TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    PaperTrail

    Score10 out of 10
    N/APaperTrail is a document management software offering from Egis Software. It includes features such as storage and retrieval find any document instantly and routing and workflow streamline processes with automated routing and a rule-based workflow.N/A
    Pricing
    PaperTrail
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    PaperTrail
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    PaperTrail
    Considered Both Products
    Egis Software
    Chose PaperTrail
    Amazon CloudWatch logging is integrated with most Amazon products out-of-the-box. Both offer web consoles for searching logs, and both are fully-managed and can be configured easily. We chose PaperTrail because some of our services run on Heroku. We would have chosen PaperTrail …
    Incentivized
    Chose PaperTrail
    While there are a number of entries in the space, PaperTrail offers a great product. Their per/GB pricing is competitive with others. It's also very easy to get into projects and teams, and automating setup is very simple. It's also very easy to set up archiving to other …
    Incentivized
    Chose PaperTrail
    I only used Logz.io for a very brief time. It seemed a bit more difficult to setup than Papertrail.
    Incentivized
    Chose PaperTrail
    We initially selected PaperTrail because they have the best free plan - and now we are happy paid users across many apps. A usable free plan is key for anybody who launches several instances of apps (development, staging, production), micro-services, etc.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    Best Alternatives
    PaperTrail
    Small Businesses
    M‑Files
    Score8.9 out of 10
    Medium-sized Companies
    Esker
    Score7.4 out of 10
    Enterprises
    Tungsten Capture
    Score9.4 out of 10
    All AlternativesView all alternatives
    User Ratings
    PaperTrail
    Likelihood to Recommend
    8.5
    (5 ratings)
    Usability
    9.0
    (2 ratings)
    Performance
    7.0
    (2 ratings)
    Ease of integration
    9.0
    (2 ratings)
    User Testimonials
    PaperTrail
    Likelihood to Recommend
    Egis Software
    It is very easy to use. We utilize it to save and show the logs for as many apps as we want. You can use it as an addon on Heroku.
    Incentivized
    Read full review
    Pros
    Egis Software
    • PaperTrail is less expensive than many of its competitors.
    • PaperTrail is very easy to set up; you can start collecting logs in no time.
    • It is easy to configure email alerts and Slack integrations with PaperTrail.
    Incentivized
    Read full review
    Cons
    Egis Software
    • Interface is aging and in need of a re-write. It's functional, but not all that nice to work with
    • While the logs are near-real-time, they could greatly improve the speed at which logs are available in the UI
    • Pricing plans are not all that competitive with newer offerings with other companies
    Incentivized
    Read full review
    Usability
    Egis Software
    PaperTrail has become a basic app for me to save and see app logs. It is very easy to use, very intuitive and easy to customize. The feature I like most is that we can use it with several apps at same time.
    Incentivized
    Read full review
    Performance
    Egis Software
    PaperTrail's live-tailing performance is adequate and searches over the recent history load quickly. Searching over long periods of time can be extremely slow, however.
    Incentivized
    Read full review
    Alternatives Considered
    Egis Software
    I only used Logz.io for a very brief time. It seemed a bit more difficult to setup than Papertrail.
    Incentivized
    Read full review
    Return on Investment
    Egis Software
    • Free plan is sufficient for development and small services, and the paid plans are very cheap at low log volume. For us, the price is right with PaperTrail - though I can't speak to how their pricing compares at very high volumes.
    • Adding cloud-logging to your apps can really speed up development and debugging - the impact to engineering productivity cannot be understated.
    Incentivized
    Read full review
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