Likelihood to Recommend I think Palo Alto Panorama is suited for administrators of all levels because certain things can be locked down to certain permission levels. But there are executive dashboards all the way down to the weeds for the highest of administrators. This truly is a single pane of glass tool because you never have to go into the individual firewalls for anything.
Read full review For any customer that has a complex network environment spanning globally, skybox helps manage firewall policy compliance for many vendors quite easy. It has a variety of security and network vendors that it is compatible with in its database.
Read full review Pros If you need to push a setting or config to multiple firewalls Panorama can do that flawlessly. Panorama has its logging centralized and this makes it easy to locate and reviews logs compared to having to get logs from each device. I love how the interface matches the interface on the firewall. This makes the learning curve less steep. Adding new firewalls to Panorama is super easy and not complex. Panorama can push a lot of the config and settings so you don't have to manually do it. Read full review Skybox manages compliance for firewalls better than we have seen with other tools. Skybox integrates into standard change management tools so change control can flow through Skybox and assist with all decisions to implement a change. The Skybox network map is more detailed than other management tools showing us paths other tools didn't find. Read full review Cons The ability to push out OS updates could be improved in Panorama. It has the abilities, but the use is not intuitive, to the point that we generally connect directly to the firewalls to download the OS updates directly. Scheduling. It would be nice to be able to schedule jobs to run at certain times. Pushing out updates, like OS updates mentioned above, can require significant bandwidth. So being able to schedule that work for hours that would not directly affect the users would be a welcome addition. The list of devices in the Templates tabs should be sorted the same way that he devices are grouped in the Device Group tab, rather than just alphabetical. If there was a way to chose the order of the devices, maybe by tag, that would work as well. Read full review User experience. On the first approach, it's not the simplest tool that I have ever used. Web-based console. In my honest opinion it's very important [to have] this type of functionality to extend the use of Skybox. Too many updates of the product. Read full review Likelihood to Renew Panorama has given us much more than we expected and the support for the product, by Palo Alto Networks has been great. We would like to see some improvements that I mentioned in another review, like scheduling changes, but overall Panorama has provided a very capable product and we are very happy with it.
Read full review Usability You can do anything via the GUI without going to the CLI. High real time security as every five minutes, it updates the list of phishing websites. High protection as the firewall communicates with the cloud, a machine running artificial intelligence helps to detect malware or other threats.
Read full review It is user friendly and quite easy to use. It centralizes all info in one portal and generates good reports to help you visualize and assess your change management decision
Read full review Support Rating Palo Alto has a very nice customer support. People are very nice and were quick to reply, whenever we had an issue with the subscription or the blacklist tool. There is also a great deal of information on their website that covers each and every detail about the uses and the threat signatures. The community keeps on updating their information very frequently. Small issues are easily solved from the documentation, and for other issues, the customer support service is always present. However, on Fridays it becomes a little delayed as per my observation.
Read full review The support team needs to be improved especially in their response and awareness about recent bugs in their solution. For example, sometimes they are not aware about how to integrate specific vendors like Microsoft Azure and they still don't have answers to it until now.
Read full review Alternatives Considered Palo Alto Panorama and Junos Space Security Director have many similar features but Palo Alto Panorama excels in almost all of them. The monitoring tools in Palo Alto Panorama are easy to use and give more in-depth insight into what is going on in your network. Palo Alto's security is ranked much higher and the Web Application Security is also superior to that of the Junos counterpart.
Read full review Read full review Return on Investment At a previous company, I deployed Palo Alto firewalls to a data center, and 12 branch locations. This allowed us to replace MPLS links with IPSec tunnels between the sites. This resulted in significantly more throughput and soft savings of increased productivity. However, the estimated net of $220,000 in hard savings over five years is what is most impressive. I could not have effectively managed all those devices without Palo Alto Panorama. Read full review Overall ROI is good as this product is an augmentation for us but we already have a mature security program with an experienced security team so the ROI is high. Read full review ScreenShots