downtime in the equipment due to problems or malfunctions

Incentivized

Although it might take some time to figure out, we have been able to use WatchGuard's online reference library and tech support to create/implement/modify all of our filtering rules and exceptions needed. There really has not been a shortcoming other than perhaps a learning curve.

Incentivized

Availability has always been a strong point of this product, it is rare that watchguard does not have a solution for customers' network monitoring needs.

Incentivized

The performance of WatchGuard Network Security is very good, in the years that we have used the solution we have only had a single error and Watchguard itself was able to solve it. Furthermore, when purchasing any product, the partner always evaluates the capacity of the solution to recommend the most appropriate product for our needs.

Incentivized

The support was super fast in the beginning. Sometimes it seems now that the support does not get back to you as quickly. When we do get in contact with the support, they are usually knowledgeable and can help find the problem. The support has also been easy to work with.

Incentivized

We have only had to contact them once during the initial set up to help bring the internet back on line. After that for the most part our systems have been automated, and could easily be checked form their online FAQ and Knowledge base that they provide. Everything else is easily handled from their browser based interface

Incentivized

We participate to a in person training and the three days of learning was really useful and complete to gain skill to solve the major part of the problem we encounter during our life. And more the in person training give us the opportunity to create a network with other WatchGuard partner.

Incentivized

Online training is good for learning how to use the product. It does not teach security strategy because that is not its intent.

Incentivized

I had my key information for setting up the firewall, and they assisted me in finding the settings and appropriate places to enter data. They also helped troubleshoot when I didn't understand some of their feature concepts, and we got it running.

Incentivized

CloudGenix is the first product with SDWAN that we have used. There are others out there, but I cannot speak to those as I do not have any experience with them.

Incentivized

WatchGuard is what I use exclusively now. I have removed all other firewalls. WatchGuard is easier to maintain and easier to set up, PLUS WatchGuard Tech Support is very responsive and helpful. I am very familiar with both the System Management software and the Web-based access to the firewalls, and feel comfortable with the programming and troubleshooting in both areas.

Incentivized

This product is very scalable since previously everything related to Watchguard was on premises but that has now changed with the inclusion of watchguard cloud. Now the product has evolved to have full control of firewalls at the cloud level.

Incentivized

• It has saved us a lot of money moving from an MPLS connection.
• It has given better video quality with international calls.

Incentivized

• WatchGuard is a well-established company in the industry, and we are confident in its security solutions.
• This solution meets/exceeds our security objectives for CMMC and the DoD standards.
• I wish their cloud management were much stronger and provided more features similar to those of Meraki. If it did, we would exclusively sell these devices.

Incentivized